DataStaff, Inc is seeking a Value Based Payment Operations Lead for a long-term contract opportunity with one of our direct clients located in Raleigh, NC Position Description: The position supports Medicaid Managed Care priorities in the QPHE unit's work focusing on quality improvement, quality measurement and evaluation, and/or population health and practice support/provider education. This position serves in a temporary or contracted role for Quality and Population Health program management, provider training and education activities, including:
Oversee the development, implementation, and management of population health initiatives focused on value-based payments (VBP) and value-based care models.
Serve as a subject matter expert on Medicaid policies related to value-based care and payment reform initiatives.
Coordinate the development of provider communications (presentations, newsletters, bulletins) related to VBP
Collaborate with internal and external stakeholders to design and implement initiatives that improve health outcomes for Medicaid populations.
Contribute to the policy, strategic planning and design of VBP products across Health Plans/LME/MCOs.
Review VBP reports submitted by Health Plans/LME/MCOs for accuracy and completeness.
Perform qualitative and quantitative analysis of VBP reports submitted by Health Plans/LME/MCOs.
Monitor and evaluate program performance against defined metrics.
Engage with stakeholders to foster strong relationships and align efforts towards common goals.
Lead selected special projects that require cross-functional engagement with key internal and external stakeholders.
Serve on a variety of steering/oversight committees and workgroups.
Build effective relationships with stakeholders to include providers, vendors, beneficiaries, advocates and associations to ensure open lines of communication.
Effectively support the communication strategy for major process changes, policy deployments or new initiatives.
Provide guidance and expertise to the HOP team as a Subject Matter Expert in Population Health, enhancing collective efforts to improve health outcomes and implement effective strategies.
Provide guidance and expertise to the HOP team as a Subject Matter Expert in Population Health, enhancing collective efforts to improve health outcomes and implement effective strategies.
Support Health Plan/LME/MCO policy updates and communication plans for notifying stakeholders of policy changes for Healthy Opportunities (HOP) and VBP body of work.
Support provider education with a focus on HOP and VBP.
Lead stakeholder education efforts to support advisory groups and community stakeholders.
Work closely with contracted entities to ensure the quality of deliverables received and to oversee the process through which invoices are received and paid.
Competencies, Knowledge, Skills and Abilities Required:
Knowledge and experience in primary care, population health models, care delivery models, care management models, and clinical program innovations
Broad knowledge of health insurance, operations, programs, and policy
Understanding of system design and implementation of program requirements, business processes, and technology requirements.
Flexibility to adapt to shifting priorities and short-term deadlines
Strong interpersonal, organization and detail orientation skills
Experience researching and implementing federal and/or state laws and regulations.
Excellent critical thinking, problem-solving, and project management skills.
Ability to effectively manage day-to-day activities of complex projects
Ability to interpret complex data, data sets and other information and to identify and communicate trends and probable outcomes
Ability to work independently and as part of a team
Demonstrated ability to establish and maintain strong collaborative working relationships with internal and external stakeholders.
Demonstrated ability to communicate complex material clearly and concisely both verbally and in writing.
Demonstrated skills in establishing and maintaining strong collaborative working relationships with internal and external stakeholders.
Demonstrated ability to multitask with little supervision and flexibility to adapt to shifting priorities and short-term deadlines.
Strong proficiency in Microsoft Office products including Excel, Outlook, PowerPoint, and Word.
Education and Experience Required: Master’s degree in a discipline directly related to the population served (social work, nursing, public administration, health administration, public health, health sciences, business administration) from an appropriately accredited institution and a minimum of two years’ experience in the creation, delivery or oversight of population health programs for the population served. OR Bachelor’s degree as indicated above from an appropriately accredited institution in an area related to the assigned program(s) and a minimum of four years’ experience.
This opportunity is available as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.
GIS Coordination Support Specialist
Location:Raleigh, North Carolina
Remote:Hybrid
Type:Contract
Job#12327
DataStaff, Inc. is seeking a GIS Coordination Support Specialist for a long-term contract opportunity with one of our direct clients in Raleigh, NC
*This position is hybrid; 1 day per week will be in the office.
Responsibilities:
Assist GIS Coordination Program Manager in implementation of Geographic Information Coordinating Council (GICC) initiatives, including administrative support for 6 subcommittees and technical support for working groups.
Works closely with the GIS Coordination Program Manager to assist in planning, developing, and evaluating Council policies, strategies, and initiatives.
Must possess excellent written communication skills in order to write charters, technical reports, updates, minutes, framework dataset schemas, and website designs.
Research technical solutions, create and update geospatial datasets, and create online content including applications and websites.
Compiles data from multiple sources, automates data edits using scripting or automation tools, and quality checks data for publication.
Must have a strong understanding of ArcGIS Pro as well as ArcGIS Online tools including Experience Builder, StoryMaps, Survey123, and other applications to create online content needed by working groups and committees.
Be able to communicate with working group members to document application or website needs, research solutions to implementation, and report options to the working group.
Required Skills:
3 Years - Experience using Esri’s ArcGIS Desktop suite of applications, including, but not limited to ArcMap and ArcGIS Pro.
3 Years - Strong understanding of how to edit and maintain GIS data in the Esri ArcGIS suite of products.
3 Years - Expertise in data visualization and cartography to help explain patterns and issues and producing static GIS maps for effective communication
3 Years - Experience with Geographic Information Systems (GIS) and experience in applying geospatial workflows and solutions, data management and analysis.
Desired Skills:
3 Years - Exposure to and understanding of the fundamentals of online mapping tools and knowledge of NC OneMap
3 Months - Experience in an SDE versioned multi-user environment is preferred.
This opportunity is available on a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long term, we also have a 401k program available for employees after 6 months.
Salesforce Solutions Designing Expert
Location:Raleigh, North Carolina
Remote:Hybrid
Type:Contract
Job#12325
DataStaff, Inc. is in need of a Senior Salesforce Solution Designing Expert for a long-term contract opportunity with one of our direct clients in Raleigh, NC
*This position is hybrid
Job Description: Our client is seeking a contract Senior Salesforce Solution Designing Expert to design and deliver end-to-end solutions on Salesforce Government Cloud. This role supports mission-critical public-sector programs across Early Education Information System (EEIS) Regulatory licensing, service operations, Provider Compliance, and Registry related programs such as WORKS, NC Pre-K, Early Education Support, Training and Professional Development. The position ensures all solutions align with program objectives, technical standards, security requirements, and long-term platform strategy while leveraging both declarative and programmatic capabilities to build scalable, maintainable systems.
Responsibilities:
Design and engineering: Lead integration designs, blueprinting and configuration strategies, Architecting Low Code Solutions, designing highly scalable and reusable application components, business process optimization, Human centered design and lightning experience best practices.
Coordination and communication: Collaborate with vendors, product owners, administrators, QA teams, and business stakeholders to plan and execute required updates and deliverables.
Discovery and requirements: Lead technical discovery sessions with product owners and program stakeholders to define requirements, evaluate solution options, and recommend best-fit approaches.
Technical leadership: Establish development standards, mentor junior developers, conduct peer code reviews, and promote consistent high standards across teams.
Release management readiness: Review Salesforce Spring, Summer, and Winter release notes to identify breaking changes, deprecations, new settings, and feature impacts. Assess platform updates affect existing systems and integrations.
AI-enablement: Apply AI-driven approaches to enhance Salesforce solutions, including identifying practical use cases, incorporating intelligent automation, and ensuring responsible and compliant use of emerging technologies.
Required Skills:
7 Years - Experience supporting public-sector, regulated, or compliance-heavy programs (or equivalent experience in complex multi-team environments).
7 Years - Experience leading technical discovery, design sessions, or development teams in a senior or lead capacity.
7 Years - Experience in designing highly scalable and reusable application components
7 Years - Knowledge and experience in business process optimization
7 Years - Knowledge and experience in Human centered design best practices
7 Years - Knowledge and experience in data modeling, security and sharing model
7 Years - Sound knowledge in user story creation, gap analysis and sound communication with stake holders.
3 Years - Hands-on Salesforce experience across configuration, customization, and solution design.
This opportunity is available on a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.
Application Systems Python Developer
Location:Raleigh, North Carolina
Remote:Hybrid
Type:Contract
Job#12323
DataStaff, Inc. is in immediate need of an Application Systems Python Developer for a long-term contract opportunity with one of our direct clients located in Raleigh, NC
*This position is hybrid.
Job Description: Our client is seeking a skilled Application Systems Python Developer to design, develop, and support data pipelines, dashboards, integrations, and migration processes across enterprise systems. This role plays a key part in moving data between legacy and modern platforms, ensuring data quality, and enabling analytics and automation through Python and Power BI.
Responsibilities:
Develop and maintain data migration scripts, ETL pipelines, and automation workflows using Python
Design, build, and optimize data models for reporting and analytics
Create interactive dashboards, reports, and analytics solutions using Power BI
Perform data extraction, transformation, validation, and loading between databases, APIs, and enterprise systems
Optimize data processes for speed, reliability, and scalability
Work with SQL queries, stored procedures, and database objects to support migration and reporting
Integrate data from multiple sources, including cloud apps, on premises systems, and flat files
Collaborate with business teams to define reporting needs and translate them into technical solutions
Analyze data quality issues, reconcile datasets, and implement best practices for data integrity
Implement automation for recurring data tasks and reporting workflows
Maintain documentation for data processes, source mappings, and migration steps
Participate in architecture, design, and planning sessions for data modernization projects
Must have strong troubleshooting ability and attention to detail
Required Skills:
7 Years - Strong hands-on experience with Python
5 Years - Proficiency with Power BI
7 Years - Strong SQL skills and experience working with relational databases (SQL Server, PostgreSQL, Oracle, MySQL, Ingres)
7 Years - Senior level experience writing optimized SQL queries and analyzing existing SQL queries for performance improvements
5 Years - Solid understanding of SOAP/REST APIs, backend architecture, and microservices
7 Years - Experience designing and executing data migration or data conversion projects
7 Years - Understanding of data governance, security, and compliance requirements
Desired Skills:
5 Years - Familiarity with legacy system migration projects
5 Years - Experience with large-scale migration or modernization initiatives
5 Years - Experience with Java development
3 Years - Experience with cloud platforms (AWS, Azure, GCP)
3 Years - Knowledge of Power BI administration, workspaces, gateways, and deployment strategies
3 Years - Experience with version control (Git/Subversion) and CI/CD pipelines
3 Years - Experience with Perl for scripting, system utilities, or legacy app maintenance
This position is available as a corp-to-corp or W2 position with a competitive benefits package. DataStaff offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.
Application Systems Java Developer
Location:Raleigh, North Carolina
Remote:Hybrid
Type:Contract
Job#12321
DataStaff, Inc. is in need of an Application Systems Java Developer for a long-term contract opportunity with one of our direct clients located in Raleigh, NC
*This position is hybrid.
Job Description: Our client is seeking a versatile Application Systems Java Developer to develop, enhance, and maintain enterprise applications, backend services, automation tools, and legacy system integrations. This role requires strong problem-solving skills, full-stack development capabilities, and an ability to work across modern and legacy technologies.
Key Responsibilities:
Develop and maintain backend applications and services using Java, Python, and Perl
Build RESTful APIs, microservices, and integration points with internal and external systems
Modernize and refactor existing Perl-based or legacy applications into modern architectures
Create automation scripts, system tools, and scheduled jobs to support IT operations
Write clean, efficient, and scalable code following best practices and coding standards
Design and implement SQL queries, stored procedures, and data-processing workflows
Participate in architecture discussions, technical design sessions, and sprint planning
Debug and resolve complex issues across multiple languages and platforms
Deploy applications to cloud or on-premise environments (Azure, AWS, GCP, Linux/Unix)
Collaborate with cross-functional teams to gather requirements and deliver technical solutions
Maintain documentation for systems, integrations, and processes
Knowledge and Experience:
Proficiency in Java (Spring Boot, Maven)
Experience with Git/Subversion, Linux/Unix environments, and version-controlled development
Strong problem-solving and debugging skills across languages and environments
Experience with version control (Git/Subversion) and CI/CD pipelines
Required Skills:
7 Years - Proficiency in Java, Python
7 Years - Solid understanding of SOAP/REST APIs, backend architecture, and microservices
7 Years - Strong SQL skills and experience working with relational databases (SQL Server, PostgreSQL, Oracle, MySQL, Ingres)
5 Years - Senior-level experience writing optimized SQL queries and analyzing existing SQL queries for performance improvements
Desired Skills:
5 Years - Familiarity with legacy system migration projects
3 Years - Hands-on experience with Perl for scripting, system utilities, or legacy app maintenance
3 Years - Experience with cloud platforms (AWS, Azure, GCP)
3 Years - Experience with ETL, data pipelines, or batch processing
This position is available as a corp-to-corp or W2 position with a competitive benefits package. DataStaff offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.
Senior Business Analyst
Location:Raleigh, North Carolina
Remote:Hybrid
Type:Contract
Job#12320
DataStaff is seeking a Senior Business Analyst for a long-term contract opportunity with one of our direct clients located in the Raleigh, NC area.
*This position is hybrid *Travels in the local Raleigh area to attend meetings
Our client is seeking a Senior Business Analyst / Technical Writer to support the business process analysis and requirement gathering towards procurement and implementation of the Data Modernization Initiative project.
Responsibilities:
Conducts stakeholder analysis
Conducts market research and analysis
Identifies and documents current and future state process workflows
Creates user stories and acceptance criteria
Develops Contextual diagrams, functional decomposition, and process workflows
Develops the following documents: business process models, use cases, wireframes, entity relationship diagrams, data dictionaries, system context diagrams
Gathers, develops, documents and validates business, functional and technical requirements
Performs functional and integrated testing
Prepare and maintain project documentation and artifacts including analysis, reports and user documentation
Works with project managers, developers, and end users to ensure application designs meet business requirements
Create and maintain a requirement traceability matrix
Provide business analysis deliverables as input to the procurement documents and assist in writing the procurement documentation as required
UAT support, including developing test scenarios and cases
Supporting required system go-live activities
Build Business, stakeholder, solution and transition requirements
Document gap analysis
Authors and prepares meeting minutes to be distributed to a variety of audiences
Authors user stories, test scripts, and other Agile deliverables
Follows PMO PM and BA methodology documentation
Attends all PMO meetings
Employee will perform other related work as required
Travels in the local Raleigh area to attend meetings
Knowledge, Skills and Abilities:
Demonstrated experience participating in the documentation of functional requirements and technical specifications for existing and new applications
Strong writing and communication skills and can build relationships with both their team members and clients
Results-oriented individual with a very strong work ethic and must be able to demonstrate excellent negotiation, communication and problem-solving skills
Ability to work with customers as a member of cross-divisional work groups and maintain positive and productive relationships with customers, peers, and superiors
Ability to act independently with sound business judgment and thrive in an environment with diverse communication styles
Ability to prepare and present oral and written documents clearly and concisely
Exhibit comprehensive knowledge of the work requirements demonstrated by an in-depth understanding and use of advanced principles, theories and practices associated with Business Analysis and PMI PMBOK® Guide and Standards
Experience working with customers to advise on strategies, alternatives and the implications of specific application customizations and interface designs
Possess a high-level understanding in the areas of application programming, database and system design
Ability to manage complex assignments with multiple work streams and aggressive (and sometimes competing) timelines
Understanding of Software Development Lifecycle (SDLC) concepts and processes
Knowledge of and experience with IT Service Management best practices and principles
Experience with Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) and Microsoft Project
Extensive understanding of SharePoint end user experience, sites, libraries, lists and groups
Healthcare data reporting systems experience is required
Required Skills:
7 Years - Extensive knowledge of business system analysis techniques and testing methodologies
7 Years - Demonstrated experience in gathering business requirements and development of business rules and process flow.
7 Years - Proven experience with business process design, definition and/or re-design.
7 Years - Experience with Business Analysis methodologies and problem solving
7 Years - Ability to utilize Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio), Microsoft Project
Excellent communication skills (both verbal and written)
5 Years - Experience in development of procurement-related documents including RFP and evaluation criteria.
Demonstrable analytical skills and an attention to detail.
Excellent creative thinking and problem-solving skills. Proactive, quality-oriented, with demonstrated leadership and team building skills.
7 Years - Knowledge Creating Context Diagram and Functional decomposition
Desired Skills:
Experience working for State government
3 Years - Healthcare related experience
This opportunity is available on a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.
GIS Technical Architect
Location:Raleigh, North Carolina
Remote:Hybrid
Type:Contract
Job#12311
DataStaff, Inc. is currently seeking a GIS Technical Architect for a long-term contract opportunity with one of our direct clients in Raleigh, NC.
*Most working days will be remote; there may be the occasional need to be on-site
Job Description: Provide dedicated support to the State Traffic Operations Center (STOC) and Transportation Mobility & Safety Unit by assisting with maintaining and updating GIS data used in routing, traffic operations, and incident response. This role works with TM&S staff to understand basic workflow needs, assist with gathering requirements, and help build simple to moderately complex maps, dashboards, and GIS tools that support daily operations. The primary focus is to communicate clearly with non-GIS users, ask questions to understand requests, and follow established GIS Unit standards when creating or updating data and applications. Daily work includes editing geometry, updating events and attributing data, performing QA/QC checks, and assisting with progress tracking and documentation. The role may also support Arcade coding and help with ETL processes under guidance from more senior team members.
This position will require advanced knowledge of ArcGIS Online, the Esri Software Suite, and ArcGIS Enterprise. The candidate must be able to build web mapping applications independently, publish hosted and referenced feature services, and understand the life cycle of GIS products from requirements gathering to databases, schema creation, cartography, application development, and maintenance.
The ideal candidate will be able to shadow meetings, listen to issues, and independently identify potential GIS solutions based on complex issues. The ability to quickly generate solutions and describe them to non-IT personnel is essential to this role. Documentation, organization, and communication skills are required. This position will report to the Specialist – Expert position and must be able to take direction and work collaboratively extremely well, both in person and remotely.
Responsibilities:
Update and maintain GIS data by editing geometry, events, and attributes to support STOC and TM&S operations.
Perform routine QA/QC checks to ensure data accuracy and follow established GIS Unit workflows and standards.
Assist in creating and updating basic to moderate complexity maps, dashboards, and GIS tools used for routing, signal operations, incident response, and situational awareness.
Work with TM&S staff to understand their requests, ask clarifying questions, and document requirements in a clear and simple way.
Write basic Arcade code to support mapping, queries, calculations, and display.
Support ETL processes under guidance from senior GIS staff, helping keep data and applications up to date.
Attend STOC meetings to observe workflows and learn operational needs, gradually building the context needed to support the future GIS solutions.
Provide general GIS support by answering user questions, troubleshooting simple issues, and escalating more complex problems to senior staff.
Report to Specialist – Expert and work effectively as a team.
Required Skills:
4 Years - ArcGIS Pro
4 Years - ArcGIS Online Administration, Web Mapping, and Cartography
2 Years - Survey123, Field Maps, Experience Builder
4 Years - Strong oral and written communication, translation of non-GIS meetings and requests to GIS outcomes
Desired Skill:
2 Years - ArcGIS Enterprise Administration & Server Management
2 Years - Arcade & Python Scripting
2 Years - GIS for Public Safety
This position is available on a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental and vision coverage options as well as paid vacation, sick and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.
Mainframe Technical Analyst
Location:Raleigh, North Carolina
Remote:Hybrid
Type:Contract
Job#12305
DataStaff, Inc is seeking aMainframe Technical Analyst or a long-term contract opportunity with one of our direct clients located in Raleigh, NC.
*This position is hybrid.
Job Description: Our client is seeking a Technical Specialist who will serve as a mainframe expert. The ideal candidate should have mainframe skills, including CICS, DB2, Elixir, Endevor, IMS, and JCL. Additional skills in middleware and MQ are beneficial.
Knowledge and Experience:
The ability to evaluate complex SQL queries and recommend suggestions for better software performance and cost savings
The ability to provide CICS administration, problem-solving and debugging support, interfacing with application developers as well as DIT personnel
Required Skills:
7 Years - Knowledge of Z/OS operating system and its interrelationships and functionality
7 Years - Experience providing configuration management/release management support and guidance for Endevor software
7 Years - Knowledge of SQL (Structured Query Language) programming language and techniques
7 years - Knowledge of tools and utilities to support DB2
7 Years - Ability to evaluate complex SQL queries
This opportunity is available on a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.
Tailored Care Management Lead
Location:Raleigh, North Carolina
Type:Contract
Job#12291
DataStaff, Inc is seeking a Tailored Care Management Lead for a long-term contract opportunity with one of our direct clients located in Raleigh, NC Job Description: Program Manager, TCM Program Lead - Population Health will:
Support TCM policy updates and communication plan for notifying stakeholders of policy changes for Provider Certification, TCM program updates and changes.
Support provider education with certification, recertification as well as adding and removing population segments.
Support the development and monitoring of Care Management monitoring protocols.
Support the development of the TCM and AMH Health Home SPAs
Contribute to the design of policy that supports members’ choice of Tailored Care Manager provider.
Lead stakeholder education efforts to support High Needs Members.
Lead stakeholder education efforts to support advisory groups and community stakeholders.
Skills:
Demonstrated experience in population health models, care delivery/care management models, clinical program innovations,
Broad knowledge of health insurance, operations, programs, and policy and procedure.
Understanding of system design and implementation of program requirements and business processes.
Ability to interpret complex data/datasets and other information and communicate trends and probable outcomes.
Experience researching and implementing federal and/or state laws and regulations.
Excellent critical thinking, problem-solving, and project management skills.
Demonstrated ability to communicate complex material in a clear and concise manner both verbally and in writing.
Demonstrated skills in establishing and maintaining strong collaborative working relationships with internal and external stakeholders.
Strong proficiency in Microsoft Office products including Excel, Outlook, PowerPoint, and Word.
Demonstrated ability to multitask with little supervision and flexibility to adapt to shifting priorities and short-term deadlines.
Expectations in the form of Goals and Tasks:
Lead TCM Provider Certification Program.
Lead Program Policy document Updates (example TCM Provider Manual).
Create TCM Provider Surveys to understand areas for TCM Program improvement/education.
Support TCM Provider education efforts to drive positive member outcomes.
Lead efforts to identify and mitigate TCM Provider Administrative burden.
Lead process to resolve CMA/AMH+ Administrative Site issues, preserving member TCM assignment.
This opportunity is available as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.
Survey Evaluator
Location:Raleigh, NC
Type:Contract
Job#12201
DataStaff, Inc is seeking a Survey Evaluator for a long-term contract opportunity with one of our direct clients located in Raleigh, NC
*This position is on-site one day a week (normally Wednesdays)
Position Description: The Survey Evaluator is a full-time role that will serve on the Survey Team within the Program Evaluation Unit. The Evaluator is responsible for supporting survey-related efforts with the Benefits’ Quality, Population Health, Evaluation (QPHE) Unit. The Survey Evaluator will engage with teams across QPHE who utilize surveys as an evaluation component.
The Survey Evaluator works under the direction of the Survey Team Lead and works closely with the lead, analysts, and other evaluators on: Consumer-facing surveys that produce Patient Reported Outcome Measures (PROMs), provider surveys, initiative/program-specific surveys, and network adequacy call studies.
Responsibilities include, but are not limited to:
Survey Management: Support the design, implementation, analysis, and reporting of surveys.
Ensure surveys directly fielded by the client, and those fielded for the client by contractors, are:
Providing actionable information or data specifically needed to meet evaluation requirements;
Fielded with appropriate methods and sample frames; and
Written with clear and unambiguous questions and appropriate skip patterns.
Partner Engagement: Serve as a liaison to contractors, other Health and Human Services Divisions, Prepaid Health Plans, Providers, and advocacy organizations on issues related to NC Medicaid surveys. Present results and findings to relevant stakeholders.
Data Analysis: Provide meaningful qualitative and quantitative analysis of survey findings and their impacts on quality and population health policies and programs. Ensure data quality, contribute to report and data brief writing, create legible and accessible tables and figures to summarize findings.
Program/Policy Monitoring: Adjust survey design as NC Medicaid programs and policies are updated and as new legislation is enacted. Stay up-to-date with Centers for Medicare and Medicaid Services (CMS), the National Committee for Quality Assurance (NCQA), National Association of State Directors of Developmental Disabilities Services (NASDDDS), and the Agency for Healthcare Research and Quality (AHRQ) protocol, requirements, and guidelines for survey activities.
Knowledge, Skills, and Abilities:
Designing valid survey instruments
Designing relevant/specific survey samples
Collecting survey data – experience with multiple modalities (e.g., online, telephone, mail) preferred
Analyzing survey data (both qualitative and quantitative)
Identifying and engaging with relevant and diverse internal and external partners for various components of the survey process
Familiarity with REDCap and/or similar online survey platforms
Strong proficiency in Microsoft Office products (Excel, Word, PowerPoint, Outlook)
Understanding of program evaluation
Demonstrated skill in creating and maintaining collaborative working relationships with internal and external partners
Demonstrated ability to communicate complex material in a clear and concise manner both verbally and in writing
Demonstrated ability to collaborate across teams to accomplish organizational goals
Excellent critical thinking, problem solving, and project management skills
Self-starter with the ability to manage various workstreams independently with minimal supervision
Minimum Education and Experience: Bachelor’s degree from an appropriately accredited institution in a discipline related to the area of assignment with two years of programmatic experience related to the area of assignment; or an equivalent combination of training and experience. Manager’s Preferences:
Master’s degree in related discipline (e.g., public health, population health, statistics, public administration) or three years of programmatic experience related to the area of assignment
Familiarity with Medicaid and health care and associated rules, regulations, and standards
Knowledge and demonstrated experience in health care experience surveys from both consumer and provider perspectives
Experience interpreting and responding to federal monitoring/evaluation requirements and large system pilot projects/initiatives
This opportunity is available on a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.