Bilingual Case Managers
DataStaff is in immediate need of multiple Bilingual Case Managers for one of our direct clients in the Los Angeles, CA area for a contract-to-hire opportunity.
Bilingual in Spanish or Armenian required.
NOTE: This is 100% onsite position in Burbank but candidates must have their own laptop/PC during the 2 week training period, as training is remote.
It requires you to have a professional, quiet workspace, free from distractions with high-speed hard-wired ethernet internet capability and a reliable PC/Laptop with Windows 10.
Responsibilities:
- Provide case management services to a caseload of assigned program participants experiencing severe barriers to employment.
- Develop and use expertise to address special issues affecting participants who are on long-term Cash Assistance; have a history of sanction or program non-compliance; or ex-offender status.
- Consider barriers to employment in making program placement decisions.
- Provide job readiness screening and assessment.
- Assess participants need for Back to Work services and assist participants to develop Employment Plan.
- Refer applicants and participants to appropriate program components.
- Coordinate all project services provided to a participant.
- Refer program participants to community resources, including long-term and emergency childcare services; and provides follow up as to the effective provision of service.
- Provide employment counseling and job leads to participants to ensure job placement and retention.
- Provide support to ensure stability in employment and coordinates ongoing retention activities for employed participants if necessary.
- Initiate non-compliance procedures and follows up on process for participants who fail to meet program requirements.
- Participate regularly in work groups and committees aimed at evaluating customer needs, improving services, and implementing new service strategies.
- Perform other duties as may be assigned by management.
Required Skills:
- Bachelor’s degree required OR HS Diploma/GED and two years of employment in caseload, employment counseling or customer service experience.
- Comprehensive knowledge of and established relationships with the local employment market and labor market needs.
- Ability to develop, evaluate, and implement a case management plan meeting all milestones.
- Ability to work with customers in a caring and respectful manner and with due understanding of and consideration for their unique circumstances.
- Excellent organizational, written, and verbal communication skills.
- Ability to perform comfortably in a fast-paced, deadline-oriented work environment.
- Ability to work as a team member, as well as independently.
- Experience in marketing employers and working with business professional community.
- Bilingual in Armenian or Spanish required.
The pay rate is $20/hr.
This position is available as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.