DataStaff, Inc is currently seeking a Desktop Support Specialist for a long-term contract opportunity for one of our direct clients in Richmond, VA
*This position will be onsite
Responsibilities:
Aid in a Windows 11 Upgrade Project to migrate from Microsoft Windows 10 and Office 365 (32-bit) to Windows 11 and Office 365 (64-bit).
Upgrade and reimage workstations to Windows 11 in addition to installing and configuring Office 365 and other related software.
Serve as a point of contact for tracking and reporting deployment status and troubleshooting any upgrade issues.
Exhibit excellent communication and exceptional customer service skills by working directly with end users in addition to collaborating with other technical and project teams.
Required Skills:
4 Years - Working knowledge of and experience with Windows 10 and Windows 11 operating systems
4 Years - Recent experience in a full-time Help Desk/Technical Support position
4 Years - Experience and proficiency using an Endpoint Management System
4 Years - Experience and proficiency using a Workstation Imaging Solution
4 Years - Experience and proficiency using a Service Management Ticketing System
4 Years - Experience and proficiency with Microsoft Office 365 applications
4 Years - Proven analytical and problem-solving abilities
4 Years - Excellent verbal and written communication skills
4 Years - Ability to work independently with minimal direction and as a team
4 Years - Ability to work effectively with end users, technical staff, and senior staff – providing exception customer service
Desired Skills:
4 Years - Experience with PowerShell scripting and/or SQL reporting
4 Years - Experience with Symantec’s Altiris and/or Microsoft InTune
4 Years - Experience with Ivanti Service Desk
4 Years - Experience with Microsoft Deployment Toolkit
4 Years - Experience with Active Directory
This opportunity is available as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.
Senior Software Engineer
Location:Raleigh, NC
Type:Contract
Job#10988
DataStaff, Inc. is currently seeking a Senior Software Engineer for a contract opportunity with one of our direct clients in Raleigh, NC.
*This is an onsite position
Responsibilities:
Design and implement user interfaces using Qt (C++) and QML
Collaborate with designers to translate UI/UX wireframes and FIGMA files into functional applications that run in Windows
Participate in code reviews and contribute to continuous improvement.
Perform software testing against the requirements
Perform software unit testing (Develop unit test automation)
Perform other duties as assigned based on the business needs
Skills:
Proven experience in software development using Qt (C++) and QML.
Strong understanding of object-oriented programming (E.g., C++).
Experience with version control systems (e.g., Git).
Good problem-solving skills and attention to detail.
This opportunity is available as a W2 position with a competitive benefits package.
IT Project Manager
Location:Richmond, Virginia
Type:Contract
Job#10987
DataStaff, Inc. is in need of an IT Project Manager for a long-term contract opportunity with one of our direct clients in Richmond, VA. *This role is hybrid, 4 days per week are onsite
Our client is seeking an IT project manager to manage the planning, implementation, and close out of various cybersecurity projects aimed at improving local government cybersecurity practices.
Responsibilities:
Managing the planning, implementation, and close out of various cybersecurity projects aimed at improving local government cybersecurity practices.
Managing medium complexity cybersecurity projects throughout the project lifecycle, ensuring on time and on budget delivery
Manage day-to-day project activities, including task assignments, progress tracking, budget tracking and issue resolution
Monitor project progress, anticipate and identify potential risks or delays; assist in implementing mitigation strategies as needed
Coordinate with cross-functional teams and stakeholders across state and local government and third-party suppliers to ensure project alignment and successful delivery
Developing, organizing and maintaining project documentation, including documentation required for federal grant compliance
Other SLCGP (State and Locality Cybersecurity Grant Program) related tasks as assigned
Required Skills:
5 Years - Strong organization skills including attention to detail, multitasking
5 Years - Strong working knowledge of Microsoft Office tools
Active PMP certification required from PMI (pls upload in Vector to be considered)
Desired Skills:
10 Years - Experience leading cybersecurity projects
Experience with state and/or federal government IT procurement requirements and procurement laws and processes as it relates to managing projects
3 Years - Experience with managing grant funded projects (federal, state or not-for-profit)
5 Years - Proven working experience in project management
5 Years - Strong written and verbal communication skills
Experience with utilizing PlanView AgilePlace
This opportunity is available on a corp to corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental and vision coverage options as well as paid vacation, sick and holiday leave. As many of our opportunities are long-term, we also have a 401K program available for employees after 6 months.
Business Analyst
Location:Richmond, Virginia
Remote:Remote
Type:Contract
Job#10986
DataStaff, Inc. is seeking Business Analyst for a long-term contract opportunity with one of our direct clients in Richmond, VA.
*This position is remote
Our client is seeking a Business Analyst who is proficient in gathering and documenting business requirements for complex data solutions. Experience with data analytics, reporting, data engineering, or enterprise application implementation. Able to deliver written project deliverables and communicate to stakeholders at all levels.
Required Skills:
5 Years - Focused experience on data analytics, reporting, data engineering, or enterprise application implementation.
5 Years - Proven working experience as a business systems analyst for medium to large projects
5 Years - Ability to communicate and collaborate with agile delivery teams and other technical staff, business partners and vendors.
5 Years - Able to lead requirements-gathering sessions, including workshops, interviews, and document analysis, to capture detailed business needs
5 Years - Able to accurately translate system and business requirements into epics, features and stories.
5 Years - Strong understanding of data modeling, data mapping and data integration techniques.
5 Years - Able to write UAT test scripts and proficient in UAT testing.
5 Years - Able to identify and document project risks and actions to mitigate risks.
5 Years - Able to track requirements throughout the SDLC lifecycle
5 Years - Strong working knowledge of Microsoft Office 365 Suite, VISIO, Draw.io, ADO, JIRA and Confluence
5 Years - Ability to meet deadlines with minimal direct supervision
5 Years - Excellent client-facing and internal communication skills
5 Years - Excellent written and verbal communication skills
5 Years - Solid organizational skills including attention to detail and multitasking skills
Desired Skills:
5 Years - Past experience contributing to data modernization initiatives in Azure is preferred
5 Years - Familiarity with Microsoft data engineering tools (e.g., SSIS, Azure Data Factory, Databricks) is strongly preferred
5 Years - Experience using data visualization tools like Power BI is a preferred
4 Years - Election experience strongly preferred (4+ years)
This opportunity is available on a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.
Database Analyst
Location:Raleigh, North Carolina
Type:Contract
Job#10985
DataStaff, Inc is seeking aDatabase Analyst for a long-term contract opportunity with one of our direct clients located in Raleigh, NC.
*This position is onsite
Responsibilities:
Play a key role in supporting audit activities by collecting, processing, and analyzing data from various state agencies.
Works closely with auditors, investigators, and state agencies to provide actionable insights that drive decision-making.
Collect, clean, and analyze large datasets from various state government agencies.
Identify trends, anomalies, and patterns in financial and operational data.
Develop data models, dashboards, and visualizations to support audit findings and reports.
Collaborate with audit teams to provide data-driven insights
Assist in the automation of data analysis and reporting processes.
Ensure data integrity, security, and compliance with state and federal regulations.
Present findings and recommendations to internal and external stakeholders.
Contribute to the development of predictive models and risk assessments to detect fraud, waste, and inefficiencies in government programs
Knowledge and Experience:
Strong problem-solving skills and the ability to communicate complex data insights clearly.
Ability to work both independently and collaboratively in a fast-paced environment.
Excellent attention to detail, organizational skills, and the ability to meet deadlines.
Possess strong analytical skills, attention to detail, and experience with analytics tools and common coding languages.
Required Skills:
3 Years - Experience in data analysis, preferably in government, auditing, or financial sectors.
3 Years - Proficiency in SQL, Python, R, or other programming languages for data analysis
3 Years - Experience with data visualization tools such as Tableau, Power BI, or similar
Bachelor’s degree in Data Science, Statistics, Computer Science, Finance, Business Analytics, or a related field. A Master’s degree is a plus
Desired Skills:
3 Years - Knowledge of auditing principles, governmental accounting, or financial regulations.
3 Years - Familiarity with machine learning, data mining or predictive analytics.
This opportunity is available on a corp to corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.
Business System Analyst
Location:Richmond, Virginia
Type:Contract
Job#10983
DataStaff is in need of a Business Systems Analyst for one of our direct clients in the Richmond, VA area for a long-term contract opportunity.
*This position is hybrid, 2-3 days per week will be onsite
Responsibilities:
Work as a key member of Design and Investment planning Team for IT projects.
Support teams working in Agile (Sprint) as well as traditional Waterfall methodologies for Software Development Lifecycle (SDLC).
Analyzing problems; documenting business processes; developing requirements, user stories and acceptance criteria; and managing requirements traceability and testing.
Handle multiple projects, and remain flexible and productive, despite changing priorities and processes.
Ongoing improvement and efficiency are a part of our culture and each team member is expected to proactively contribute to process improvements.
Expected to handle small-scale projects or workstreams as a project coordinator.
Work with the Project team members and business stakeholders to understand business processes and pain points.
Develop expertise in the customers’ business applications
Conduct Root Cause Analysis to identify system gaps and deficiencies that require a business, technical or blended approach for resolution
Diagram current processes and proposed modifications using process flows, context diagrams and data flow diagrams
Discover and document requirements and user stories with a focus on improving both business and technical processing.
Translate business needs into detailed user stories, use cases, process flows, and other artifacts.
Decompose requirements into Epics and Features and create clear and concise user stories that are easy to understand and implement by technical staff
Strong Sense of ownership and accountability
Utilize progressive elaboration; map stories to technical design specifications to be used by internal staff to develop the system modifications
Identify and group related user stories into Themes, document the dependencies and associated business processes
Ability to manage competing priorities and meet deadlines.
Assist Product Owner in maintaining the product backlog
Create conceptual prototypes and mock-ups
Create wireframes and prototypes.
Propose alternative solutions that balance cost and benefit and adequately test a solution’s feasibility for business and technical compatibility.
Collaborate with staff, vendors, consultants, and contractors as they are engaged on tasks to formulate, detail and test potential and implemented solutions.
Perform Quality Analyst functions such as defining test objectives, test plans and test cases, and executing test cases (including regression testing)
Coordinate and Facilitate User Acceptance Testing with Business and ensure Project Managers/Scrum Masters are informed of the progress
Assist in validating system changes align with business requirements.
Schedule, facilitate, and document meetings with cross-functional teams.
Prepare agendas, capture key decisions and action items, and distribute meeting notes.
Serve as the liaison between business users, project managers, developers, and other stakeholders.
Provide regular updates on progress, risks, and issues.
Knowledge and Experience:
The candidate must have a minimum of 10 years of experience delivering business and systems analysis artifacts.
Experience organizing and maintaining Product and Sprint backlogs
Experience translating client and product strategy requirements into application requirements and user stories
Proficient with defining acceptance criteria and managing acceptance process with development
Experience with large, multi-module systems
Experience with Application Lifecycle management (ALM)
The candidate must have exceptional written and oral communications skills and have the proven ability to work well with a diverse set of peers and customers
Experience in managing projects or workstreams independently.
Microsoft Office Suite (Word, Excel, Access, Outlook, PowerPoint)
MS Visio
Microsoft Project
Power BI / Tableau
Oracle SQL/ SQL Server
Experience using Team Foundation Server for agile software development and work item tracking.
Ability to create low and high-fidelity wireframes to visually represent user flows and functionality
Experience running sprints & ceremonies.
Ability to manage small-scale projects or workstreams independently.
Experience using tools such as MS Project, JIRA, Confluence or equivalent.
Required Skills:
10 Years - Extensive experience extracting requirements using interviews, document analysis, requirements workshops, use cases
5 Years - Agile Business Analyst, strong understanding of scrum concepts and methodology
10 Years - Experience translating business and product requirements into application requirements and user stories
10 Years - Strong capability in documenting and maintain acceptance standards to guide testing and ensure deliverable quality
10 Years - Exceptional written and oral communications skills and have the proven ability to work well with a diverse set of peers and users
5 Years - Experience creating wire frames and prototypes (using Balsamiq or Figma)
10 Years - Expertise with Microsoft office products – Visio, word, Excel, PowerPoint, Project Server
5 Years - Strong experience in writing complex SQL queries for data extraction, transformation and reporting
5 Years - Experience building interactive dashboards and reports using Power BI Desktop.
5 Years - Experience in managing projects & Sprints as a Project Coordinator
Desired Skills:
5 Years - Certified Business Analysis Professional (CBAP)
5 Years - Certified Scrum Master
5 Years - Lean Six Sigma (Green Belt or above)
This opportunity is available on a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.
Brand Marketing Team Coordinator
Location:Raleigh, NC
Type:Contract
Job#10982
DataStaff, Inc. is currently seeking a Brand Marketing Team Coordinator for a contract opportunity with one of our direct clients in Raleigh, NC.
*This is a hybrid position - must be able to come into the office a minimum of 3 days a week
Overview: This role will support Neocutis' brand strategy to increase the effectiveness of the sales channels and direct-to-consumer initiatives, inclusive of social media marketing, e-commerce management, and sales tool development. This person will be responsible for delivering materials and content that are in line with Neocutis' core messaging and strategy to effectively increase engagement with prospective users. You will also support inventory management, internal review processes, agency partnerships, and deliver updates cross-functionally to stakeholders.
Responsibilities: The development and execution of marketing materials and brand content
Support and manage development of marketing campaign materials, inclusive of copy and design, with relevant cross-functional stakeholders, ie, websites, print pieces, social media, and digital materials
Work with Veeva Vault coordinator to ensure Promotional Review Committee oversight; and oversee production process as well as rollout to stakeholders.
Launch finished materials for stakeholder usage, inclusive of uploading to various online portals, field communications, and sharing documents with other internal teams for consistent use.
Track and share monthly reporting of material usage, campaign performance, and management of inventory.
Support Associate Director of Brand Marketing with strategic initiatives, inclusive of development, project plan management, and launch activities
Active communication with the Associate Director of Brand Marketing, inclusive of problem/solution management, project development updates, and regular 1:1s
Manage and engage with key internal stakeholders
Support and manage all communication with agency partners and relevant cross-functional stakeholders, such as the creative agency, medical affairs, and legal
Manage development and launch timeline/deadlines, actively communicate with relevant stakeholders on progress and completion
Support the Neocutis Brand team as needed, inclusive of contract submissions, invoice routing, and travel arrangements
Support Brand Marketing team as needed, inclusive of scheduling meetings, agenda management, note taking, and communication with stakeholders
Craft and deliver field communications as needed, collaborating with the sales/marketing communication team
Partner with agencies to deliver best-in-class services/support to the greater Marketing team.
Assess research analytics and industry reporting
Assess consumer and provider trends, competition, and opportunities/risks; draft plans to address them effectively.
Develop briefing materials that identify strategic objectives and KPIs and articulate desired outcomes for the direct-to-consumer audience.
Other duties as assigned and functional skills related to the role:
Provide systematic and dependable follow-up, as well as a high level of organization and preparedness.
Ability to work collaboratively in a team environment with a spirit of cooperation and as a relationship builder.
Display excellent communication skills, including informative progress updates, project briefing documents, and engaging presentations.
Displays engaging interpersonal skills, including the ability to think and act strategically, provide sound judgment, and a positive and energetic attitude.
Skills:
Bachelor's Degree is required
1 to 2 Years – Experience in marketing, agency, or project management
1 to 2 Years – Experience in pharmaceutical, medical device, or skincare/beauty industry is a plus.
This opportunity is available as a W2 position with a competitive benefits package.
System Administrator
Location:Glen Allren, Virginia
Type:Contract
Job#10979
DataStaff, Inc is in need of a System Administrator for a long-term contract opportunity for one of our direct clients in the Richmond, VA area.
*This position is hybrid
Responsibilities:
Oversee and control Systems and programs in alignment with the strategic goals of the agency to monitor, provide corrective measures for errors and produce strategies for new requirements.
Designs, writes, tests, debugs / troubleshoots, and maintains processes required for the successful communication of files with both internal and external trading partners.
Management and maintenance of the Operations Documents and Runbooks/Playbooks
Preparation of system documentation and configuring file transfer solutions to deliver quality, cost effective and timely deliverables according to the departments lifecycle development approach (SDLC).
Clarifying requests for enhancements or systems changes with Application Development, Security Operations (SECOPS), System and Business Analysts.
Analyzing user requirements, documents and requests to develop effective automated solutions.
Maintaining production transfer solutions, system configurations, unit test plans, and other supporting technical documentation.
Following coding and documentation standards through a review process.
Support other operational duties as assigned.
Proficient knowledge of multiple platforms and file transfer processes with the ability to develop solutions based on business requirements.
Serve as the highest-level technical experts.
Uses advanced enterprise operations systems and coordinates with teams of IT specialists, analysts, administrators, and developers to operate and maintain a large IT enterprise that supports over 10,000 social services staff
Responsible for four fundamental areas across multiple platforms: Managed File Transfers:
The administrator will work as a team to develop new transfer jobs to meet business needs, security requirements and operation standards.
This will require knowledge of secure transfer protocols, LINUX file / folder permission and a comprehensive understanding of the Software Development Life Cycle (SDLC). This includes, but is not limited to, Cloud, SAAS, and Low-Code application platforms, and also includes development of the GoAnywhere Product.
Batch Management:
Provide support services for the production scheduling system and batch execution, currently using BMS Control-M.
Monitoring:
Use an integrated, advanced suite of software tools and IT Infrastructure Library (ITIL) best practices to monitor, detect, alert, control, and respond to outages related to LINUX / Windows server, network glitches, job failures and software issues.
Service Desk Support:
Provides expert support to customers and other staff for the systems they monitor.
This includes the ability to research failures, provide next steps for resolution to users, take actions to resolve issues, and evaluate actions needed to prevent recurring problems.
Required Skills:
5 Years - GoAnywhere - MFT
5 Years - GoAnywhere - Development
5 Years - Batch Management
5 Years - CMDB Experience
Desired Skills:
3 Years - ITIL v4 Foundations
This opportunity is available on a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.
Desktop Support Specialist
Location:Sanford, North Carolina
Type:Contract
Job#10978
DataStaff, Inc is in need of a Desktop Support Specialist for a long-term contract opportunity with one of our direct clients located in Sanford, NC.
*This position is onsite. Local travel required.
Our client is seeking an Expert Specialist resource for an engagement to work with the Client Services Team. Client Services uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact.
Responsibilities
Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success.
Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems.
Communicates status of progress to the customer.
Provides updates on work progress to Customer Support Specialists and the Service Desk using call tracking system.
Has significant technical knowledge and serves as a resource for other technicians to help solve complex problems.
Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications.
Installs and images new computers and loads appropriate software for customers.
Deploys new business applications as needed.
Installs local and network printers and other peripherals and configuration of same.
Responsible for user data and migration of profiles as computers are replaced.
Stays abreast of current technology in a changing environment.
Identifies emerging trends and issues, researches and makes suggestions for technical solutions to solve current and future problems.
Uses extensive knowledge to develop and/or implement information technology solutions to enhance organizational success.
Works with Data Center Operations with user file server data storage, network reservations, data restores, various account creations and modifications (AD, email, NCID, CITRIX, etc.).
Works with application development teams to identify application issues at the customer level and provide technical detail in order for development teams to accurately identify problems within applications.
Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions.
Project Management -
Ability to lead projects that require directing the work of others and with some latitude on actions or decisions.
Leads team efforts and assesses and integrates the skills and strengths of individuals for project and organizational success.
Provides status on project work to management.
Develop and maintain appropriate documentation for all responsible areas
Creating and maintaining all documentation of process and procedures for all areas this position is responsible for.
This documentation is to be used by team members for operational standards of daily work.
This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external).
All documentation should be reviewed annually.
System Security -
It is the responsibility of all Technical Services Staff to be aware of ITS security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved.
Implementing requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards.
Required Skills:
7 Years - Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications.
7 Years - Installing and imaging new computers and loading of appropriate software for customers.
7 Years - Installing local and network printers and other peripherals and configuration of same.
7 Years - Migrating data and user profiles.
7 Years - Documenting process and procedures related to technical field support activities.
7 Years - Demonstrates knowledge and a working experience with ServiceNow call tracking system.
Comfortable with traveling for the role.
This opportunity is available on a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.
EHR Helpdesk Manager
Location:Durham, North Carolina
Type:Contract
Job#10973
DataStaff, Inc. is currently seeking a EHR Helpdesk Manager for a long-term contract opportunity with one of our direct clients in Raleigh, NC.
*This position is hybrid
Responsibilities:
Leads and oversees all aspects of the centralized IT Helpdesk supporting 13 state-operated behavioral healthcare facilities.
Managing day-to-day helpdesk operations, ensuring high-quality customer service, coordinating incident and service request response, and leading a team of analysts/support specialist and 3 shift leads.
Plays a key leadership role in the support of clinical applications, including Epic EHR, and infrastructure systems that are critical to patient care and administrative operations.
Works closely with infrastructure, application support, security, and leadership teams to drive operational excellence and end-user satisfaction.
Lead, manage, and develop a team of helpdesk professionals providing technical support across all facilities.
Oversee ticket management systems (e.g., ServiceNow), monitoring queue performance, SLA compliance, and escalation workflows.
Serve as the primary point of contact for escalated technical issues and service disruptions.
Ensure 24/7 support coverage, including scheduling shifts, on-call rotations, and coordinating emergency response efforts.
Standardize support processes and develop SOPs, documentation, and knowledge base resources.
Analyze performance metrics and trends to drive service improvement initiatives.
Collaborate with EHR and clinical informatics teams to support system rollouts, go-live events, and technical dress rehearsals.
Maintain clear communication channels with executive leadership, clinical departments, and vendor partners.
Lead the implementation of helpdesk tools, technologies, and best practices to improve efficiency and user experience.
Manage onboarding, training, and professional development for helpdesk staff.
Required Skills:
Bachelor’s degree in Information Technology, Computer Science, Healthcare IT, or related field; or an equivalent combination.
5 Years - IT support
2 Years - Supervisory or management role.
2 Years - Expert in ticketing systems (e.g., ServiceNow), Microsoft technologies, remote desktop tools, and incident management practices.
Familiarity with modules like clinical documentation, orders, results review, medication administration, and patient registration.
Knowledge of clinical processes and healthcare environments.
2 Years - Experience supporting Epic EHR and other clinical systems in a healthcare setting.
Desired Skills:
Knowledge of ITIL framework and service management best practices.
This position is available on a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental and vision coverage options as well as paid vacation, sick and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.