DataStaff is in need of a Business Analyst to fill a long-term contract opportunity with one of our direct clients in Richmond, VA.
*This position is on-site
Job Description: Our client is seeking a highly experienced Business Analyst to join our Business Analytics and Testing Support Team. This role requires strong stakeholder management skills and the ability to take initiative with minimal supervision. The Business Analyst will serve as the voice of the customer, ensuring that business needs are clearly understood, articulated, and documented. The Business Analyst will work in both Agile (Sprint) and traditional Waterfall methodologies for the Software Development Lifecycle (SDLC), contributing to ensuring that customers' requirements are met through the development and delivery of requested enhancements.
Key Responsibilities:
Act as the voice of the customer, working with IT project team members and business stakeholders to fully understand business processes, pain points, and customer needs.
Develop expertise in customers’ business applications and organizational data management concepts, advocating for the customer throughout the SDLC.
Conduct Root Cause Analysis to identify system gaps and deficiencies that impact the customer and require a business, technical, or blended approach for resolution.
Diagram current processes and propose modifications using process flows (BPMN 2.0), context diagrams, and data flow diagrams to ensure clarity for both technical and non-technical stakeholders.
Discover and document customer-centric requirements, user stories, and acceptance criteria with a focus on improving business and technical processes.
Decompose traditional requirements into Agile Epics and Features; create clear and concise user stories that are aligned with customer goals and are easy to implement by technical teams.
Map user stories to technical designs for system modifications, ensuring that solutions meet customer expectations.
Identify and group related user stories into features; document dependencies, ensuring alignment with customer priorities and business processes.
Assist the Product Owner (Business Sponsor) in maintaining the product backlog with a customer-first mindset.
Perform Quality Analyst functions, defining test objectives, test plans, and test cases, while executing tests (including regression testing) to ensure customer satisfaction.
Coordinate, facilitate, and document User Acceptance Testing (UAT) with business stakeholders, ensuring that the customer is at the center of the testing process and keeping Project Managers/Scrum Masters informed of progress.
Knowledge and Experience:
Minimum of 10 years of experience delivering business and data analysis artifacts with a customer-focused approach.
5+ years of experience as an Agile Business Analyst with a strong understanding of Scrum concepts and methodology, including representing the customer during sprint reviews.
Experience organizing and maintaining Product and Sprint backlogs, ensuring prioritization based on customer needs.
Proficiency in translating client and product strategy requirements into Epics, Features, and User Stories, ensuring alignment with customer goals.
Strong data analysis background, organizational data management concepts, and SQL/database experience, particularly in supporting customer-driven solutions.
Proficient in understanding and developing acceptance criteria to ensure test cases meet customers’ needs/acceptance.
Experience with software development applications such as Azure DevOps and/or Jira.
Expertise with Microsoft Office products (Word, Excel, Access, Outlook, Visio, PowerPoint, Project Server).
Experience with reporting systems, operational data stores, data warehouses, data lakes, and data marts.
Exceptional written and oral communication skills with a proven ability to advocate for customers while working with a diverse set of peers and stakeholders.
Preferred Certifications:
Certified Business Analysis Professional (CBAP)
PMI - Professional in Business Analysis (PMI-PBA)
PMI - Agile Certified Practitioner (PMI-ACP)
Experience using Azure DevOps or Jira for agile software development and work item tracking.
Experience with automated testing tools such as TestComplete, Cucumber, or Selenium.
Required Skills:
8 Years - Experience delivering business and systems analysis artifacts
8 Years - Proficiency in translating client and product strategy requirements into application requirements and user stories.
8 Years - Exceptional written and oral communication skills, with a proven ability to work well with a diverse set of peers and customers
5 Years - Experience as an Agile Business Analyst with a strong understanding of Scrum concepts and methodology.
5 Years - Proven experience in organizing and maintaining Product and Sprint backlogs.
5 Years - Defining acceptance criteria and managing the acceptance process with development teams.
5 Years - Experience with Business Process Model and Notation (BPMN) 2.0
5 Years - Advanced SQL experience for complex queries, database profiling, and troubleshooting.
This opportunity is available on a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.
Senior Business Systems Analyst (Salesforce & Enterprise Applications)
Location:Raleigh, NC
Type:Contract
Job#12124
DataStaff, Inc. is currently seeking a Senior Business Systems Analyst (Salesforce & Enterprise Applications) for a long-term contract opportunity with one of our direct clients in Raleigh, NC.
*This role is hybrid
Job Description: You will support enterprise technology initiatives across CRM, data, and integrated business platforms. This role serves as a key liaison between operational stakeholders and technical delivery teams, ensuring business objectives are translated into scalable and effective technology solutions.
The ideal candidate combines strong analytical skills with hands-on experience in enterprise systems, Salesforce configuration, process optimization, and cross-functional collaboration. This individual will contribute to system enhancements, integration initiatives, testing efforts, and continuous improvement programs within a fast-paced environment.
Key Responsibilities
Partner with stakeholders to understand operational goals, workflows, and technology challenges
Gather, document, and refine functional and technical requirements
Translate business needs into user stories, workflows, process maps, and system specifications
Collaborate with architects, developers, and third-party vendors to design scalable solutions
Configure and support Salesforce platform enhancements and integrations
Analyze workflows and recommend process improvements and automation opportunities
Develop and execute test cases and support user acceptance testing
Maintain documentation, including process flows, specifications, and system diagrams
Participate in deployments, release management, and post-implementation support
Required Skills & Experience
Experience with Salesforce administration and declarative tools
Working knowledge of Apex, SOQL, APIs, and integration concepts
Familiarity with Agile tools such as Jira and Confluence
Strong analytical and problem-solving abilities
Excellent communication and collaboration skills
Ability to manage multiple priorities in a fast-paced environment
Qualifications
Bachelor’s degree in Information Systems, Computer Science, Business, or related field (or equivalent experience)
3+ years of experience in systems analysis, business analysis, or enterprise applications support
Experience with enterprise systems such as CRM, ERP, marketing, or data platforms
Understanding of APIs, integrations, and enterprise data flows
Experience supporting Agile or hybrid software delivery environments
Preferred Qualifications
Salesforce certifications, such as Administrator, Platform App Builder, or Platform Developer
Experience supporting regulated or compliance-driven industries
Exposure to enterprise integration and automation initiatives
Prior experience contributing to Salesforce implementation or enhancement projects
Additional Information
Hybrid work environment
Standard business hours
Occasional travel may be required
Opportunity for long-term engagement and career growth
This position is available on a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental and vision coverage options as well as paid vacation, sick and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.
Epic Clin Doc Analyst
Location:Durham, North Carolina
Remote:Remote
Type:Contract
Job#12123
DataStaff, Inc. is currently seeking an Epic Clin Doc Analyst for a long-term contract opportunity with one of our direct clients in Raleigh, NC.
*This position is remote *Epic Clin Doc certification required
Job Description: The Clinical Documentation (Clin Doc) Analyst supports the Division of State Operated Healthcare Facilities in the ongoing support of the Epic Electronic Health Record (EHR) system.
Key Responsibilities
Provide application support and build for Epic Clinical Documentation, including nursing, therapies (PT/OT/SLP/Rehab), behavioral health, and long-term care workflows.
Collaborate with clinical end users to gather requirements, document workflows, and implement changes.
Perform system testing, validation, and end-user support during Epic build, upgrades, and go-live.
Assist with Epic training and at-the-elbow support for clinical documentation users.
Troubleshoot issues reported through ServiceNow and provide timely resolutions or escalate appropriately.
Support regulatory and compliance requirements for documentation standards (CMS, Joint Commission, State policies).
Work closely with other Epic module teams (Orders, HIM, Identity, etc.) to ensure workflow integration.
Required Skills:
7 Years - Epic Clin Doc certification
7 Years - Epic implementation or operations support experience
7 Years - Strong understanding of clinical documentation practices in healthcare settings
7 Years - Ability to analyze workflow needs and translate them into Epic configuration.
7 Years - Previous experience as an Epic Clinical Documentation Analyst or Builder in a healthcare environment.
Desired Skills:
3 Years - Epic Behavioral Health (BH) and/or Long-Term Care (LTC) certification strongly preferred.
This position is available on a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental and vision coverage options as well as paid vacation, sick and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.
Esri ArcGIS Developer
Location:Atlanta, Georgia
Remote:Hybrid
Type:Contract
Job#12121
DataStaff, Inc. is currently seeking an Esri ArcGIS Developer for a long-term contract opportunity with one of our direct clients in Atlanta, GA. *This position is hybrid
Job Description: Our client is seeking a technical GIS developer for configuring and developing custom Esri ArcGIS Enterprise 11x, 12x (ArcGIS Maps SDK, Experience Builder, ArcGIS Portal/Online/Hub, Field Maps) applications. Applications are deployed within SharePoint web sites. Custom GIS solutions will be integrated within .NET based applications, databases (Oracle/Oracle Exadata, SQL Server), data warehouse (Oracle Exadata), and enterprise reporting (Oracle Business Intelligence Enterprise Edition (OBIEE), Data Visualizer, or Power BI). The candidate will have application programming/development, implementation, and support experience. The Enterprise GIS team is composed of a support analyst, 2 ArcGIS developers, 2 System Administrators, a data manager, and team leader. The team supports over 180 ArcGIS Desktop users and approximately 60,000 annual ArcGIS Server web visits. Applications support GIS portal, feature mapping, project planning, emergency operations, permitting, safety, and traffic records. The team develops enterprise GIS services, applications, and databases. The team coordinates with client, server, network, and database/data warehouse personnel to support and develop the underlying IT solutions.
Responsibilities:
Under broad supervision, designs, codes, tests, modifies and debugs computer software and applications.
Researches and analyzes program or systems problems, provides resolutions, and completes documentation.
Translates business requirements into development activities in secure, commented, and maintainable code.
Work in the Enterprise GIS Team of IT Applications.
Work with supporting IT team members (database, network, server, etc.) and interacting with management, architects, developers, and business units.
Follow internal SLDC, standards, and accepted best practices for developed solutions.
Designs and develops customized web applications, webservices, mobile, and enterprise solutions
Designs and develops geoprocessing and GIS web services
Designs and develops GIS web editing/mapping applications
Conducts performance, unit, system, integration, and quality assurance testing of applications
Maintains existing applications/services
Upgrades and migrates existing applications/services to current version/systems architecture
Implements controls to protect system/data security
Documents GIS solutions and provides required documentation/artifacts
Works closely with other developers and architects
Collaborates on IT Project teams, estimates work effort and completes tasks on-time as per agreed project schedule(s)
Addresses critical or complex GIS support issues/problems
Engages vendor/IT staff in complex troubleshooting or system correction
Automates data processing via ETL scripts
Ensures alignment with standards/guidelines, provides technical guidance/strategy, and mentors GIS staff
Required Skills:
4 Years - Programming/application development experience
4 Years - PL/SQL, SQL
4 Years - Python Scripting or ArcPy
3 Years - Esri ArcGIS Server services and GeoProcessing services development
3 Years - ArcGIS Online, ArcGIS Portal for Organization, or Hub/Community experience as Administrator
3 Years - Esri Web/Experience Builder, Arcade
2 Years - Desktop GIS (ArcGIS Pro, ArcMap)
Experience with modern web technologies including HTML5, CSS3, JavaScript (ES6+), Git, and frameworks such as Angular or React, etc.
Bachelor’s in geography, GIS, computer science, or a related field
Ability to clearly communicate technical ideas, whether to other technical peers or non-technical project managers or customers
Excellent communication, collaboration, and teamwork skills
Ability to isolate/solve any number of problems from code bugs to database connectivity to application server or operating system failures
Knowledge of geospatial and mapping concepts such as spatial analysis, map projections, etc.
Knowledge of IT security concepts and implementation patterns within Esri technology
Experience with ArcGIS Apps - Field Maps, Navigator, Survey 123, Operations Dashboard, etc.
Desired Skills:
Esri JavaScript API (must be capable of developing widgets and not just using Experience Builder)
Esri Geoevent Processor, Roads and Highways, and/or Image Server Experience
Geodatabase Administration experience with multi-user versioned environment
Experience with Esri Roads and Highways, Dynamic segmentation and linear referencing systems/methods, transportation data models
URISA GISP or Esri Enterprise Certification
Experience with SafeSoftware Feature Manipulation Engine (FME)
ArcGIS Pro add-in Development experience
Experience with current technology implementation patterns including service-oriented and cloud
This position is available on a corp to corp basis or as a W2 position with a competitive benefits package. DataStaff offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.
SQL/Power BI Developer
Location:Raleigh, North Carolina
Type:Contract
Job#12120
DataStaff, Inc. is currently seeking a SQL/Power BI Developer for a long-term contract opportunity with one of our direct clients in Raleigh, NC.
*This position is hybrid; 3 days per week on-site
Job Description: Our client is looking to hire a SQL/Power BI developer with 3 to 5 years of development experience. This role involves close collaboration with the data modernization teams to design, implement, and manage Power BI dashboards and reports that align with their technical requirements and business objectives.
Responsibilities:
Work with business stakeholders to understand their requirements and gather needs for the reporting solution.
Analyze and define business requirements related to business intelligence.
Design and create data models to query raw or processed data from the AWS data lake for insightful analysis.
Develop multiple Power BI reports based on business needs and specifications.
Implement processes to maintain data accuracy, consistency, security, and regulatory compliance.
Use Power BI to build interactive and visually appealing dashboards and reports.
Determine key performance indicators that align with relevant objectives.
Examine historical and current data to aid better decision-making.
Monitor and improve Power BI reports and dashboards for better performance, scalability, and user experience.
Write and execute DAX queries and functions within Power BI.
Participate in standup meetings and share daily progress updates.
Create all required technical documentation.
Demonstrate dashboards and reports during technical presentations.
Knowledge and Skills:
Experience with Database Management Systems (DBMS) such as Microsoft SQL Server, Oracle, MySQL, or PostgreSQL - including proficiency in writing SQL queries and stored procedures.
Must possess at least 3 to 5 years of experience working with any BI tools and BI systems, with familiarity in data science, business intelligence, and data analytics.
Should have knowledge and experience on the PowerBI Security and the approaches to be used when exposing dashboards to the public.
Strong understanding of database design principles, data modeling, and normalization.
Knowledge of ETL processes and Business Intelligence (BI) tools.
Familiarity with programming languages like Python, Java, or C# for application integration is a plus.
Should have experience in data integration, connecting to and importing data from various sources, including data lakes, cloud platforms, and Excel files.
Excellent communication skills are necessary to work with stakeholders, collect requirements, and effectively present results.
Knowledge of implementing and maintaining data security and governance policies within Power BI is essential.
Experience working with On-premises Data Gateway architectures managing large volumes of data from AWS Data Lake or other cloud environments is required.
Should have experience with ODBC connectors
Ability to transform complex data into a range of visuals such as graphs, charts, and maps
Required Skills:
5 Years - Experience with Power BI, familiarity in data science, business intelligence, data analytics
5 Years - Experience in creating detailed dashboards and writing DAX (Data Analysis Expressions) formulas
5 Years - Experience with RDBMS such as Oracle or MS SQL Server, writing SQL queries, stored procedures
5 Years - Ability to transform complex data into a range of visuals such as graphs, charts, and maps
3 Years - Experience working with On-premises Data Gateway architectures managing large volumes of data from AWS Data Lake or other cloud environments
3 Years - Implementing and maintaining data security and governance policies within Power BI
3 Years - Experience in data integration, connecting to and importing data from various sources including data lakes, cloud platforms, and Excel file
5 Years - Experience with ODBC connectors
5 Years - Excellent communication skills
This opportunity is available as corp-to-corp or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick and holiday leave. As many of our opportunities are long-term, we also have a 401K program available for employees after 6 months.
UAT Quality Analyst
Location:Rocky Mount, North Carolina
Type:Contract
Job#12119
DataStaff, Inc. is seeking a UAT Quality Analyst for a long-term contract opportunity with one of our direct clients in Rocky Mount, NC.
*This position is on-site
Position Summary We are seeking an experienced UAT Quality Analyst to support a large-scale modernization initiative within an enterprise public-sector environment. This role will focus heavily on User Acceptance Testing (UAT), front-end user interfaces, workflow validation, customer-facing modules, and enterprise application usability. The UAT Quality Analyst will work closely with business users, product owners, business analysts, developers, project managers, and agency stakeholders to validate enterprise applications and ensure that business and user requirements are successfully delivered. The ideal candidate will possess strong experience supporting User Acceptance Testing (UAT), front-end application testing, workflow validation, SQL/database analysis, and Agile project environments.
Key Responsibilities
Lead and support User Acceptance Testing (UAT) activities for enterprise modernization initiatives.
Validate front-end user interfaces, customer-facing portals, workflow functionality, and business process flows.
Collaborate directly with business users and stakeholders to validate business requirements and expected system behavior.
Develop and execute UAT test plans, test scenarios, test cases, and test scripts.
Perform functional, regression, integration, and interface testing for enterprise applications.
Analyze business requirements, user stories, workflows, and acceptance criteria to ensure comprehensive test coverage.
Work closely with Agile teams during sprint planning, backlog grooming, standups, demos, and release activities.
Perform SQL queries and database validation to support testing and verify data accuracy.
Identify, document, track, and retest software defects and interface-related issues.
Coordinate testing activities across business users, QA teams, developers, and project leadership.
Support end-user validation, usability testing, production readiness, and post-deployment verification activities.
Assist with process improvement initiatives and continuous enhancement of UAT and QA practices.
Required Qualifications
Bachelor’s degree in Information Technology, Business, Computer Science, or related field.
5+ years of experience supporting User Acceptance Testing (UAT) and QA activities.
Experience testing large enterprise applications and modernization initiatives.
Strong experience validating front-end user interfaces and customer-facing business applications.
Hands-on experience with SQL and relational database validation.
Strong understanding of Agile/Scrum methodologies and software development lifecycle (SDLC).
Experience creating and executing UAT test plans, scripts, and defect documentation.
Strong communication and stakeholder collaboration skills.
Ability to work directly with business users and functional teams in fast-paced enterprise environments.
Strong analytical, troubleshooting, and organizational skills.
Preferred Qualifications
Experience supporting DMV or public-sector modernization programs.
Experience with enterprise workflow and customer-facing applications.
Knowledge of interface testing and enterprise system integrations.
Experience using Azure DevOps, Jira, HP ALM, or related testing tools.
Experience supporting cloud modernization or digital transformation initiatives.
Prior experience working in large enterprise or government environments.
Technical Environment
Agile / Scrum delivery environments
Enterprise customer-facing web applications
User interface and workflow testing
SQL Server and relational databases
Integrated enterprise applications and interfaces
Large-scale modernization initiatives
This opportunity is available on a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401(k) program available for employees after 6 months.
Senior Business Analyst
Location:Rocky Mount, North Carolina
Type:Contract
Job#12118
DataStaff, Inc. is seeking a Senior Business Analyst for a long-term contract opportunity with one of our direct clients in Rocky Mount, NC.
*This position is on-site
Position Summary We are seeking an experienced Senior Business Analyst to support a large-scale enterprise modernization initiative. This role will focus on front-end business applications, user-facing modules, workflow modernization, and enterprise integration efforts supporting citizen services and agency operations. The Senior Business Analyst will work closely with business stakeholders, product owners, project leadership, architects, developers, QA teams, and state agency personnel to support the modernization of mission-critical systems. The ideal candidate will possess strong enterprise business analysis experience with emphasis on user-facing application modules, requirements analysis, SQL/data analysis, Agile delivery methodologies, and large enterprise system implementations.
Key Responsibilities
Lead business analysis activities for large enterprise modernization programs supporting operations and citizen-facing services.
Gather, analyze, document, and validate functional and business requirements.
Collaborate with stakeholders to define user stories, business processes, workflows, and acceptance criteria.
Support modernization of front-end user modules, portal functionality, and workflow-driven applications.
Work closely with UX/UI teams, developers, QA analysts, and project managers in Agile delivery environments.
Perform data analysis and validation activities utilizing SQL and relational database technologies.
Analyze business rules, data flows, system interfaces, and integration requirements.
Participate in sprint planning, backlog grooming, daily standups, demos, and retrospective sessions.
Assist with testing coordination, defect analysis, user acceptance testing (UAT), and deployment readiness activities.
Document business processes, process improvements, workflows, and operational procedures.
Facilitate communication between business stakeholders and technical teams across multiple enterprise workstreams.
Support organizational change management and end-user adoption activities.
Required Qualifications
Bachelor’s degree in Business Administration, Information Systems, Computer Science, or related field.
7+ years of experience as a Business Analyst supporting large enterprise technology implementations.
Experience working on large-scale modernization or digital transformation initiatives.
Strong experience supporting front-end business applications and user-facing modules.
Hands-on experience with SQL and relational database concepts.
Experience performing data analysis, data validation, and query development.
Strong understanding of Agile/Scrum methodologies and software development lifecycle (SDLC).
Experience creating user stories, process flows, use cases, business requirements documents, and functional specifications.
Strong communication, facilitation, and stakeholder management skills.
Ability to work effectively across cross-functional enterprise teams.
Preferred Qualifications
Experience supporting DMV, transportation, or public-sector modernization initiatives.
Experience with enterprise workflow applications and customer-facing portals.
Knowledge of API integrations and enterprise system interoperability.
Experience with Azure DevOps, Jira, or other Agile project management tools.
CBAP, PMI-PBA, Scrum, or Agile-related certifications preferred.
Technical Environment
Agile / Scrum delivery methodology
SQL Server and relational database environments
Enterprise workflow and case management systems
Large-scale integrated enterprise applications
User interface and customer-facing application modules
Data analysis and reporting tools
This opportunity is available on a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401(k) program available for employees after 6 months.
Senior .Net Developer
Location:Little Rock, Arkansas
Type:Contract
Job#12114
DataStaff is seeking a Senior .Net Developer for a long-term contract opportunity with one of our direct clients located in Little Rock, AR.
* The selected candidate will work onsite with the possibility of a hybrid schedule.
Job Description: This position will work in a team environment with design guidance and oversight, such as architecture and code review, and developing and updating coding standards. A well-qualified candidate will possess expert level development skills with the .NET framework. Responsibilities:
Oversees the design, development, and maintenance of ASP.NET Web Forms applications
Maintain and enhance existing code
Perform and participate in design and code review
Identify risks and make recommendations for best practices
Meets with and manages expectations of key stakeholders
Knowledge and Experience:
Expert experience in C#, VB.Net and ASP.Net
Strong proficiency in CSS, jQuery, and web design
Strong proficiency in MS SQL 2008 or higher
Expert level experience with modern web application and architectural trends
Expert knowledge of Web Services, JavaScript and AJAX technologies
Excellent communications skills both written and verbal
Required Skills:
10 Years - Oversees & designs, develops and maintains ASP.NET Web Forms applications
10 Years - Expert experience developing web applications using C#, VB.Net, ASP.Net
10 Years - MS SQL 2008 and Higher
10 Years - Web Services, JavaScript, AJAX
10 Years - Oversees the maintenance and enhancement of existing code
10 Years - Perform and participate in design and code review
10 Years - Identify risks and make recommendations for best practices
5 Years - Meet with and manage expectations of key stakeholders
This position is available as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.
Provider Operations Audit Associate
Location:Raleigh, NC
Type:Contract
Job#12112
DataStaff, Inc is seeking a Provider Operations Audit Associate for a long-term contract opportunity with one of our direct clients located in Raleigh, NC *This role is hybrid; 1 day per week will be on-site
Job Description: Provider Operations supports the administrative functions related to the enrollment, credentialing, and data maintenance of more than 117,000 NC Medicaid participating providers. Primary objectives of the Provider Operations Section are to oversee provider enrollment, manage contracts, coordinate the provider enrollment appeals processes, and organize legislative affairs. The Unit has a focus on internal capabilities, operational excellence, analytics and other process improvement functions, such as stakeholder relations and effective vendor management. In addition, Provider Operations assumes responsibility for an extensive amount of oversight and structured monitoring activities of the NC Medicaid Fiscal Agent, the Managed Care health plans and Primary Care Case Management programs.
Responsibilities:
Support audit and compliance monitoring activities of various departmental vendors
Perform internal compliance audits to determine whether established protocols are being followed and/or where each can be improved.
Utilize systems, monitoring tools, and business procedures to support internal controls and carry out assigned tasks.
Assist with compiling data reports to reflect monitoring and oversight performance.
Regularly review Provider Operations procedures, practices, and documents to identify and assess risks for monitoring deficiencies and audit findings.
Professionally represent the agency and effectively communicate with internal and external partners.
Perform other duties as assigned.
Skills:
Prefer education and/or experience in audit related field, government programs.
Detail-oriented, excellent organizational skills, and ability to adhere to deadlines.
Ability to establish and maintain effective working relationships with employees.
Ability to express oneself clearly and concisely in oral and written form.
Proven ability to interpret and apply complex Federal and State regulations and requirements.
Demonstrated strong proficiency in Microsoft Excel, Outlook, Teams, and Word
Ability to identify opportunities for process improvements, related to assigned duties and perform in a manner which mitigates risk to team.
Excellent interpersonal and leadership skills, with an ability to communicate effectively across departments.
Expectations: Job Knowledge:
Become a subject matter expert for all departmental systems and processes on an ongoing basis.
Remain current in reading/studying/being familiar with policies and procedures, Medicaid bulletins, CMS notices, policies and other materials as relevant to Provider Operations as needed to fulfil responsibilities.
Represent the Unit when necessary, regarding assigned backup duties.
On an ongoing basis, assist with cross-training as required, evaluate ways to streamline duties and improve processes to function effectively in the department.
Monitoring/Auditing:
Ensure integrity and prevent audit findings in NC Medicaid Provider enrollment by monitoring and evaluating Fiscal Agent activities in Provider Enrollment/Credentialing.
Complete compliance monitoring activities as assigned and by due dates specified in policy.
Document/Report findings and results on 100% of your monitoring activities each month.
Discuss 100% of your monitoring findings/results during individual/team meetings with management. Initiate a discussion with management on items that need direction/attention of management.
Assist with internal and external audit activities as assigned
This opportunity is available as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.
Data Analysis and Management
Location:Rocky Mount, North Carolina
Type:Contract
Job#12105
DataStaff, Inc is seeking a Data Analysis and Management Professional for a long-term contract opportunity with one of our direct clients located in Rocky Mount, NC
Job Duties:
Develop technical specifications for Population Health policies, such as Tailored Care Management, in support of the BH I/DD Tailored Plan and Child and Family Services Plan launch.
Collaborate with the Evaluation team to develop reports used for monitoring Population Health managed care programs.
Review and provide feedback on data received from managed care plan-submitted reports used for monitoring.
Analyze managed care plan report data in conjunction with other stakeholders and interpret its implications for program success.
Work with the Evaluation team to develop data sets used to produce analyses that support data driven decision-making.
Produce presentations, reports, and policy briefs, which effectively communicate complex issues to internal and external stakeholders at various levels of understanding.
Requirements: A Master's degree in Public Health, Health Care or Public Administration, Health Policy Research, Health Services Research, Social Work, Sociology, Economics, or related field is required with experience in research and data analytics in a health care/health insurance environment strongly preferred
This opportunity is available on a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.