DataStaff, Inc. is seeking a Part-TimeTechnical Support Analyst for a contract-to-hire opportunity with one of our direct clients in the Richmond, VA area. *This position is onsite; 3 days per week (24 hours a week)
Responsibilities:
Assessing, maintaining, and supporting the district’s technology: including hardware, software, systems, and upcoming technology initiatives.
Ensures reliable operations, provides technical assistance, supports planning, and execution of technology?related projects.
Technology Needs Assessment:
Evaluate district needs for hardware, software, systems, and upcoming technology projects.
Track current and future initiatives, issues, concerns, and action items.
Technical Support & Troubleshooting:
Provide technical assistance for applications, hardware, and system-related issues.
Maintain, analyze, troubleshoot, and repair computer systems, hardware, and peripherals.
Coach staff through troubleshooting computers, hardware, phones, mobile devices, asset inventory tools, and software issues.
Systems Maintenance & Documentation:
Document, maintain, upgrade, or replace hardware and software systems.
Maintain accurate district asset inventory records.
Procurement & Security:
Review and recommend procurement of information technology equipment.
Maintain required security controls over software and related systems.
User Support & Technology Guidance:
Advise users on available technologies that support business needs.
Communicate user needs to the client’s IT Operations Center or VITA for additional guidance or solutions.
Issue Escalation:
Escalate urgent issues and outages to the client’s IT Operations Center, Information Security Office, and VITA as appropriate.
Knowledge and Experience:
Experience supporting office relocations, including server moves and telephone setup.
Experience initiating or supporting Electronic Health Records (EHR) implementation.
Required Skills:
1 Year - Knowledge of IT Service Management: Incident, Change, Service Request, and Asset Management.
1 Year - General knowledge of MS 365 applications: including Word, PowerPoint, Excel, Outlook, SharePoint, Teams.
1 Year - Experience leading meetings, configuring audio equipment.
1 Year - Experience troubleshooting hardware and software- hands-on or from a service desk.
1 Year - Experience creating professional communications to users.
1 Year - Demonstrated success in managing and prioritizing work.
1 Year - Must have basic understanding of writing technical processes and instructions to simply processes for users.
1 Year - Must be able to write clear emails explaining technical issues and work toward a solution and have the ability to follow up with user/district as needed.
1 Year - Must be able to meet with staff and converse about needed technical resolutions and get as much information as possible during the meeting.
1 Year - Must have a basic understanding of various types of technology and the ability to research them to troubleshoot possible technical issues.
1 Year - Experience working on PC Refresh projects with one or more Executive Branch agencies within the Commonwealth of Virginia.
1 Year - Demonstrated knowledge of Virginia Information Technologies Agencies' policies and processes regarding PC Refresh.
1 Year - Must have demonstrated success working as a team member and collaborating to achieve objectives.
Desired Skills:
1 Year - Demonstrated experience planning, executing, and supporting full office relocations, including structured cabling, network wiring, and equipment setup.
1 Year - Excellent project management skills and ability to manage multiple priorities.
This position is available as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental and vision coverage options as well as paid vacation, sick and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months
Programmer Analyst
Location:Richmond, Virginia
Remote:Hybrid
Type:Contract
Job#12428
DataStaff, Inc. is in need of a Programmer Analyst for a long-term contract opportunity with one of our direct clients in Richmond, VA.
*This position is onsite five days a week for the first 30 days. After that period, they may transition to a three-day onsite schedule based on performance and business needs.
Responsibilities:
Plan, coordinate, develop, and implement data modernization of vital statistics and vital records-related projects.
Migrate all existing PLSQL Web Toolkit applications or pages to Oracle APEX. Oracle Application Express (APEX) is a low-code development platform that enables you to build scalable, secure enterprise apps with world-class features that can be deployed anywhere.
Primary focus will be the data modernization of vital statistics and vital records-related projects.
Required Skills:
5 Years - Oracle 11g/18c/19c database
5 Years - Strong SQL and PL/SQL experience
5 Years - JavaScript OR jQuery
5 Years - Oracle APEX
Desired Skills:
2 Years - Oracle PL/SQL web toolkit
2 Years - RESTful and SOAP web services.
This position is available on a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental and vision coverage options as well as paid vacation, sick and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.
Oracle OCI Cloud Engineer
Location:Richmond, Virginia
Remote:Hybrid
Type:Contract
Job#12427
DataStaff, Inc. is in need of an Oracle OCI Cloud Engineer for a long-term contract opportunity with one of our direct clients in Richmond, VA.
*This position is hybrid; 3 days on-site *Some after-hours and weekend hours required based on workload *Candidate must participate in on-call rotation
Responsibilities:
Design and manage Oracle OCI environments, including database, middleware, and infrastructure components
Develop and maintain Oracle APEX applications and ORDS services
Configure and administer Oracle WebLogic Server and related technologies
Plan and execute database upgrades, migrations, and conversions
Implement and manage backup, recovery, and replication strategies using RMAN and other tools
Ensure high availability, disaster recovery, and data protection
Monitor and optimize database performance, implementing tuning recommendations
Implement and automate routine tasks using shell scripting and tools like Ansible
Collaborate with development and DevOps teams to ensure seamless application deployment
Proactively identify and resolve potential issues, providing timely support
Document and train on best practices for Oracle OCI environment management
Knowledge, Experience and Abilities:
10+ years of hands-on experience with Oracle Cloud Infrastructure (OCI) and related technologies:
Oracle Application Express 18 and higher(APEX)
Oracle Rest Data Services 22 and higher (ORDS)
Oracle WebLogic Server 14(both fusion middleware and weblogic suite)
Oracle Database 19c and 26ai
Container Database (CDB) and Pluggable Database (PDB)
Experience with upgrading Oracle Database from 19c to 26ai
Proficiency in Linux/Unix, including shell scripting
PDB cloning
RMAN and backup/recovery procedures
WebLogic administration(patching/maintenance)
Oracle Enterprise Manager (OEM) 24ai
PSU patching Oracle DB using Fleet Management Tool
Experience with DBaaS in OCI
Proficiency in GitLab and Ansible scripting
Oracle Data Guard
Strong understanding of cloud computing concepts and architecture
Ability to design and implement high-availability and disaster recovery solutions
Experience with Oracle OEM Cloud Control for monitoring and management
Familiarity with containerization technologies such as Docker and Kubernetes
Proficiency in scripting languages such as Python and JavaScript
In-depth knowledge of database security best practices
Expertise in performance tuning and optimization
Excellent analytical and problem-solving skills
Strong communication and collaboration abilities
Ability to provide 24/7 support and troubleshoot critical issues
Certification in Oracle technologies such as OCIP, OCP, or OCE (Desired)
Experience with CI/CD tools such as Jenkins or GitLab CI (Desired)
Understanding of microservices architecture and API integration (Desired)
Required Skills:
7 Years - Oracle grid control to include version 13c.
5 Years - Oracle APEX administration and support.
10 Years - Oracle DB migration from Solaris to Linux (database 12c/11g)
10 Years - Oracle database backup/restore/rman/dataguard
10 Years - Oracle performance tuning/database maintenance/management.
10 Years - On-call production support
Oracle database 19c and above.
Desired Skills:
7 Years -Oracle weblogic 12c/fusion middleware.
3 Years - Oracle Cloud setup/AWS/Azure administration
5 Years - Windows/SQL server/IIS administration
This position is available on a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental and vision coverage options as well as paid vacation, sick and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.
Senior Desktop Support Technician
Location:Richmond, Virginia
Type:Contract
Job#12426
DataStaff Inc. is seeking a Senior Desktop Support Technician for a long-term contract opportunity with one of our direct clients located in Richmond, VA. *This position is onsite
Knowledge and Experience:
Considerable knowledge of Microsoft Operating systems; Windows 11 or higher; Working knowledge of MS Office, including Outlook and MS365.
Considerable knowledge of pc hardware, peripherals & networks.
Considerable knowledge of Laptop Refresh.
Ability to use software tools (SCCM, Remote Desktop, Dameware etc) to remotely connect to workstations.
Excellent troubleshooting skills.
Ability to perform software installations, configurations and troubleshooting hardware and software.
Considerable knowledge of SCCM/SMS.
A strong working knowledge of computer systems, hardware, and software, including drivers and bios.
Excellent problem-solving, analytical, and team-working skills.
Excellent customer service, communication and interpersonal skills.
An openness to learning new technologies.
This opportunity is available as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.
Service Support Analyst
Location:Charlotte, North Carolina
Type:Contract
Job#12425
DataStaff, Inc is in need of a Service Support Analyst for a long-term contract opportunity for one of our direct clients in Charlotte, NC.
*This position is onsite
Responsibilities:
Manage the day-to-day operation of the department-specific software application or system.
Identifies system requirements and solves moderately complex business problems.
Assists users and trains staff on the use of applications or systems.
Performs work with general supervision. Possesses an understanding of user needs, capacity and limitations of equipment, operating time, and desired results in order to provide solutions.
Maintains strong interpersonal and communication skills.
Provides first and second-line application support, resolving technical queries and communicating solutions directly to customers for the departmental-specific application or system.
Responsible for monitoring and responding to open tickets submitted through an incident management system
Troubleshoot and escalate alerts that cannot be resolved to the appropriate section
Prioritize and handle service requests and incidents
Progress issues and provide relevant information for troubleshooting or for clarification
Identify opportunities for process improvement and contribute to departmental initiatives for the departmental software application or system.
Responsible for improving and documenting the technical processes around software or application support
Work collaboratively with Account Managers on change requests, managing issues and establishing priorities
Ensure the performance of daily health checks of the applications, scripts, and infrastructure by the support team
Work with the software or application developer to ensure the system is operating efficiently, install updates and troubleshoot.
Establish accounts and passwords and assist with issues regarding user accounts.
Onboard and set up new Meck Administrators on the Learning Management System (LMS).
Responsible for administrator functions for the enterprise Learning Management System (LMS), which includes assigning/launching e-learning courses, setting up and maintaining ILT classes, creating reports, troubleshooting, and responding to Learning Management System (LMS) issues.
Create ILT Events/Sessions for identified training classes.
Act as a support and resource for departmental Learning Management System (LMS) Administrators.
Contact/support for departments with Extended Enterprise Learning Management System (LMS) users.
Required Skills:
3 Years - Define, track, and assure responsiveness to clients' information technology problems
3 Years - Prepare status reports
3 Years - Effectively coordinate, perform and complete multiple duties and assignments concurrently and in a timely manner
3 Years - Categorize time spent, requests for service and assets according to provided definitions
This opportunity is available as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental and vision coverage options as well as paid vacation, sick and holiday leave. As many of our opportunities are long-term, we also have a 401K program available for employees after 6 months.
MS Power Platform Developer
Location:Raleigh, North Carolina
Remote:Hybrid
Type:Contract
Job#12424
DataStaff is seeking an MS Power Platform Developer for a long-term contract opportunity with one of our direct clients located in Raleigh, NC.
*This position is hybrid; 2 days per week will be on-site
Job Description Our client is seeking a highly skilled and motivated MS Power Platform Developer to join our team. The successful candidate will be responsible for developing an innovative centralized solution for collection, management and reporting using Microsoft Power Platform, including PowerApps, and Dataverse. This role will focus on developing solutions using Microsoft Power Apps and Power Pages to support both internal staff and external stakeholders. The ideal candidate has strong experience in data architecture, system integration, and scalable application development. Responsibilities:
Design and develop scalable applications using Microsoft Power Apps (Canvas, Pages and Model-Driven Apps).
Build and configure secure, user-friendly portals using Power Pages or Canvas for external and internal users.
Develop and manage data models within Microsoft Dataverse to support structured public health data collection.
Write and optimize SQL queries, stored procedures, and database structures to support reporting and integrations.
Implement role-based access control and data security best practices for both internal and external users.
Perform testing, debugging, and performance tuning of applications.
Maintain documentation for system architecture, data models, and processes.
Implement a SQL database connector within Dataverse to enable PowerApps to query a local SQL database, automate cross-checks between a currently authenticated Portal user and the SQL DB to ensure that there is a user match, and share limited information associated with that user.
Knowledge and Abilities:
Bachelor's degree in Computer Science, Information Systems, or a related field.
Ability to work independently and as part of a team.
Ability to prioritize tasks and manage time effectively.
Required Skills:
7 Years - Experience in MS Power Platform development and implementation
7 Years - Proficiency in PowerApps, MS Pages and Dataverse
7 Years - Knowledge of SQL database structure
3 Years - Bachelor's degree in Computer Science, Information Systems, or a related field
7 Years - Excellent verbal and written communication skills.
7 Years - Strong problem-solving skills and attention to detail
Desired Skills:
7 Years - Microsoft Certification-Power Platform Developer Associate
This opportunity is available on a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.
Network Administrator
Location:Fairfax, Virginia
Type:Contract
Job#12422
DataStaff, Inc. is seeking a Network Administrator for a long-term contract opportunity with one of our direct clients in Fairfax, VA
*This position is onsite.
Job Description: Our client is looking for a solid mid-level team member who brings a minimum of 5 years of hands-on networking experience. The best candidate will be someone who is looking for long-term professional growth opportunities, possesses a 4-year degree and/or industry certifications. Requires experience, creativity and multitasking to independently and collaboratively achieve department service and support objectives for the Transportation Operations Center. Individual is able to work without assistance; is able to manage medium complexity work efforts; has some industry experience; can provide limited leadership to others; collaborates well with others.
Responsibilities:
Installs, configures, and supports an organization’s local area network (LAN), wide area network (WAN), and Internet system or a segment of a network system.
Maintain network hardware and software.
Monitor the network to ensure network availability to all system users and perform necessary maintenance to support network availability.
May supervise other network support and client server specialists and plan, coordinate, and implement network security measures.
Coordinate the development, implementation, and maintenance of a local area network or wide area network.
Maintains the network’s physical and logical structures, including network connections.
Maintains network support software, analyzes user support statistics, and recommends appropriate measures.
Installs, tests, and maintains network hardware and software.
Prepares and analyzes statistics on network utilization and availability.
Prepares training courses and provides user support and training in the use of available hardware, software, and utilities.
Performs tuning and capacity planning activities to enhance the performance of the network resources.
Assesses existing network, software, and current solutions and makes recommendations based on product specifications and best cybersecurity practices.
Configures equipment and software to meet business needs, trains others on the solution, and documents the solution for ongoing support.
Functions as part of a team on larger projects, or individually provides the services on support visits or smaller projects.
Provides technical support and assists with the design of Infrastructure solutions.
Requires experience in the technical services and support fields as well as experience in network administration (DHCP, DNS, routers, firewall, etc.)
Responds to Tier 1 and 2 network and software support requests.
Communicates effectively with teammates and customers of varying levels of technical expertise.
Responds to all break/fix requests associated with network resources.
Designs extensions of and connections to the campus network.
Assists with configuration and deployment of new/replacement network hardware and communications infrastructure.
Maintains up-to-date project and architecture documentation.
Maintains up-to-date inventory and maintenance records.
Monitors network resources for faults and traffic anomalies.
Resolves connection issues between users and resources.
Maintains detailed change history of network changes.
Supports ITS Field Maintenance with communications implementation and troubleshooting.
Supports team efforts to improve cybersecurity controls and defenses.
Supports team efforts for threat hunting and mitigation
Manages time and resource constraints.
Required Skills:
10 Years - General Information Technology
5 Years - Cisco Routing and Switching
5 Years - VLAN Management
2 Years - Network Design
5 Years - Subnetting
3 Years - Routing Protocols (BGP, OSPF, etc).
Desired Skills:
2 Years - Network Security
2 Years - DNS/DHCP
2 Years - Network Monitoring
2 Years - Network Cable Management
2 Years - Cisco FMC/Firepower
3 Years - Solutions Design Build
2 Years - Integration Troubleshooting
2 Years - Cybersecurity
2 Years - Software Integrations
This opportunity is available on a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.
Cybersecurity Engineer
Location:Richmond, Virginia
Type:Contract
Job#12421
DataStaff, Inc. is seeking a Cybersecurity Engineer for a long-term contract opportunity with one of our direct clients in Richmond, VA.
*This position is onsite
Job Description: The Cybersecurity Engineer develops and implements advanced cyber defense solutions for the agency, safeguards the infrastructure, and assures that the system is built to specification and is deployed successfully.
We are seeking a highly analytical and technically proficient Cybersecurity Engineer supporting Splunk SIEM. You will play a critical role in defending our organization against cyber threats by leveraging Splunk Enterprise Security to monitor, detect, analyze, and respond to security events. The ideal candidate has strong expertise in log analysis, threat hunting, and writing Splunk queries to identify and contain malicious activity.
Responsibilities:
Threat Detection & Monitoring: Continuously monitor network traffic, endpoint logs, and cloud security events for anomalous behavior and potential security incidents.
Splunk Management: Create, maintain, and tune Splunk correlation searches, alerts, and dashboards to minimize false positives and improve detection capabilities.
Incident Response: Investigate potential security incidents, follow forensic evidence, and collaborate with IT and network teams to remediate threats.
Use Case Development: Develop and refine detection and response playbooks based on threat intelligence and frameworks like MITRE ATT&CK.
Log Integration: Work with infrastructure teams to onboard new data sources, ensuring log integrity, parsing, and normalization across the SIEM platform.
Compliance & Reporting: Support audit readiness by collecting SIEM control evidence and generating compliance reports aligned with internal policies and standards
Required Skills:
8 Years - Hands-on experience in cybersecurity, specifically operating, building, and investigating threats within a SIEM or Splunk.
8 Years - Excellent critical thinking, problem-solving, and communication skills. Ability to operate calmly under pressure and manage multiple security tickets.
8 Years - Proficiency in writing SPL (Splunk Processing Language).
8 Years - Strong understanding of networking, firewalls, EDR, and cloud platforms (AWS, Azure, or GCP).
8 Years - Knowledge of security frameworks (e.g., MITRE ATT&CK) and security compliance standards (e.g., NIST, HIPAA, or SOC 2).
Bachelor’s degree in Computer Science, Cybersecurity, Information Technology, or a related field.
Desired Skill:
8 Years - Relevant certifications such as Splunk Core Certified User, Splunk Core Certified Advanced Power User, are highly preferred.
This opportunity is available on a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.
Senior Network Security Engineer
Location:Mechanicsville, Virginia
Remote:Hybrid
Type:Contract
Job#12420
DataStaff, Inc. is seeking a Senior Network Security Engineer for a long-term contract opportunity with one of our direct clients in the Richmond, VA area.
*This position is hybrid Job Description: Our client is seeking an experienced Sr Network Security Engineer (Sr NSE) to implement and support the agency’s IT network, cloud, and computing infrastructure. The Sr NSE performs day-to-day activities related to securing, documenting, performing research, analysis, design, and implementation of client’s network and computing related infrastructure. The Sr NSE will support a hybrid enterprise environment consisting of approximately 300 statewide locations, Palo Alto firewalls, Azure networking, ExpressRoute connectivity, WAF technologies, Splunk SIEM, SD-WAN, and mission-critical public-facing applications. The role partners closely with Infrastructure, Cloud Engineering, and the Information Security Office to maintain the confidentiality, integrity, and availability of client’s network infrastructure. Key Responsibilities:
Ensures network security architecture aligns with operational security standards prior to and after deployment.
Lead investigation and containment of network security incidents.
Review firewall rule requests and ensure compliance with security standards.
Design and maintain secure hybrid network architecture across on-premises and Azure environments.
Monitor security events using SIEM technologies and coordinate incident response activities.
Perform network security assessments and recommend remediation strategies.
Develop and maintain network security standards, diagrams, and operational documentation.
Support penetration testing and remediation efforts.
Participate in on-call support during critical security incidents.
Responsible for conducting proactive threat hunting and anomaly detection.
Validates WAF and firewall placement and integration exposure/connectivity. Also leads implementation, review, and management of agency WAF(s).
Identifies and diagnoses system problems and threats by using system logs, line monitors, SIEM, diagnostic software, and test equipment.
Identifies, prioritizes, and remediates network security vulnerabilities.
Must have the ability to provide documentation, network architecture topology diagrams, IP schemes, firewall rules, and access controls when required.
Must have the ability to work independently on assigned projects.
Required Skills:
8 Years - Enterprise Networking
5 Years - Enterprise Security
3 Years - Azure Networking
3 Years - WAF/NGFW
Candidate must have experience in the following areas: Incident response, Security investigations, Log analysis, Threat intelligence, Security monitor
Candidate must have experience with the SIEM products (e.g. Splunk, Microsoft Sentinel).
Candidate must have experience in vulnerability management and remediation tracking as well as vulnerability scanning tools (e.g. Nessus, Tenable)
Candidate must have experience in the following areas: Active Directory, MFA, Conditional Access, Certificates.
Candidate must have experience with; SEC530, CIS Benchmarks, NIST CSF, NIST 800-53, Zero Trust principles.
Candidate must have experience with the following: Cisco ISE, NAC, 802.1X, RADIUS, TACACS.
Candidate must have experience with the following products: Palo Alto, F5 Distributed Cloud, Azure WAF, Cisco VPN, Global Protect, F5 BIG-IP.
Candidate must have experience working in highly regulated environments and leading technical troubleshooting during outages
Candidate must have ability to communicate technical issues to technical and executive audiences and an ability to mentor junior engineers
Candidate should have achieved or ability to achieve the following certifications: Azure Security Engineer (AZ-500), Azure Network Engineer (AZ-700)
Desired Skill:
3 Years - Supporting environments with 300+ Network Devices
This opportunity is available on a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.
Senior Service Support Analyst
Location:Raleigh, North Carolina
Type:Contract
Job#12417
DataStaff, Inc. is seeking a Senior Service Support Analyst for a long-term contract opportunity with one of our direct clients in Raleigh, NC
*This position is onsite
Our client is seeking an analyst with basic technical knowledge of IT systems and the ability to create programs and procedures that are aligned with the Facilities Access Control System (FACS) project.
Responsibilities:
Support duties consistent with documenting and coordinating activities with respect to physical security operations, operating and familiarity with the Genetec software and all system components deployed (FACS) for Physical Security.
Develop, manage, track, and maintain the preliminary and updated Physical Security Site Survey Diagrams.
Collaborate with Vendor to ensure final drafts of the Site Survey diagrams are representative of the equipment and hardware at Site or Location and stored in the Physical Security document repository, including when modifications occur.
Manage and track the progression of future scheduled sites along with the Physical Security Manager and the IT-EMS Application Support Team; and provide weekly updates on security assessment requests from customers for the FACS Support Team.
Maintain Physical Security standard operating procedures, policies, reports, and other documentation in collaboration with the Physical Security Administrative Assistant, Inventory Specialist, and Physical Security Manager.
Submit and monitor progression of incidents and requests for FACS services in collaboration with the FACS IT-Application Support team using ServiceNow.
Support inventory activities as needed and/or in the absence of the Physical Inventory Specialist
Work with the Vendor Technicians to test and confirm proper operation of FACS devices and equipment for service calls, track and update status of assigned tasks within ServiceNow
Confirm with the site point of contact regarding scheduled work to be performed by the Vendor, which includes preventative maintenance, repairing/replacing malfunctioning equipment, additions, modifications, and relocations.
Provide guidance, training, and support to new and existing Physical Security colleagues as needed.
Collaborate with the IT-Application Support team to maintain the Physical Security internal SharePoint site.
Generate and review various audit reports to identify risks, faults, and areas of development within the access control system.
Execute the necessary actions to resolve the identified risks, faults, and areas of development within the access control system to ensure the safety and security of facilities.
Collaborate with the Physical Security Administrative Assistant, the Physical Security Inventory Analyst, the ServiceNow team, and other supporting DIT-Transportation IT teams regarding the development and improvements of Physical Security-related program features within ServiceNow.
Participate in system upgrades to the access control system with other Physical Security and FACS IT-Application Support team
Other job duties as assigned by Physical Security Management
Required Skills:
6 Years - Ability to proactively identify and manage situations requiring complex communication for internal and/or external audiences
6 Years - Ability to recognize and fully understand the limitations of business information systems in relation to business processes
5 Years - Ability to exercise creative and critical thinking in evaluating complex situations and developing solutions
5 Years - Ability to forecast level of future agency requirements
6 Years - Ability to make recommendations on issues that affect the direction of business
6 Years - Ability to identify and address the root cause of the issues
5 Years - Ability to set short and long-term goals
6 Years - Ability to interact and communicate with all levels of management and personnel
6 Years - Self-motivated with a can-do attitude
6 Years - Working knowledge of office applications (i.e., MS Excel, MS Word, MS Outlook, Visio, and PowerPoint) and standard office equipment
5 Years - Experience with Adobe Acrobat
6 Years - Working knowledge and experience with the ServiceNow applications
5 Years - Excellent writing skills, knowledge, and ability to write policies and procedures
5 Years - Ability to create step-by-step process flow charts
Desired Skills:
6 Years - Preferred Associate’s degree in business or information technology from an appropriately accredited institution with 6 years of experience
4 Years - Bachelor’s degree from an appropriately accredited institution in business, information technology or a discipline related to this position
This opportunity is available as a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.