DataStaff, Inc. is currently seeking a Senior Business Analyst for a long-term contract opportunity with one of our direct clients in Atlanta, GA. *This position is hybrid. Local candidates only
Job Description: We are seeking an experienced Senior Business Analyst to support stabilization and troubleshooting of integrations between Workday and external benefits providers. The analyst will serve as a bridge between business stakeholders, Workday functional and technical teams, integration developers, and benefit provider teams. The primary focus is to trace issues across multiple integrations and determine whether observed behavior is caused by source data, Workday configuration, benefit or retirement plan configuration, integration logic, transaction processing, or expected system behavior. This role requires a hands-on analyst who can investigate issues across system boundaries and drive them toward resolution.
Responsibilities:
Analyze and troubleshoot Workday-to-benefits-provider integrations and the data exchanged between systems.
Trace employee lifecycle, benefits, and payroll-related transactions end-to-end, including hires, transfers, job changes, compensation changes, payroll events, terminations, and other transactions affecting benefit eligibility, enrollment, contributions, or reporting.
Investigate reported discrepancies and determine the root cause: data issue, Workday configuration, benefit plan configuration, integration logic or mapping, timing or processing issue, provider-side processing, or expected system behavior.
Review integration outputs, inbound and outbound files or messages, logs, reports, Workday transactions, and provider responses to identify where an issue originates.
Work with benefits and retirement subject matter experts to understand applicable business rules, expected results, and business impact.
Collaborate with Workday functional teams, developers, integration teams, benefit providers, vendors, and other stakeholders to validate findings and implement or recommend corrective actions.
Document root-cause analysis, findings, business rules, and recommended resolutions in a format that can be understood by both technical and business audiences.
Help distinguish true defects from situations in which systems are operating as configured but the resulting behavior, business rule, or data relationship was not previously understood.
Develop and maintain end-to-end data flow diagrams showing how key employee, payroll, retirement, and benefits transactions move through Workday integrations to external benefits providers.
Knowledge and Experience:
Strong analytical and troubleshooting skills, with the ability to follow data and transactions across multiple systems and organizations.
Experience analyzing integration data, mappings, transformation rules, logs, reports, or similar technical artifacts.
Ability to understand complex business processes and translate business questions into specific technical or functional investigations.
Strong communication skills and the ability to explain complex findings clearly to both technical and non-technical stakeholders.
Ability to work independently, organize multiple issues, identify patterns, coordinate across multiple teams, and drive problems to resolution.
Experience supporting integrations with benefits providers, retirement systems, pension administrators, insurance carriers, payroll-related vendors, or similar external partners.
Familiarity with APIs, web services, middleware, integration platforms, XML/JSON, flat-file integrations, or data transformation concepts.
Expected Deliverables
Root-cause analysis and resolution recommendations for reported integration issues.
Clear documentation of data flows, transaction behavior, system dependencies, and relevant business rules.
Issue tracking and status updates for assigned integration problems.
Validation of fixes and confirmation that corrected transactions produce the expected results across Workday and the applicable benefit provider.
Recommendations for configuration, integration, process, or data changes where appropriate.
Identification of recurring issues or patterns that may require broader configuration, integration, or process changes.
End-to-end data flow diagrams for the integrations and business transactions within scope.
Required Skills:
3 Years - Demonstrated experience as a Business Analyst supporting HCM ERP implementations, production stabilization, or complex system integrations.
3 Years - Workday experience, particularly with integrations, HCM, Benefits, Payroll, and employee lifecycle transactions.
3 Years - Experience with retirement or pension benefit administration, retirement benefit system configuration, plan eligibility rules, contribution processingor related ERP benefit configuration
3 Years - Experience supporting Workday or another large ERP platform during implementation, post-go-live stabilization, or production operations.
This position is available on a corp to corp basis or as a W2 position with a competitive benefits package. DataStaff offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.
Senior Business Analyst/Tester
Location:Raleigh, North Carolina
Remote:Hybrid
Type:Contract
Job#11856
DataStaff is seeking a Senior Business Analyst/Tester for a long-term contract opportunity with one of our direct clients located in Raleigh, NC.
*This position is hybrid
Job Description: This hybrid role combines business analysis with software quality assurance testing responsibilities. This senior BA / Tester role will work with the business and other stakeholders to support the business process analysis. This role will work with multiple internal and external stakeholders to capture requirements, business process workflows and develop other BA artifacts using tools and templates. This role will also perform QA and Testing work and ensure our applications run smooth
Responsibilities:
Develop a strong understanding of the functions, uses and requirements for the system
Gather, analyze, and document business requirements from stakeholders.
Identifying and documenting current and future state process workflows
Developing documents such as: Business objects inventory list Reports, email notifications and Forms List, Email Notifications/Letters Inventory List, User Stories, Permission Matrix, Wireframes
Additional development of documents may include but is not limited to entity relationship diagrams, data dictionaries, system context diagrams
Preparing and maintaining project documentation and artifacts including analysis, reports and user documentation
Help business develop use cases
Translate business needs into functional specifications and user stories.
Collaborate with development teams to ensure requirements are understood and implemented correctly
Supporting required system go-live activities
Software Testing Duties:
Documenting gap analysis
Execute manual and automated test cases to validate software functionality, performance, and security.
Perform data migration testing to ensure accurate transfer of data between systems.
Conduct back-end testing, including validation of APIs, server-side logic, and integration points.
Write and execute database queries (SQL) to verify data integrity and consistency.
Identify, document, and track software defects using issue tracking tools (e.g., Jira, QC, ADO).
Collaborate with developers and product teams to resolve bugs and improve application quality.
Perform regression, integration, and user acceptance testing (UAT).
Create and maintain test plans, test scripts, and testing documentation.
Ensure compliance with QA standards and best practices.
Strong English comprehension and communication skills (spoken and written) for clear documentation and effective user support.
Ability to work autonomously and be a "self-starter"
Experience working in a fast-paced Agile Testing environment
Knowledge, Skills and Abilities:
Demonstrated experience participating in the documentation of functional requirements and technical specifications for existing and new applications
Strong writing and communication skills
Collaboration and relationship-building with their team members and clients
Results-oriented individual with a very strong work ethic and must be able to demonstrate excellent negotiation, communication and problem-solving skills
Ability to work with customers as a member of cross-divisional work groups and maintain positive and productive relationships with customers, peers, and superiors
Ability to act independently with sound business judgment and thrive in environment with diverse communication styles
Ability to prepare and present oral and written documents clearly and concisely
Ability to manage complex assignments with multiple work streams and aggressive (and sometimes competing) timelines
Understanding of Software Development Lifecycle (SDLC) concepts and process
Knowledge of and experience with IT Service Management best practices and principles
Extensive understanding of SharePoint end user experience, sites, libraries, lists and groups
Public Health or other health systems experience is desired
Required Skills:
7 Years - Extensive knowledge of business system analysis techniques and testing methodologies
7 Years - Demonstrated experience in gathering business requirements and development of business rules and process flow.
7 Years - Proven experience with business process design, definition and/or re-design.
7 Years - Experience with Business Analysis methodologies and problem solving
7 Years - Ability to utilize Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) Microsoft Project
Excellent communication skills (both verbal and written)
3 Years - Proficiency in writing SQL queries and understanding relational databases
Demonstrable analytical skills and an attention to detail.
Excellent creative thinking and problem solving skills Proactive, quality oriented, with demonstrated leadership and team building skills.
5 Years - Knowledge Creating Context Diagram and Functional decomposition
3 Years - Experience with manual and automated testing, data migration testing, back-end testing, validation of APIs, server-side logic, integration points
Desired Skills:
Experience working for State government
3 Years - Healthcare related experience
3 Years - Experience with DPH public health lab system and programs
3 Years - Familiarity with agile methodology, tools and frameworks, i.e. scrum, kanban
3 Years - Identify, document, and track software defects using issue tracking tools (e.g., Jira, QC, ADO).
3 Years - Experience with automated testing tools like UFT, Tosca, NeoLoad, Selenium.
This opportunity is available on a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.