DataStaff, Inc. is in need of a Service Support Analyst for a long-term contract opportunity with one of our direct clients in Raleigh, NC.
* This position is hybrid; 2 days/week are onsite
Responsibilities:
Application/Production Support role for the Child Welfare/PATH NC application.
Provides assistance to external customers and service providers using the system.
Requires strong customer service skills.
Focuses on application support rather than hardware.
Requires moderate technical and troubleshooting experience.
Monitors and addresses county issues that front-line Help Desk staff cannot resolve.
Diagnose issues to determine root causes.
Resolve isolated problems when possible.
Escalate broader or system-level issues to the development team as needed.
Work closely with business and technical teams to troubleshoot and analyze issues.
Reproduce, isolate, and document complex problems.
Provide resolutions using temporary process changes and support testing of fixes and patches.
Assist with staging or test environment setup when required.
Recommend product or process improvements based on observed trends or patterns.
Serve as a liaison between Business, Program Management, System Development, and A&I Technical Architecture teams.
Support the coordination, budgeting, approval, and implementation of system change requests.
Required Skills:
3 Years - Experience and knowledge of browser-based applications.
5 Years- Experience researching, analyzing and interpreting automated system problems.
3 Years -Experience working in an Application/Production Support-based (not hardware) help desk environment.
3 Years - Experience in phone-based, customer service-focused roles, being able to think and respond quickly to customer questions.
Desired Skills:
2 Years - Working knowledge of social services and Child Welfare program.
1 Years - Broad knowledge of the PATH NC application and functionality.
This opportunity is available as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental and vision coverage options as well as paid vacation, sick and holiday leave. As many of our opportunities are long-term, we also have a 401K program available for employees after 6 months.
Senior Salesforce Developer
Location:Raleigh, North Carolina
Remote:Hybrid
Type:Contract
Job#12622
DataStaff, Inc. is in immediate need of a Senior Salesforce Developer for a long-term contract opportunity with one of our direct clients in Raleigh, NC
*This position is hybrid
Responsibilities:
Lead the design and implementation of a secure, scalable, and user-centric Salesforce and integration solution.
Provide day?to?day administration, configuration, and troubleshooting for Salesforce applications to ensure availability, stability, and alignment with business goals.
Design, develop, test, and implement custom Salesforce components including Apex classes, triggers, Visual force pages, Lightning components, flows, and integrations.
Translate complex business requirements into scalable technical solutions using Salesforce tools (flows, process builder, approvals).
Build and support integrations between Salesforce and external systems using APIs, middleware, or other methods to ensure seamless data flow.
Manage environments, deployments, user roles, permissions, security policies, and large data loads.
Diagnose system issues, perform root-cause analysis, implement fixes, and continuously optimize performance.
Work closely with business, product owners, QA teams, technical leads, and project managers to deliver enhancements and support strategic initiatives
Knowledge, Skills & Qualifications:
Extensive hands-on experience with Salesforce Administration and Development (Apex, Lightning, SOQL/SOSL, APIs).
Strong understanding of Salesforce data modeling, security, workflows, and automation.
7 Years - Experience with requirements analysis and business process design.
7 Years - Experience in architecting and developing complex solutions in Salesforce platform.
7 Years - Extensive experience in Apex, LWC, Aura, Flows, SOSL, SOQL, Salesforce Admin and advanced architectural patterns, unit testing and best test practices
7 Years - Strong understanding and experience with all configuration aspects of Salesforce, including development
7 Years - Experience in guiding development team on appropriate use of platform technology
7 Years - Experience with object-oriented design patterns and languages such as Apex, Java, JavaScript, C#, and Ruby.
7 Years - Experience in data migration strategies and common extract, transform, load (ETL) tools
7 Years - Experience in general mobile solutions and architecture and understanding of on-platform mobile solutions and considerations
7 Years - Experience using Shield and Lightning
5 Years - Experience with Salesforce DevOps and CI/CD pipelines
5 Years - Experience in accessibility laws and WCAG 2.1 compliance
5 Years - Experience with GITHUB/BitBucket version control solutions
5 Years - Experience with Agile Methodologies
This opportunity is available on a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.
DevOps Engineer
Location:Raleigh, North Carolina
Remote:Hybrid
Type:Contract
Job#12610
DataStaff, Inc. is in need of a DevOps Engineer for a long-term contract opportunity with one of our direct clients located in Raleigh, NC
*This position is hybrid; 2-3 days per week will be onsite
Responsibilities:
Integrates application development, SQL Server database administration, server and platform operations, Azure cloud services, and system maintenance into a unified role.
Administers a portfolio of approximately 15 enterprise servers across application, database, web, and file/print functions.
Manages Azure?hosted Development/QA environments and DIT?hosted Production, Test, and Training environments.
Supports externally hosted application servers for the Mail Service Center.
Oversees certificate management, service accounts, and security configurations for all supported servers.
Supports Windows server refresh project
Administers multiple SQL Server databases across Azure and DIT hosting environments.
Supports Development/QA databases and eight Production/Test/Train databases integral to agency applications.
Maintains databases serving Mail Service Center, Motor Fleet, non?Public Education, State Clearinghouse, and State Construction Office (Interscope).
Supports databases used by external vendors for Mail Service Center and State Parking.
Ensures database integrity, performance, security, and participates in platform migrations such as Windows Server 2016 to 2019.
Serves as Azure DevOps administrator, managing iterations, sprints, pipelines, and work items.
Designs, develops, and maintains application components supporting Mail Service Center, Motor Fleet Management, non?Public Education, and State Construction (Interscope).
Develops and maintains ASP.NET web applications and standalone utilities used across multiple divisions.
Supports secure coding practices, deployment processes, and application reliability across cloud and on-premises environments.
Required Skills:
3 Years - Experience with Windows Server administration
3 Years - SQL Server database administration
3 Years - Strong knowledge of Windows Server environments, migrations, certificates, service accounts, and multi-tier architectures.
3 Years - Ability to manage complex environments across Development, QA, Test, Train, and Production.
3 Years - Willingness to work directly with non-IT agency staff
Desired Skill:
3 Years - Proficiency with Azure DevOps (pipelines, iterations, boards, work items)
This position is available as corp to corp or as a W2 position with a competitive benefits package. DataStaff offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.
Senior Java and Curam Developer
Location:Raleigh, North Carolina
Remote:Hybrid
Type:Contract
Job#12609
DataStaff, Inc. is in immediate need of a Senior Java and Curam Developer for a long-term contract opportunity with one of our direct clients located in Raleigh, NC
*This position is hybrid.
Responsibilities:
Provide business and systems analysis, modeling, design and programming for application development and maintenance operations using Java, ReactJS and Curam programming technologies.
Work with the Food Nutrition Services (FNS) team to design, develop and maintain the code for some of the enhancements based on the backlog of change requests from the business, including help fix some of the defects from the backlog.
Help support the FNS payment error rate reduction-related efforts that includes evidence automations, Case approvals, Proactive QC alerts etc.
Work with other members of the application development team in FNS and other program areas to develop code based on the existing and new requirements, as well as the NC FAST business team in the FNS area, FNS stakeholders and work with the agile team as well for testing the code for FNS.
Collaborate with the release team for source control and code build and release-related activities for the FNS area of the code.
Strong working experience in Java and IBM Curam framework to understand, design and develop the underlying rules for the FNS and SNAP products to develop and support batches for FNS payment error rate reduction efforts, Interfaces, and others.
Required Skills:
7 Years - Experience developing web applications using J2EE, XML and related tools
7 Years - Cúram V6/7/8 Certified Developer. V8 preferred
7 Years - Social enterprise management experience.
7 Years - Experience as a Cúram Developer with experience in the full life cycle of requirements through functional design and testing.
7 Years - Experience in development with both the Cúram Enterprise Framework and Cúram Solution Modules.
7 Years - Experience in problem identification and integration of technical skills to address and solve issues.
7 Years - Experience with translating and communicating highly technical concepts to both technical personnel and non-IT business users.
7 Years - Experience with creating and writing technical documents using MS Office products, Visio, Word, Excel, and PowerPoint.
7 Years - Ability to develop relationships/partnerships with customers by responding to needs and exhibiting a sense of urgency; independently identify options.
7 Years - Ability to organize, prioritize, and follow complex and/or detailed technical procedures.
5 Years - Experience using the Cúram Enterprise Framework Components, Cúram Intelligent Evidence Gathering (IEG2), Cúram Express Rules for Triage (CERT).
5 Years - Technical knowledge in Eclipse, HTML, Cascading Style Sheets, and Web Services standards (SOAP and WSDL).
Desired Skills:
5 Years - Experience with Oracle database platforms and tools.
5 Years - Experience with state government IT Functions.
3 Years - Experience using Git, Bitbucket and JIRA
3 Years - Experience with the Curam Web Services
3 Years - Experience in AWS or any Cloud Development
3 Years - Experience in Python programming
3 Years - Experience with JavaScript and IBM Websphere.
This position is available as a corp-to-corp or W2 position with a competitive benefits package. DataStaff offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.
Quality Assurance Manager
Location:Raleigh, North Carolina
Remote:Hybrid
Type:Contract
Job#12608
DataStaff, Inc is seeking a Quality Assurance Manager for a long-term contract opportunity with one of our direct clients located in Raleigh, NC
*This role is hybrid; 2 days a week will be onsite Position Description The Quality Assurance Manager acts as the SME for activities related to quality assurance and compliance initiatives for State Medicaid Plans. The Quality Assurance Manager supports the State’s compliance with federal and state quality standards. Specifically, this position serves as the liaison to the External Quality Review Organization (EQRO) and accreditation organizations. This contract position reports to the Senior Quality Manager for deliverables.
Job Responsibilities:
Establish monitoring systems to track progress and measure outcomes of quality and compliance processes across cross-functional teams.
Provide guidance to State Health Plans on requirements related to EQRO processes and quality contract deliverables.
Conduct regular evaluations to assess the impact of changes and adjust processes as necessary to ensure compliance with CMS, EQRO, and State Health Plan requirements and reporting timelines.
Applies in-depth knowledge of CMS regulations, EQRO protocols, accreditation standards, and federal/state Medicaid quality requirements to guide quality assurance activities and ensure the accuracy and completeness of required deliverables.
Interprets complex regulatory guidance and translates it into operational expectations, workflows, and measurable deliverables for health plans and internal teams.
Utilizes analytical skills to evaluate data trends, identify gaps, assess performance risks, and recommend improvements.
Prepares and delivers detailed progress reports, status updates, and presentations to stakeholders and leadership.
Facilitates discussions and meetings to review findings, share insights, and gather feedback on quality compliance processes.
Manages multiple priorities and deliverables while ensuring all deadlines and reporting timelines are met.
Builds effective working relationships with EQRO reviewers, accreditation bodies, health plan representatives, and internal teams to support coordinated quality improvement efforts.
Engages in continuous learning and professional development to stay updated on evidence-based practices in healthcare quality improvement related to EQRO and accreditation compliance and activities.
Required Qualifications
Bachelor’s degree in Public Health, Healthcare Administration, Public Policy, or a related field.
Minimum of 3 -5 years of professional experience in healthcare quality, compliance, contracting, or related areas.
Demonstrated experience working with Medicaid programs, CMS regulations, managed care quality structures, and state health plan compliance.
Experience collaborating with EQROs or accreditation organizations (NCQA, URAC, Joint Commission).
Applied working knowledge of CMS requirements, EQRO protocols, and federal/state Medicaid quality regulations.
Proven project management skills with the ability to manage multiple deliverables and meet strict timelines.
Preferred Qualifications
Master’s degree in Public Health, Business Administration, Healthcare Administration, or a related field.
Certification in healthcare quality (such as CPHQ).
Certifications in project management (such as PMP)
Prior experience with state government operations, Medicaid managed care organizations, or accreditation compliance structures.
This opportunity is available as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.
HIEA Senior Technical Assistant
Location:Raleigh, North Carolina
Remote:Remote
Type:Contract
Job#12415
DataStaff, Inc. is seeking a HIEA Senior Technical Assistant for a long-term contract opportunity with one of our direct clients in Raleigh, NC
*This position is remote
Responsibilities:
Lead technical assistance work for NC HIEA as we work with participants and their electronic health record (EHR) vendors on implementing, improving, and maintaining data integrations.
Supports and monitors technical infrastructure for NC HIEA and SAS environments.
Manages change orders, bug fixes and updates for the NC HealthConnex Clinical Portal.
Develops and supports data queries to assist with data analysis, verifying data extracts, data transformation, load job streams, and developing business analysis reports.
Supports various analytic and outbound data services with a specific focus on developing Queries utilizing SQL, SAS, and InterSystems HealthShare tools to perform exploratory data analysis (EDA) and reports as needed.
Maintain and support technical infrastructure for NC HIEA and SAS platforms, ensuring high availability and performance.
Ensure stability and performance of data exchange systems and applications.
Manage and coordinate change orders, bug fixes, and enhancements for the NC HealthConnex Clinical Portal.
Develop and support complex data queries to assist with data validation, transformation, and reporting. Verify data extracts and monitor ETL (extract, transform, load) job streams. Generate business analysis reports based on internal and external data requirements.
Use SQL, SAS, and InterSystems HealthShare tools to perform data exploration and generate insights for various analytic and outbound services.
Lead technical analysis efforts, bringing detailed knowledge of EHR systems and data integration methodologies.
Work closely with cross-functional teams including data architects, developers, analysts, and clinical stakeholders to ensure data quality and system reliability.
Knowledge and Abilities:
Bachelor’s degree in Computer Science, Information Technology, Health Informatics, or related field (or equivalent experience).
Minimum of 3 years of experience as a technical analyst, data engineer, or related role involving healthcare data and analytics.
Strong written and verbal communication skills, including the ability to interact and communicate effectively with non-technical stakeholders
Experience with SQL, SAS, and InterSystems HealthShare
The ability to lead technical analyses across complex electronic health record (EHR) integrations
Subject matter expert (SME) level of knowledge working with clinical data, EHRs, HL7 v2, and C-CDA messages
Mature knowledge of health information exchange data standards and formats, including knowledge of EHRs’ data architecture
Experience with analyzing and documenting clinical processes and requirement specifications for health data exchange
Understanding of general IT architecture principles, technical designs and specification documents
Knowledge of HIPAA and health care regulatory compliance as they relate to EHR systems and Health Information Exchange (HIE)
Experience developing training materials or end user reports with regard to clinical data and clinical systems workflows
Required Skills:
5 Years - SQL, SAS & InterSystems HealthShare – core technical toolset for queries, analytics, and data platforms
5 Years - EHR systems & clinical data expertise – SME-level knowledge of EHR architecture, HL7 v2, and C-CDA standards
5 Years - ETL & data analysis – validating extracts, monitoring load jobs, transforming data, business reporting
5 Years - HIE data standards & HIPAA compliance – health information exchange formats and regulatory knowledge
5 Years - Technical leadership – leading complex EHR integration analyses and cross-functional coordination
This opportunity is available on a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long term, we also have a 401k program available for employees after 6 months.
Service Desk Specialist
Location:Raleigh, North Carolina
Type:Contract
Job#12411
DataStaff, Inc. is currently seeking a Service Desk Specialist for a long-term contract opportunity with one of our direct clients in Raleigh, NC.
*This position is hybrid
The Service Desk uses technical expertise in the Service Delivery of an Information Technology Infrastructure and an understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact.
Responsibilities:
Serves as a technical resource on all standard desktop applications to 10,000+ computer users.
Provides an understanding and knowledge of applications serving as a strong base for technical expertise in products and programs.
Ability to work independently to analyze customers’ needs and resolve technical problems; manage time to meet schedules; prioritize tasks according to customer needs; communicate highly technical information to non-technical users; troubleshoot hardware and software problems involving local area networks and personal computer systems; manage critical incidents, identify problems, make necessary corrections, and/or assist others with resolutions.
Supports end user password resets.
Instructs users via phone and/or email on the basic functionality of desktop applications.
Follows detailed procedures while making recommendations for routine problem solutions.
Takes calls from end users, verifying their identity, demographics and communicating effectively to understand their request.
Enters information into the ServiceNow call tracking system and monitors to ensure customer service needs are met for all computer and network-related issues.
Distributes Agency-wide email communications and notices related to technology issues.
Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success.
Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems.
Provides updates on work progress to the customer and others using the call tracking system.
Has significant technical knowledge and serves as a resource for others to help solve complex problems.
Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications.
Stays abreast of current technology in a changing environment.
Identifies emerging trends and issues, researches and makes suggestions for technical solutions to solve current and future problems.
Uses extensive knowledge to develop and/or implement information technology solutions to enhance organizational success.
Works with Data Center Operations on user file server data storage, network reservations, data restores, various account creations and modifications (AD, email, NCID, CITRIX, etc.).
Works with application development teams to identify application issues at the customer level and provide technical detail in order for development teams to accurately identify problems within applications.
Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions.
Project Management -
Ability to lead projects that require directing the work of others and with some latitude on actions or decisions.
Leads team efforts and assesses and integrates the skills and strengths of individuals for project and organizational success.
Provides status on project work to management.
Develop and maintain appropriate documentation for all responsible areas -
Create and maintain all documentation of processes and procedures for all areas this position is responsible for. This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external).
All documentation should be reviewed annually.
System Security -
It is the responsibility of all Technical Services Staff to be aware of security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved.
Implementing requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards.
Required Skills:
3 Years - Demonstrates a range of technical understanding to independently resolve routine and non-routine issues on software and/or hardware
3 Years - Ability to identify trends and make suggestions for technical modifications to solve future problems.
3 Years - Ability to consult with clients and other IT professionals to resolve technical problems and ensure client satisfaction.
3 Years - Ability to document solutions that solve client problems and clearly present these solutions.
3 Years - Analysis of technical and user documentation for technical assistance and support.
3 Years - Ability to work independently on tasks, develop own work, schedule and monitor progress against defined parameters.
3 Years - Demonstrates a customer orientation and effectively communicates verbally and in writing.
3 Years - Demonstrates initiative in solving problems associated with projects and daily work.
3 Years - Demonstrates knowledge and working experience with ServiceNow call tracking system.
This position is available as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental and vision coverage options as well as paid vacation, sick and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.
Azure Databricks Engineer
Location:Raleigh, North Carolina
Type:Contract
Job#12140
DataStaff, Inc is seeking an Azure Databricks Engineer for a long-term contract opportunity with one of our direct clients located in Raleigh, NC.
*This position is hybrid; 1 day per week will be on-site
Responsibilities:
Work with existing staff to plan and design ETL pipelines and product solutions using Azure Databricks.
Create resilient processes to ingest data from a variety of on-prem and cloud transactional databases and APIs.
Developing business requirements, facilitating change management documentation, and actively collaborating with stakeholders.
Work closely with a development technical lead and discuss all aspects of the design and planning with the development team.
Research and engineer repeatable and resilient ETL workflows using Databricks notebooks and Delta Live Tables for both batch and stream processing
Collaborate with business users to develop data products that align with business domain expectations
Work with DBAs to ingest data from cloud and on-prem transactional databases
Contribute to the development of the Data Architecture - Transportation:
By following practices for keeping sensitive data secure
By streamlining the development of data products for use by data analysts and data scientists
By developing and maintaining documentation for data engineering processes
By ensuring data quality through testing and validation
By sharing insights and experiences with stakeholders and engineers
Required Skills:
5 Years - Excellent interpersonal skills as well as written and communication skills.
2 Years - Able to write clean, easy-to-follow Databricks notebook code
2 Years - Deep knowledge of data engineering best practices, data warehouses, data lakes, and the Delta Lake architecture
2 Years - Good knowledge of Spark and Databricks SQL/PySpark
2 Years - Technical experience with Azure Databricks and cloud providers like AWS, Google Cloud, or Azure
2 Years - In-depth knowledge of OLTP and OLAP systems, Apache Spark, and streaming products like Azure Service Bus
2 Years - Good practical experience with Databricks Delta Live Tables
Desired Skills:
7 Years - Knowledge of object-oriented languages like C#, Java, or Python
This opportunity is available on a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.
Provider Enrollment Specialist
Location:Raleigh, NC
Type:Contract
Job#12134
DataStaff Inc. is seeking a Provider Enrollment Specialist for a contract-to-hire opportunity with one of our direct clients in Raleigh, NC.
*This position is Hybrid (In office 1 time per week)
Job Summary: Drive better health outcomes for our clients as a Healthcare Claims Assistant II. Here, your work will impact many as you deliver healthcare expertise and services where they are needed most. Own this opportunity to advance not just research, but also your personal career growth. our client is currently seeking a Provider Enrollment Specialist II in Raleigh NC to join their team. In this role you will be a change agent by conducting operational audits and verifying that operational procedures are followed correctly for the Provider Enrollment Section. This section is responsible for enrolling providers for the NC Medicaid Programs. This involves ensuring that providers are licensed and accredited for the services enrolling to provide and do not have a criminal background. With our client, people are their differentiator. As a Healthcare Claims Assistant II, you will help ensure today is safe and tomorrow is smarter.
Responsibilities:
Process provider enrollment applications to ensure new and currently enrolled providers are within compliance within NC State regulations.
Validate the qualifications of licensed professionals, organizational members or organizations
Render a determination that an organization or entity meets the established qualifications, requirements and/or standards to provide a service or procedure as outlined in the State business rules/desk procedures.
Perform and assess the background check through Lexis Nexis, AAR and PPTD.
Perform source verification of licensure, certification, endorsements and accreditations through Lexis Nexis or State Licensure Board.
Deny providers that do not meet the requirements.
Meet performance quality standards on a daily basis.
Meet performance quantity standards on a daily basis.
Required Qualifications:
High School Diploma/GED
Requires 2 years administrative experience
Knowledge of NC Medicaid or Healthcare
Working knowledge of NCTracks
Working knowledge of provider enrollment requirements
Proficient with Microsoft suite
Strong verbal and written communication
Desired Qualifications:
Credentialing experience
Customer service experience
Experience working with fax machines, computer software, and telephone technology
Attention to detail
This opportunity is available as a W2 position with a competitive benefits package. DataStaff offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months of employment.