Project Manager

Location: Raleigh, North Carolina
Remote: Remote
Type: Contract
Job #10792

DataStaff, Inc. is seeking a Project Manager for a long-term contract opportunity with one of our direct clients in Raleigh, NC.

*This position is remote.

Responsibilities:

Work closely with the Program Manager, and members of the project team to manage administrative tasks and support key financial, project management, and related activities.
Update the project management system (Touchdown) weekly.
Tracking Contractors hours worked per week, percentage complete of key work streams, and related financial and project status information.
This assignment utilizes MS Project, SharePoint, and related MS tools.
Scheduling and coordination of working sessions, touchpoints, and related project meetings.
Taking minutes for project meetings
Supporting and facilitation of project documentation and templates
PowerPoint presentation slide support Producing and editing reports

Required Skills:

3 Years - Demonstrated experience with IT project management
3 Years - Strong communication skills
3 Years - Demonstrated Experience with Microsoft Project, Office 365 applications, including SharePoint, and MS Teams

Desired Skills:

2 Years - PMP certification preferred but not required
1 Years - Preferred: Visio
1 Years - Familiar with the financial accounts

This opportunity is available on a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental and vision coverage options as well as paid vacation, sick and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months

Windows Server Generalist

Location: Raleigh, North Carolina
Type: Contract
Job #10791

DataStaff, Inc is in need of a Windows Server Generalist for a long-term contract opportunity for one of our direct clients in the Raleigh, NC area.

*This position is remote; however, the candidate may be required to come onsite for work in the Raleigh office when onsite works is required.

Responsibilities:

Assist with management, administration, and maintenance of the Virtualized Server environment.
This position provides 24x7x365 operational support for 30,000+ Judicial and non-Judicial branch users across the state.

Windows Server Administration
- Manage operation, health, and security of a Virtual Server environment.
- Research Vulnerability Notices when received and work with affected areas for patch or workaround deployment.
- Assist with management and maintenance of physical datacenter infrastructure.
- Respond to Monitoring System Alerts.
Active Directory User Administration
- Manage Users and Groups.
- Provide Users access to requested resources.
General Administration

Perform troubleshooting, root cause analysis, and performance benchmarking.
Provide support for issues ranging from single-user issues to system-wide problems.
Assist with periodic testing of disaster preparedness for the Judicial Center Data Center.
And other assigned duties.

Security Engineer Assistance
- Team’s sole Security Engineer has several security related projects and tasks that he needs assistance with. Tasks will include but not be limited to:
- Vulnerability Research and Remediation
- Monthly patch review and deployment assistance.
- Zero-day patch review and deployment assistance (if necessary).
Access Request Assistance
- Team receives a large amount of access requests to various resources.
- This position will assist with fulfilling these requests as quickly as possible when able. If not, they will route requests to appropriate DCS engineer for fulfillment and notify them.
Other tasks assigned to assist with the management of the Windows Server Virtual Environment.

Knowledge, Skills and Abilities / Competencies

Knowledge of: windows server operating systems, physical server infrastructure, virtual servers, virtualization technologies, and infrastructure support tools.
Skills in: managing, supporting, and monitoring server hardware, operating systems, and software in a primarily Windows-based environment.
Ability to: manage and monitor windows servers in a virtualized environment; Assure existing systems are functioning properly and processing effectively according to the objectives; Troubleshoot common server issues with servers and software in a primarily Windows-based environment; Perform administration tasks in Active Directory. Assist faculty and management staff in the analysis of vulnerability alert management.

Minimum Education and Experience Requirements

Bachelor's degree in computer science or another related information technology field and four (4) years of IT related work experience; or an equivalent combination of education and experience.
3 years of directly related experience in Windows Server Management
3 years of directly related experience to Physical Server Management.
Microsoft certifications are a plus.
AWS certifications are a plus

Required Skills:

3 Years - Strong experience with Microsoft PowerShell tool scripting.
3 Years - Experience with vulnerability remediation & patch management
3 Years - Experience with Microsoft Active Directory/Group Policy Objects.
3 Years - Microsoft Endpoint Configuration Management (MECM)
3 Years - Microsoft Patching experience.
3 Years - Physical server management experience with CISCO UCS Servers
3 Years - Any Enterprise Storage platform experience… EMC a plus
3 Years - Cloud services management experience, preferably Azure and AWS.
3 Years - Knowledge of common security standards such as PCI, FERPA, and NIST
Familiarity with NC Statewide security standards.

This opportunity is available on a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental and vision coverage options as well as paid vacation, sick and holiday leave. As many of our opportunities are long-term, we also have a 401K program available for employees after 6 months.

Business Analyst

Location: Richmond, Virginia
Remote: Remote
Type: Contract
Job #10789

DataStaff, Inc. is currently seeking a Business Analyst for a long-term contract opportunity with one of our direct clients in Richmond, VA.

*This position is remote.

Responsibilities:

Plan, develop, test, and document computer programs, applying knowledge of programming techniques and computer systems.
Review, analyze, and evaluate business systems and user needs.
Assist system users with production support.
Evaluate user requests for new or modified programs.
Support a newly developed system related to grants and contract management.
Provide production support and test configuration changes.
Make administrative data entries into the system on behalf of system users.
Be part of a team responsible for supporting legacy systems in the Family Services Division.
Receive training in the system.

Required Skills:

3-5 years’ experience as a Business Analyst.
Demonstrated verbal and written communication skills.
Demonstrated experience writing and executing test cases and accurately reporting findings.
Demonstrated experience eliciting, developing, and writing user stories/requirements.

This opportunity is available on a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick and holiday leave. As many of our opportunities are long-term, we also have a 401K program available for employees after 6 months.

IT Strategist - FinOps Lead

Location: Richmond, Virginia
Type: Contract
Job #10788

DataStaff, Inc. is currently seeking an IT Strategist - FinOps Lead for a long-term contract opportunity with one of our direct clients in Richmond, VA.

*This position is primarily remote, but could be asked to attend an occasional on-site meeting

Job Description:
The primary focus of this role will be to monitor and optimize cloud usage/spend, improve cost visibility, & ensure financial alignment with business values. In this role, you will be a critical link between our Infrastructure& Operations (I&O), Project and ITD Finance, and leadership team. Your primary focus will be to monitor, manage and optime cloud usage and spend, improve cost visibility, and ensure financial alignment with our business values. This is an individual contributor role reporting to Enterprise Architecture To succeed in this role, you should have excellent time management and communication skills which are necessary to collaborate with business partners and internal teams to coordinate and track the delivery of results ahead of deadlines.

Responsibilities:
Cloud Cost Optimization.

Partner with I&O, Product and DevOps teams to monitor, analyze, and optimize cloud resource usage (e.g. Azure) by Product and Product Line Pipeline.
Identify opportunities for cost savings through right-sizing, reserved instances, and savings plans.
Establish policies for resource tagging, allocation, and spend limits to enforce cost accountability.

Financial Planning and Analysis.

Build detailed forecasts for cloud costs, incorporating growth trends, utilization metrics, and product development needs.
Collaborate with ITD Finance team align cloud spend with overall agency budgets and strategic initiatives.
Create and maintain dashboards for tracking cloud costs against forecasts and budget.

Cross-functional Collaboration.

Work closely with product, Enterprise Architecture (EA), and engineering teams to ensure efficient resource allocation and budgeting for new features.
Provide actionable recommendations to leadership on cloud spend trends, anomalies, and risks.
Lead or support initiatives to educate stakeholders onFinOps best practices.
Design &implement Cloud Product COGS calculator to guide Pricing & Packaging decisions.

Reporting and Governance.

Implement tools and frameworks to automate cloud cost reporting and alerts.
Develop KPIs and benchmarks to track cost efficiency overtime.
Ensure compliance with internal financial policies and external regulatory requirements.

Knowledge and Experience:

8+ years in a Finance/FP&A related role
3-4 years in cloud finance or cloud operations role, ideally in a SaaS or cloud-native environment.
Proficiency in financial modeling and cost analysis.
Familiarity with FinOps principles and frameworks.
Analytical, detail-oriented, and proactive problem-solver with a passion for efficiency and cost management.

Required Skills:

8 Years - Financial Planning & Analysis
4 Years - Proven track record of implementing a cloud cost analytics framework by product
4 Years - Strong understanding of cloud platforms (AWS, GCP, or Azure) and pricing models

Desired Skills:

4 Years - Experience with cloud cost management tools (e.g., CloudHealth, Spot, AWS Cost Explorer)
4 Years - Bachelor’s degree in Finance, Accounting, Computer Science, or a related field
2 Years - Basic scripting (e.g., Python, SQL)

Cloud Engineer

Location: Richmond, Virginia
Remote: Remote
Type: Contract
Job #10765

DataStaff, Inc is seeking a Cloud Engineer for a short-term contract opportunity with one of our direct clients located in Richmond, VA.

* This position 100% Remote; however, the selected candidate must pick up equipment in person
* Must adhere to EST Hours during the week

Job Description:
Our client is seeking a highly skilled Senior Full stack developer with advanced expertise in building AWS/React/NodeJS micro frontend applications and APIs. This role involves implementing technology solutions that enhance business decision-making and processes across all business units, in alignment with the agency's architectural roadmap and enterprise goals.

This position requires technical proficiency in cloud initiatives, react, single-spa or similar integrations, adherence to software engineering best practices, and alignment with the agency’s technical direction. Additionally, the role involves collaboration with teams on leveraging the possibilities of common components and technology solutions to ensure successful adoption and implementation.

Responsibilities:

Engage in a broad range of tasks related to the development, deployment, and maintenance of cloud-based infrastructure and applications.
Enabling collaboration, automation, and efficiency in the development of cloud-based micro frontend applications, thereby facilitating the rapid delivery of high-quality software and services to customers.

Collaborate with stakeholders to understand business requirements and convert them into actionable solution components aligned with DBHDS’s Enterprise Solution architecture patterns, procedures, and policies.
Design and develop scalable, resilient AWS micro frontends and engineering solutions using cloud-native services and technologies.
Develop front-end components and back-end services to create cohesive applications within cloud and hybrid infrastructures.
Create comprehensive solution documentation detailing the design, testing, and production support processes and procedures.
Set up and maintain continuous integration and continuous deployment (CI/CD) pipelines to automate updates and feature deployments.
Ensure solution completeness through thorough testing and quality assurance processes, ensuring compliance with security policies and best practices.
Manage configuration drift and ensure consistency across different environments, using tools like AWS Code Build/Deploy and AWS CloudFormation.
Apply DevOps principles to streamline the software development lifecycle (SDLC) and enhance automation.
Deploy solutions to various environments, establish monitoring processes, and ensure ongoing operational stability and application resiliency through system stress testing and feature enhancements.
Collaborate with cross-functional teams to understand change requirements, provide technical expertise, and ensure solutions align with business needs.

Qualifications include:

Expertise in developing AWS full stack applications: Translate business requirements into fully tested applications workflows by designing, implementing, and maintaining technology assets using approved tools and plugins for AWS for NodeJS and react.
Proficiency in Micro-frontends orchestrion: Strong proficiency in cloud platforms, leveraging native cloud services for micro front-end orchestration solution.
API Development: Expertise in designing, developing, and maintaining APIs specifically tailored for cloud environments including AWS API Gateway.
Cloud Networking and Security: Understanding of cloud networking concepts including VPCs, subnets, security groups and cloud security best practices, including identity and access management (IAM). Securing application through role-based authorization, single sign on, and Coginto.
Serverless Computing: Experience with serverless computing concepts, event-driven architecture, and serverless platforms.
Infrastructure as Code (IaC): Automate the provisioning and management of cloud infrastructure using tools like AWS CloudFormation and Terraform.
Scripting and Automation: Ability to write scripts and automate tasks using scripting languages including NodeJS and Python.
Monitoring and Logging: Experience in setting up alerts, dashboards, and logs for cloud infrastructure and applications.
DevOps Practices: Strong understanding of DevOps practices, including developing and optimizing CI/CD pipelines, version control, and collaboration tools including AWS CodePipeline and Github.
End-User Training and Support: Provide support and training to end-users for improved solution literacy and tool usage in a cloud ecosystem.
Business Process Automation: Analyze business process life cycles to identify opportunities for automation and simplification, implementing appropriate solutions.
Collaboration and Communication: Collaborate with product and business owners to deliver robust cloud-based solutions, demonstrating excellent communication skills (both written and verbal).
Compliance: Adhere to all policies and procedures of the Agency.

Required Skills:

8 Years - Expert in AWS full-stack development with Node.js and React, creating tested workflows from business requirements.
6 Years - Strong proficiency in cloud platforms, leveraging native cloud services for micro front-end orchestration solution. Single-SPA or similar frameworks.
5 Years - Expertise in designing, developing, and maintaining APIs specifically tailored for cloud environments including AWS API Gateway.
7 Years - Experience with serverless computing concepts, event-driven architecture, and serverless platforms.
7 Years - Automate the provisioning and management of cloud infrastructure using tools like AWS CloudFormation and Terraform.
8 Years - Ability to write scripts and automate tasks using scripting languages including NodeJS and Python.
5 Years - AWS Datalake formation glue and CDC on datalake.

Desired Skills:

5 Years - Understanding of cloud networking concepts including VPCs, subnets, security groups and cloud security best practices, including identity and IAM.

8 Years - Experience in setting up alerts, dashboards, and logs for cloud infrastructure and applications.
AWS Developer Associate or Solution architect Professional Certification is desired.

This opportunity is available on a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.

EHR/Health IT Account Systems Administrator

Location: Richmond, Virginia
Type: Contract
Job #10762

DataStaff, Inc. is in need of an EHR/Health IT Account Systems Administrator for a long-term contract opportunity with one of our direct clients located in Richmond, VA

*This position is hybrid, 4 days will be onsite

Responsibilities:

Identify and quantify IT risk factors for EHR application security and related infrastructure.
Create, change, and delete user accounts per request.
Provide Tier III/other support per request from various constituencies.
Investigate and troubleshoot issues.
Diagnose and recover from hardware or software failures.
Coordinate and communicate with impacted constituencies.
Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities.
Configure/add new services as necessary.
Upgrade and configure system software that supports GIS infrastructure applications or Asset Management applications per project or operational needs.
Maintain operational, configuration, or other procedures. Perform periodic performance reporting to support capacity planning.
Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.

Knowledge and Experience:

Must have excellent organization and planning skills, and an understanding of the utilization of technology in the business processes for the Electronic Health Records (EHR) program.
Knowledge of Active Directory, Group Permission, PC refresh and software installations, inventory and software management utilizing Asset Panda, manage user accounts, receive and transfer inventory to maintain accurate records.
The ability to communicate effectively both in oral and written forms is essential.

Required Skills:

5 Years - Working knowledge and experience with Keystone Edge, Microsoft OS, MS Office, DocuSign, Panda, Remote tools, DEXIS, Adobe, Teams/SharePoint, VPN access, and inventory operations.
5 Years - Create, change, and delete user accounts per request.
5 Years - Diagnose and recover from hardware or software failures.
5 Years - Apply OS patches and upgrades on a regular basis, and upgrade administrative tools
5 Years - Maintain operational, configuration, or other procedures

Desired Skill:

Experience in a recognized Electronic Health Record System (EHR)

This position is available on a corp to corp basis or as a W2 position with a competitive benefits package. DataStaff offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.

Provider Enrollment Specialist

Location: Raleigh, North Carolina
Type: Contract
Job #10754

DataStaff Inc. is seeking a Provider Enrollment Specialist for a long-term contract opportunity with one of our direct clients in Raleigh, NC.

*This position is hybrid - Requires working in the office twice monthly

Job Summary:
In this role you will be a change agent by conducting operational audits and verifying that operational procedures are followed correctly for the Provider Enrollment Section. This section is responsible for enrolling providers for the NC Medicaid Programs. This involves ensuring that providers are licensed and accredited for the services enrolling to provide and do not have a criminal background.

Responsibilities:

Process provider enrollment applications to ensure new and currently enrolled providers are within compliance within NC State regulations.
Validate the qualifications of licensed professionals, organizational members or organizations
Render a determination that an organization or entity meets the established qualifications, requirements and/or standards to provide a service or procedure as outlined in the State business rules/desk procedures.
Perform and assess the background check through Lexis Nexis, AAR and PPTD.
Perform source verification of licensure, certification, endorsements and accreditation's through Lexis Nexis or State Licensure Board.
Deny providers that do not meet the requirements.
Meet performance quality standards on a daily basis.
Meet performance quantity standards on a daily basis.

Required Qualifications:

Requires 2 years administrative experience
Knowledge of NC Medicaid or Healthcare
Experience working with fax machines, computer software, and telephone technology
Proficient with Microsoft suite

Desired Qualifications:

Experience with Lexis Nexis
Credentialing experience
Customer service experience
Working knowledge of NCTracks.
Working knowledge of provider enrollment requirements
Strong verbal and written communication
Ability to follow oral and written directions
Attention to detail

This opportunity is available as a W2 position with a competitive benefits package. DataStaff offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months of employment.

Customer Service Rep (Call Center)

Location: Raleigh, North Carolina
Type: Contract To Hire
Job #10753

DataStaff Inc. is seeking several Call Center Agents for contract to hire opportunities with one of our direct clients in Raleigh, NC.

Thie is a hybrid role with some onsite work required.

Responsibilities:

Answer incoming phone calls from Medicaid providers on behalf of the State of North Carolina
Provide accurate and appropriate information
Completes call guides; gathers and verifies required information
Attends telephone skills and program information training sessions
Adheres to establish levels of service
Adheres to established customer service and documentation standards within required time frames
Adheres to contact center scheduling, ensuring telephone coverage during contact center hours of operation
Performs clerical and administrative duties as assigned

Education:

High school diploma or G.E.D.

Required Qualifications:

1 or more years of call center experience required
Experience working with fax machines, computer software, and telephone technology
Must have reliable internet connection
Customer Satisfaction, Customer Service, Data Entry, Time Management, Communication, Problem solving, Attendance

Software Modernization Developer

Location: Raleigh, North Carolina
Remote: Remote
Type: Contract
Job #10745

DataStaff, Inc is seeking a Software Modernization Developer for a long-term contract opportunity with one of our direct clients located in Raleigh, NC.

*This position is remote

Job Description:
The purpose of this position is to design, develop, and test the business requirements to be executed in supporting a Statewide modernization project. The employee will serve as a software developer on a team with other developers performing development, maintenance, documentation, and testing, as well as providing user support as needed.

Description of Work:
Development (85%)

Design, code, test and maintain software systems
Troubleshoot applications as well as make design decisions for improvement

Documentation (15%)

Develop technical documentation as needed
Document, replicate, and provide specific details regarding issues found in production or testing.

Knowledge, Skills, and Abilities:

Proven work experience as a software developer, including the understanding of the differences between application types ranging from small to enterprise level.
Broad understanding of programming paradigms and experience in more than one language.
Ability to implement highly scalable applications, APIs, and database components.
Extensive technical knowledge to serve as a resource in solving problems of high complexity, and to devise or modify systematic processes to solve complex problems, accounting for computing capacity and limitations.
Advanced knowledge and practical experience with C#, JavaScript, Razor, and tSQL.
Knowledge and experience working with developing objects such as stored procedures, views, etc. against a MS SQL Server 2016+ Database
Knowledge in the following development practices is required: distributed, enterprise-oriented application development, agile-based development methodologies, object-oriented development, web application development (preferably .net web applications using Blazor, MVC and Razor Pages with JavaScript/HTML/CSS/Bootstrap), and database object structure.
Knowledge of the architecture design and security protocols of systems being developed. Knowledge and practical experience with a software testing procedure and/or toolset.

Knowledge of Microsoft Windows environment, including but not limited to structure, basic security access and permissions, basic networking, and basic device management as it pertains to software applications.
Knowledge in the complete Software Development Life Cycle (SDLC) including, but not limited to, waterfall and agile development. This should involve a working knowledge of processes involving technical specification documentation and analysis, workflow diagrams, data modeling, project artifact documentation and quality assurance.
Knowledge and practical experience in the use of cloud computing technologies and deployment (preferably with Microsoft Azure environment).
Knowledge and practical experience with the following tools: Microsoft Visual Studio, version control software (preferably Git), reporting tools (such as Microsoft SQL Server Reporting Services), and Azure DevOps tools.
Knowledge and practical experience in the use of Microsoft Office applications (Outlook, Word, Excel, Access, and PowerPoint).
Ability to identify issues reliably and efficiently, independently or with clients/analysts, as well as determining possible solutions.
Preferred Knowledge: Microsoft Entra ID (formerly Azure AD) Azure Cloud Development and .net Blazor.
Communication: Must have excellent communication, documentation, and presentation skills for technical and business audiences.
Problem Solving: Must have outstanding problem-solving skills as part of the design as requirements change or technical solution is designed, or as issues arise.
Development Skills: extensive technical knowledge is desired to serve as a resource in solving problems of high complexity, and to devise or modify systematic processes to solve complex problems, accounting for computing capacity and limitations.
Team Collaboration: Although there are individual work tasks that require the need to do so independently, typically there is a need to work in cross-functional teams to complete the understanding of business requirements, providing design suggestions, being part of development and testing, and possibly assisting with training. Ability to work with others on joint projects in a positive manner to achieve agreed upon outcomes. Ability to guide a team as needed to meet deadlines and stay focused.
Time Management: Ability to multi-task is important, including being able to perform duties reasonably simultaneously to meet work schedules. Ability to manage priorities and time as it relates to assigned tasks and work deadlines and adapt work to unanticipated changes to meet deadlines in a fast-paced environment. Must be able to lead others and provide technical guidance.
Organization Awareness: Understands their role within the department as well as the role of the department within and without the organization. Actively supports the goals and objectives of the functional unit and the department.
Planning and Organization: Ability to work independently, manage work with minimal supervision, and adapt work to unanticipated changes to meet deadlines in a fast-paced environment.
Growth: Must have the desire to continually learn about emerging technologies and industry trends. The ability to use the Internet for software research and education is required. This includes the ability to gain insight into software-related issues, techniques and alternate approaches from vender websites, professional programming websites and forums.

Required Skills:

2 Years - .NET development using Blazor and/or MVC
2 Years - Visual Studio and Azure DevOps experience
4 Years - Advanced knowledge and practical experience with C#, Javascript, Razor, and tSQL
4 Years - Knowledge and experience working with developing objects such as stored procedures, views, etc. against a MS SQL Server 2016+ Database

This opportunity is available as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.

Quality Improvement Specialist

Location: Raleigh, NC
Type: Contract
Job #10737

DataStaff, Inc. is currently seeking a Quality Improvement Specialist for a contract opportunity with one of our direct clients in Raleigh, NC.

Our client works closely with beneficiaries, health care professionals, community leaders and advocacy groups; local, state, and federal entities; and other community partners vested to improve the health and safety of all North Carolinians by providing essential human services. Our client is one of the largest, most complex agencies in the state, with about 17,000 employees.

Our client is committed to advancing innovative solutions that improve health, promote well-being and foster independence for all North Carolinians. Our client manages and oversees North Carolina Medicaid and other programs that provide access to services and supports for parents, children, seniors, people with intellectual/developmental disabilities, and behavioral health, substance use and traumatic brain injury disorders. With a budget over $27 billion in state and federal funds per fiscal year, our client ensures that more than 108,000 enrolled providers are reimbursed for delivering covered services to 3.1 million beneficiaries.

*This contract position requires you to report to Dix Campus in Raliegh 4 times per month.

Responsibilities:
The Quality Improvement Specialist is responsible for the development, implementation, and monitoring of quality improvement initiatives aimed at enhancing healthcare outcomes for Medicaid beneficiaries.

This position will:

Coordinate with key stakeholder teams inside and outside of DHB for enhancement of QI activities
Identify opportunities for improvement based on analysis of data provided by Health Plans, the State, and other National Data sources
Provide feedback to leadership on initiatives, KPIs, or potential cross-collaborative opportunities to inform on strategic planning
Provide Quality Improvement Expertise on Policy Development of Quality Improvement Activities
Manage relationships with healthcare stakeholders, offering evidence-based recommendations, resources, and ongoing feedback
Work collaboratively as a Quality Improvement SME with other Business Units to enhance interoperability of Medicaid Quality activities
Communicate and Collaborate with Health Plans in enhancing member experience and outcomes
Keep abreast of healthcare quality improvement trends, regulations, and best practices, ensuring compliance with standards such as NCQA, HEDIS, and CMS guidelines.
Expected to lead 2-3 Quality Improvement activities per 12-month contract
Participate and support other projects for QPHE

Skills:

Able to clearly present to other SMEs and non-SMEs on Quality topics and education.
Advanced analytical capabilities, including the ability to interpret complex data sets and make data-driven strategic decisions.
Excellent communication skills and ability to engage stakeholders at all organizational levels.
Proficient in Microsoft Office Suite, especially Excel, PowerPoint, and Word. Familiarity with data analysis tools and software is a must.
Previous experience with HEDIS Measures.
Minimum 2-4 years of Quality Improvement Experience preferred.
Advanced credit given for CPHQ or Six Sigma certification.
Preferred experience with Managed Care, Medicaid, Medicare, and Accountable Care Organizations
Preferred experience with understanding of Population Health interventions and outcomes.

This opportunity is available as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental and vision coverage options as well as paid vacation, sick and holiday leave. As many of our opportunities are long-term, we also have a 401K program available for employees after 6 months.