DataStaff, Inc. is currently seeking a MES Reporting Analyst for a long-term contract opportunity with one of our direct clients in Raleigh, NC
*This position is remote
Responsibilities:
Leads the development of operational reporting to support Medicaid Enterprise System (MES) projects.
Collaborates with business leads, project teams, functional/matrix managers, vendors, and other key stakeholders to ensure that Medicaid and CMS criteria are met.
Supports project tasks to ensure they are delivered on schedule, within budget, and aligned with MMIS/CMS Certification expectations and Program Management guidelines.
Plays a key role in aligning MITA outcomes with CMS Certification outcomes.
Works collaboratively with internal and external stakeholders, technical teams, vendors, contract and budget offices, and other MES partners to support the overall MES Program.
Research federal, state, and CMS regulations.
Gather data from various sources, clean and transform it for analysis, and ensure data accuracy and quality.
Apply statistical methods, techniques, and tools to analyze data, identify patterns, trends and relationships, and draw conclusions.
Administer and maintain operational reporting and outcome statements databases.
Create clear and compelling visualizations (charts, graphs, dashboards) to present data findings and insights in an easily understandable format.
Draft MES outcome statements and metrics for the program and project teams.
Identify problems, develop solutions, and implement data-driven strategies to improve business processes and outcomes.
Maintain Operational Report Workbook (ORW) schedules for MES.
Collaborate with the Business Leads and Project Teams to create and update state- specific outcome statements.
Contribute to Advanced Planning Documents (APDs).
Attend and facilitate meetings to present findings.
Support designated project leads and Subject Matter Experts (SMEs) with certification questions.
Participate in CMS certification presentations and reviews.
Required Skills:
3 Years - MMIS / CMS certification experience.
3 Years - CMS Medicaid Enterprise Systems or federal regulations.
5 Years - Expert experience executing against multiple priorities/projects.
5 Years - Proficient use of project collaboration and tracking tools (Microsoft Project Suite, MS Teams, Zoom, etc.)
5 Years - Experience with spreadsheet tools like Microsoft Excel or Google Sheets
5 Years - Expert level communication skills, both verbal and written.
5 Years - Using data to improve organizations.
5 Years - Demonstrated stakeholder engagement and collaboration experience.
5 Years - Data visualization software experience
5 Years - Demonstrated experience using project tracking tools (e.g., Microsoft Project, Jira, Smartsheet).
5 Years - Ability to create and deliver PowerPoint presentations, and standard operating procedures (SOPs).
5 Years - State government sector experience with health and human services programs (such as Medicaid, MMIS, claims processing, eligibility, HHS analytic
Desired Skills:
3 Years - Medicaid, MMIS, claims process or related experience.
This opportunity is available on a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick and holiday leave. As many of our opportunities are long-term, we also have a 401K program available for employees after 6 months.
GIS Coordinator
Location:Indianapolis, Indiana
Remote:Remote
Type:Contract
Job#12256
DataStaff, Inc. is currently seeking a GIS Coordinator for a long-term contract opportunity with one of our direct clients in Indianapolis, IN. *This position is mostly remote, with the occasional requirement to travel to local and national conferences.
Job Description: The GIS Coordinator conducts planning and surveillance activities related to the measurement and visualization of communicable diseases, health conditions, health resources/accessibility, and public health preparedness activities.
Responsibilities:
Regularly engage with stakeholders and partners at the GIO, other agencies, state/local health departments, the private sector, etc.
Manage GIS team project work deliverables and deadlines through the use of project management skills (communication, organization, metric tracking, etc.)
Serve as team leader/point of contact for the Public Health Geographics team under the Data Products program in the Office of Data & Analytics
Utilize data governance best practices, especially those related to GIS products
Familiarity with how to utilize GeoAI (or ability to learn the skill)
Provide geostatistical analysis, measurements, or reports related to communicable disease surveillance, outbreaks, disasters and public health preparedness activities.
Create and maintain visualizations of data and statistical results.
Creates and maintains accurate geospatial datasets.
Develop and maintain workflows that integrate datasets and automate analytical methods.
Develop web-based applications utilizing both configurable services and customized development.
Utilizes appropriate geographic information system software and other statistical packages.
Provides recommendations to supervisors and developers regarding data workflow methodology.
Assists the client when activated with logistical support.
Other duties as assigned
Required Skills:
2 Years - Knowledge of geospatial concepts
2 Years - Knowledge of appropriate cartographic designs and solutions
2 Years - Work in ESRI ArcGIS Desktop software
2 Years - Work in ESRI ArcGIS Software as a Service platform and configurable applications
2 Years - Work with Python, ArcGIS API for Python, ArcPy, and other data science packages, including web automation and scraping capabilities
2 Years - Work with JavaScript and ArcGIS JavaScript API
2 Years - Knowledge of SQL within Oracle and SQL Server platforms
4 Years - Managerial/supervisory experience within a health-related field, data/technology-related field, or in another comparable field
2 Years - Ability to engage with stakeholders and partners at the GIO, other agencies, state/local health departments, private sector, etc.
2 Years - Project management skills (communication, organization, metric tracking)
2 Years - Experience with data governance best practices (GIS-specific data governance)
Desired Skills:
1 Year - Experience with GeoAI
This position is available as a W2 position with a competitive benefits package. DataStaff offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.
Enrollment Broker
Location:Raleigh, North Carolina
Remote:Remote
Type:Contract
Job#12206
DataStaff, Inc. is currently seeking an Enrollment Broker for a long term contract opportunity with one of our direct clients in North Carolina.
*This position is remote; must live in NC, GA, or FL
Must have a professional quiet workspace, free from distractions with high-speed internet capability and a reliable PC/Laptop, webcam, and a smartphone.
North Carolina Enrollment Broker Project Overview: The North Carolina Enrollment Broker (NCEB) call center provides services to help NC Medicaid beneficiaries learn about their NC Medicaid health care options, find information about health plans and primary care providers, and assist beneficiaries enrolling into their health care option. The goal is to make a meaningful impact on the lives of NC Medicaid beneficiaries by providing accurate, unbiased, personalized customer service.
Responsibilities:
Handle high volume inbound calls supporting members with choice counseling when selecting the most appropriate health care plan to meet their needs.
Accurately document member information and call notes.
Provide accurate information and provide a positive experience to all callers, including potential Providers and local county offices in addition to members and/or authorized representatives.
Complete outbound follow up calls as appropriate.
De-escalate callers when handling complaints and/or grievances, escalating if appropriate.
Handle up to three (3) incoming chat sessions from members and/or authorized members to answer questions, or assist with enrollments, disenrollments and appeals.
Complete offline work tasks as needed.
Other duties as assigned.
Required Skills:
High School Diploma (or GED equivalent) is required; Associate's degree is preferred.
1-3 years of inbound call center customer service experience is required, healthcare is preferred.
Demonstrated ability to remain positive and professional during stressful periods.
Ability to work in a high speed environment.
Attention to detail.
Knowledge of Medicaid is a plus.
Proven ability to effectively multi-task, and complete work timely and accurately.
Proficient typing skills with attention to accuracy and quality is essential.
Solid computer skills including: Excel, Microsoft Word and Outlook.
Solid verbal and written communication skills.
Must be able to read and interpret policies, procedures and instructions.
This position is available as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.