DataStaff, Inc. is seeking an IT Business Office Resource for a long-term contract opportunity with one of our direct clients in Raleigh, NC
*This will be a hybrid position; the selected candidate must be available to come into the office when needed.
Responsibilities:
Responsible for the procurement of contract and non-contract goods and services for the agency.
Obtaining required vendor quotes, processing purchase orders for software, equipment and other commodities as assigned.
Prepare and post to the Electronic Vendor Portal (eVP), the Sourcing Tool, the Contract Workspace, and complete bid solicitations including Request for Quotes (RFQ’s), Invitation for Bids (IFB’s), Request for Proposals (RFP’s), addendum’s, amendments, clarifications, and exception documentation.
Knowledge and Skills:
Extensive knowledge and experience in the procurement of goods and services for governmental agencies to make objective decisions and accurate judgments.
Exceptional writing and listening skills are required.
Ability to follow instructions explicitly and be detail-oriented.
Working knowledge and experience of state policies and regulations.
Procure Information Technology goods/services such as software, equipment and other commodities as assigned.
Comprehend, apply, and interpret established rules and regulations, complex technical contract language.
Required Skills:
3 Years - Thorough understanding of large and small-scale purchasing methods and procedures.
3 Years - Thorough knowledge of RFPs, RFQs, IFBs, and Amendments.
3 Years - Working knowledge of General Statutes, NC Administrative Code, and State IT Term Contracts.
3 Years - Excellent communication skills, both orally and written.
3 Years - Can write extensive and complex technical information into specifications as needed according to State and/or project requirements.
3 Years - Excellent interpersonal skills with all types of personalities.
3 Years - Committed to meeting all deadlines and maintaining records of complexity and confidential nature.
This opportunity is available on a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.
Network/Telecom Specialist (3rd shift)
Location:Raleigh, North Carolina
Type:Contract
Job#12182
DataStaff, Inc. is in need of a Network/Telecom Specialist for a long-term contract opportunity with one of our direct clients in Raleigh, NC.
*This position is 100% onsite * Night shift schedule (6pm-2am) Monday – Friday
Responsibilities:
Monitoring the statewide Emergency Services IP Network (ESInet) and NG911 systems 24/7 to identify outages, alarms, or performance issues.
Acting as the first point of contact for PSAPs (Public Safety Answering Points) reporting technical problems or service interruptions.
Receiving, triaging, documenting, and tracking support tickets through resolution.
Troubleshooting network, telecom, and connectivity issues affecting 911 operations.
Communicating with:
911 Directors and Supervisors
Telecommunications carriers
Service providers
Internal Board and AT&T Tiger Team regarding outages, maintenance, and incident response.
Escalating complex incidents to Tier II and Tiger Team technicians, or additional vendors and carriers when needed.
Maintaining documentation, ticket narration, and operational logs in Salesforce.
Supporting operational continuity during emergencies, severe weather events, and disaster response situations.
Monitoring network security, system health, and telecommunications performance across PSAPs statewide.
Coordinating reroutes or alternate communications paths during outages or call surges to maintain uninterrupted 911 service.
Providing customer-service-focused support to PSAP personnel throughout North Carolina.
Help desk / incident management
Telecommunications support
Public safety communications support
The position supports mission-critical emergency communications infrastructure for the state.
Required Skills:
3 Years - Excellent understanding of technologies, operating systems, networking, anti-virus, back-ups, systems firewalls, and switches.
3 Years - Knowledge regarding at least one of the following vendor products: - Juniper, VMWare, Microsoft, Cisco
3 Years - Strong writing skills to maintain organized documentation
3 Years - Knowledge of network cabling, network classification and network topology
Desired Skills:
3 Years - Experience with VOIP technologies is a plus
3 Years - Experience in a NOC environment is preferred
This position is available on a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental and vision coverage options as well as paid vacation, sick and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.
Business Integration Specialist
Location:Raleigh, North Carolina
Remote:Hybrid
Type:Contract
Job#12178
DataStaff, Inc is in need of a Business Integration Specialist for a long-term contract opportunity with one of our direct clients located in Raleigh, NC.
*This position is hybrid; 1 day per week will be onsite
Responsibilities:
Serve as the primary lead of QPHE’s project to leverage HealthConnex for quality and population health, including finalizing the project design and developing a strategy around future phases of work.
Lead policy and financial strategy related to this initiative, including developing and implementing a strategy to support provider organizations in participating in this initiative
Cultivate relationships across key partners, including with the Health Information Exchange Authority, Medicaid population health and quality measurement subject matter experts, Medicaid analysts, Medicaid technology experts, and vendors.
Collect and synthesize information and feedback from internal and external stakeholders, including Prepaid Health Plans, providers, and other divisions and use it to inform decision-making.
Supervise 1-2 full-time staff members supporting this initiative
Manage budgeting, invoicing, and contracting as needed
Demonstrated skill in creating and maintaining collaborative working relationships with internal and external stakeholders
This position works on a technology-related project, it is not a technical position but rather a strategic one.
A successful candidate will demonstrate vision, clear communication, strong leadership, creative problem-solving, and the ability to cultivate relationships.
Required Skills:
3 Years - Understanding of data policy and the healthcare data ecosystem; health information technology; program monitoring; and/or quality measurement
3 Years - Experience leading large, complex projects
3 Years - Excellent critical thinking, problem solving, and project management skills
3 Years - Demonstrated ability to communicate complex material in a clear and concise manner both verbally and in writing
3 Years - Flexibility to adapt to shifting priorities and needs of multiple stakeholders
Strong proficiency in Microsoft Office products, including Excel, Outlook, PowerPoint, and Word
Desired Skills:
2 Years - Experience managing or supervising other staff members
2 Years - Familiarity with Medicaid and health care and associated rules, regulations, and standards
2 Years - Knowledge and demonstrated experience in the analysis of population health delivery models, care delivery models, care management models
2 Years - Understanding of clinical workflows and/or familiarity with medical coding and electronic health records
2 Years - Understanding of digital quality measurement
This opportunity is available as corp-to-corp or a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.
Special Projects Evaluator
Location:Raleigh, North Carolina
Remote:Hybrid
Type:Contract
Job#12156
DataStaff, Inc is seeking a Special Projects Evaluator for a long-term contract opportunity with one of our direct clients located in Raleigh, NC *This role is hybrid; 8 days per month will be on-site
Job Description: The Special Projects Evaluator works with Quality, Population Health, and Evaluation (QPHE) and other business unit leadership to develop comprehensive evaluation plans for various NC Medicaid programs and projects. The Evaluator oversees the implementation of different evaluation plans, providing ongoing and summative monitoring and measurement to ensure activities and services further the goals and objectives of NC Medicaid and NC Department of Health and Human Services, and ensures activities are complementary to QPHE program operations and activities and consistent with the plans and methodologies of external stakeholders and evaluators.
Primary Duties and Responsibilities:
Collaborates with QPHE and business unit management teams to develop and implement evaluation plans that identify and prioritize activities to be completed during program launch and ongoing deployment.
Ensures evaluation activities 1) will generate information that is truly useful to stakeholders, 2) can feasibly be answered given available resources and support, and 3) will be sufficiently comprehensive to present a full assessment of the program.
Works with Program Evaluation team leadership to implement strategies, tools, and data collection plans to track outcomes.
Stays abreast of and evaluates current trends and practices in public health research and evaluation. Makes recommendations to ensure effective and efficient data collection, dissemination, and reporting.
Produces periodic reports and presentations for stakeholders and leadership for program management/evaluation purposes; assists with data interpretation.
Troubleshoots and ensures that data is being collected, archived, and queried in accordance with relevant protocols and evaluation plans.
Maintain complete and adequate files, records, and documentation.
Education and Experience Requirements:
Master’s degree or equivalent work experience in public health, exercise science, community development, or a related field of study.
At least three years of experience developing and implementing evaluation strategies, including surveys, focus groups, and stakeholder interviews.
At least three years of experience analyzing data and creating reports using available data.
Desired Skills, Knowledge, and Abilities:
Knowledge of or familiarity with frameworks for program evaluations, especially in public health and/or healthcare settings.
Ability to train others in the methods of program evaluation, including design, data collection, data analysis, and reporting.
Ability to engage with, listen to, and learn from a broad range of evaluation stakeholders, encouraging their meaningful participation.
Commitment to ensuring that evaluation activities are done in a culturally competent manner.
Ability to work as part of an interdisciplinary team to plan and conduct evaluations.
Ability to organize and summarize information in a clear and concise manner.
Ability to understand the context of a program and how it affects program planning, implementation, outcomes, and even the evaluation.
Ability or experience in the development and use of logic models to describe complex programs.
Ability to gather data using qualitative and quantitative approaches such as interviews, group processes, participant observation, surveys, electronic data files, or other methods.
Ability to prepare and present evaluation results in a manner that increases the likelihood that they will be used and accepted by a diverse group of stakeholders.
This opportunity is available as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.
Mainframe Technical Specialist
Location:Raleigh, North Carolina
Type:Contract
Job#12153
DataStaff, Inc. is currently seeking aMainframe Technical Specialist for a long-term contract opportunity with one of our direct clients in Raleigh, NC.
*This position is hybrid; 2 days per week are on-site
Job Description/Requirements:
Candidates should have mainframe skills including CICS, DB2, Elixir, Endevor, IMS and JCL.
Additional skills in middleware and MQ are beneficial.
Have knowledge of Z/OS operating system and its interrelationships and functionality.
The ability to provide configuration management/release management support and guidance for Endevor software.
Thorough knowledge of SQL programming language and techniques.
Thorough knowledge of tools and utilities to support DB2.
The ability to evaluate complex SQL queries and recommend suggestions for better software performance and cost savings.
The ability to provide CICS administration, problem solving and debugging support interfacing with application developers as well as centralized IT personnel.
This opportunity is available on a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick and holiday leave. As many of our opportunities are long-term, we also have a 401K program available for employees after 6 months.
Azure Databricks Engineer
Location:Raleigh, North Carolina
Type:Contract
Job#12140
DataStaff, Inc is seeking an Azure Databricks Engineer for a long-term contract opportunity with one of our direct clients located in Raleigh, NC.
*This position is hybrid; 1 day per week will be on-site
Responsibilities:
Work with existing staff to plan and design ETL pipelines and product solutions using Azure Databricks.
Create resilient processes to ingest data from a variety of on-prem and cloud transactional databases and APIs.
Developing business requirements, facilitating change management documentation, and actively collaborating with stakeholders.
Work closely with a development technical lead and discuss all aspects of the design and planning with the development team.
Research and engineer repeatable and resilient ETL workflows using Databricks notebooks and Delta Live Tables for both batch and stream processing
Collaborate with business users to develop data products that align with business domain expectations
Work with DBAs to ingest data from cloud and on-prem transactional databases
Contribute to the development of the Data Architecture - Transportation:
By following practices for keeping sensitive data secure
By streamlining the development of data products for use by data analysts and data scientists
By developing and maintaining documentation for data engineering processes
By ensuring data quality through testing and validation
By sharing insights and experiences with stakeholders and engineers
Required Skills:
5 Years - Excellent interpersonal skills as well as written and communication skills.
2 Years - Able to write clean, easy-to-follow Databricks notebook code
2 Years - Deep knowledge of data engineering best practices, data warehouses, data lakes, and the Delta Lake architecture
2 Years - Good knowledge of Spark and Databricks SQL/PySpark
2 Years - Technical experience with Azure Databricks and cloud providers like AWS, Google Cloud, or Azure
2 Years - In-depth knowledge of OLTP and OLAP systems, Apache Spark, and streaming products like Azure Service Bus
2 Years - Good practical experience with Databricks Delta Live Tables
Desired Skills:
7 Years - Knowledge of object-oriented languages like C#, Java, or Python
This opportunity is available on a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.
Call Center Representative
Location:Raleigh, NC
Type:Contract To Hire
Job#12117
DataStaff Inc. is seeking several Call Center Agents for contract to hire opportunities with one of our direct clients in Raleigh, NC.
This is a hybrid role with some onsite work required.
Responsibilities:
Answers incoming phone calls on behalf of client; provides accurate and appropriate information to callers.
Places outbound customer service or customer satisfaction calls, as required by client.
Completes call guides; gathers and verifies required information.
Attends telephone skills and program information training sessions; adheres to established levels of service.
Adheres to established customer service and documentation standards within required time frames.
Adheres to contact center scheduling, ensures telephone coverage during contact center hours of operation.
Performs clerical or administrative duties as assigned.
Education:
High school diploma or G.E.D.
Required Qualifications:
1 or more years of call center experience required
Experience working with fax machines, computer software, and telephone technology
Must have reliable internet connection
Customer Satisfaction, Customer Service, Data Entry, Time Management, Communication, Problem solving, Attendance
This opportunity is available as a W2 position with a competitive benefits package. DataStaff offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months of employment.
Provider Operations Audit Associate
Location:Raleigh, NC
Type:Contract
Job#12112
DataStaff, Inc is seeking a Provider Operations Audit Associate for a long-term contract opportunity with one of our direct clients located in Raleigh, NC *This role is hybrid; 1 day per week will be on-site
Job Description: Provider Operations supports the administrative functions related to the enrollment, credentialing, and data maintenance of more than 117,000 NC Medicaid participating providers. Primary objectives of the Provider Operations Section are to oversee provider enrollment, manage contracts, coordinate the provider enrollment appeals processes, and organize legislative affairs. The Unit has a focus on internal capabilities, operational excellence, analytics and other process improvement functions, such as stakeholder relations and effective vendor management. In addition, Provider Operations assumes responsibility for an extensive amount of oversight and structured monitoring activities of the NC Medicaid Fiscal Agent, the Managed Care health plans and Primary Care Case Management programs.
Responsibilities:
Support audit and compliance monitoring activities of various departmental vendors
Perform internal compliance audits to determine whether established protocols are being followed and/or where each can be improved.
Utilize systems, monitoring tools, and business procedures to support internal controls and carry out assigned tasks.
Assist with compiling data reports to reflect monitoring and oversight performance.
Regularly review Provider Operations procedures, practices, and documents to identify and assess risks for monitoring deficiencies and audit findings.
Professionally represent the agency and effectively communicate with internal and external partners.
Perform other duties as assigned.
Skills:
Prefer education and/or experience in audit related field, government programs.
Detail-oriented, excellent organizational skills, and ability to adhere to deadlines.
Ability to establish and maintain effective working relationships with employees.
Ability to express oneself clearly and concisely in oral and written form.
Proven ability to interpret and apply complex Federal and State regulations and requirements.
Demonstrated strong proficiency in Microsoft Excel, Outlook, Teams, and Word
Ability to identify opportunities for process improvements, related to assigned duties and perform in a manner which mitigates risk to team.
Excellent interpersonal and leadership skills, with an ability to communicate effectively across departments.
Expectations: Job Knowledge:
Become a subject matter expert for all departmental systems and processes on an ongoing basis.
Remain current in reading/studying/being familiar with policies and procedures, Medicaid bulletins, CMS notices, policies and other materials as relevant to Provider Operations as needed to fulfil responsibilities.
Represent the Unit when necessary, regarding assigned backup duties.
On an ongoing basis, assist with cross-training as required, evaluate ways to streamline duties and improve processes to function effectively in the department.
Monitoring/Auditing:
Ensure integrity and prevent audit findings in NC Medicaid Provider enrollment by monitoring and evaluating Fiscal Agent activities in Provider Enrollment/Credentialing.
Complete compliance monitoring activities as assigned and by due dates specified in policy.
Document/Report findings and results on 100% of your monitoring activities each month.
Discuss 100% of your monitoring findings/results during individual/team meetings with management. Initiate a discussion with management on items that need direction/attention of management.
Assist with internal and external audit activities as assigned
This opportunity is available as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.