DHB - Training and Support Specialist
DataStaff, Inc is in immediate need of a Training and Support Specialist for a long-term contract opportunity for one of our direct clients in Raleigh, NC.
*This is a hybrid work model- the candidate will need to be onsite 8 days per month
Responsibilities:
- Create in-person and online training content to support organizational initiatives and business units.
- Ability to draft articles to support employee learning, tips, and educational resources for employees, such as job aids
- Facilitate and support live virtual meetings and events.
- This position works with: Associate Director of Organizational Development, Training and Support Specialist, Learning and Development Consultant, Organizational Development Consultant and an Administrative Support Specialist.
Knowledge and Skills:
- Good writing skills needed
- Good research skills
- Strong presentation, communication, and collaboration skills.
- Must be professional
- Developing HR curriculums or training in partnership with subject matter experts is preferred
- Creating training videos and microlearning, a plus
- Use of voiceover tools a plus
- Interest in continually learning new software and keeping the team updated on changes to software, is desired.
Required Skills:
- 3 Years - Experience in curriculum design and developing training materials for adult learners
- 3 Years - Strong content development skills needed.
- 3 Years - Instructional design and technical knowledge needed
- Adobe Articulate 360
- 3 Years - This position will support live virtual meetings and events. Strong presentation, communication, and collaboration skills.
- Preferred tools: Adobe Articulate & Camtasia, MS Teams, Microsoft products, Webex
Desired Skills:
- 3 Years - Understands the NC Medicaid Program that drive the efforts of the county, regional, and state staff who administer those programs.
- Experience with adult learning practices, principles and procedures in classroom and on-line presentations
This opportunity is available as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.