Senior Desktop Support Technician
DataStaff Inc. is seeking a Senior Desktop Support Technician for a long-term contract opportunity with one of our direct clients located in Richmond, VA.
*This position is onsite
Knowledge and Experience:
- Considerable knowledge of Microsoft Operating systems; Windows 11 or higher; Working knowledge of MS Office, including Outlook and MS365.
- Considerable knowledge of pc hardware, peripherals & networks.
- Considerable knowledge of Laptop Refresh.
- Ability to use software tools (SCCM, Remote Desktop, Dameware etc) to remotely connect to workstations.
- Excellent troubleshooting skills.
- Ability to perform software installations, configurations and troubleshooting hardware and software.
- Considerable knowledge of SCCM/SMS.
- A strong working knowledge of computer systems, hardware, and software, including drivers and bios.
- Excellent problem-solving, analytical, and team-working skills.
- Excellent customer service, communication and interpersonal skills.
- An openness to learning new technologies.
This opportunity is available as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.