DataStaff, Inc. is seeking a Technical Support Analyst for a long-term contract opportunity with one of our direct clients in Richmond, VA. *This position is onsite
Responsibilities:
Serve as the primary point of contact for end users seeking assistance with a regulatory case-management or licensing application built on a low-code platform.
Triage, diagnose, and resolve user-reported issues, escalating to technical teams when needed.
Provide guidance on system functionality, workflows, form completion, and data entry best practices.
Document all requests, incidents, and resolutions in the organization’s ticketing system.
Assist with onboarding new users, including account access requests and orientation to system features.
Assist in updating and maintaining user-friendly support materials such as quick-start guides, FAQs, and knowledge-base articles.
Conduct routine quality checks to validate system behavior and identify potential issues proactively.
Collaborate with business analysts and developers to communicate recurring issues and recommend improvements.
Support release cycles by helping test new features, documenting results, and guiding users through changes.
Ensure all support activities align with agency policies, regulatory requirements, and data-security standards.
Knowledge and Experience:
Strong customer service skills, with the ability to remain patient, clear, and solution-oriented when assisting users of varying technical abilities.
Demonstrated customer service experience, preferably in a technical support, help desk, or application support environment.
Experience providing customer or technical support for SaaS or low-code/no-code applications (e.g., Salesforce, Appian, Microsoft Power Platform, ServiceNow).
Strong communication skills, with an ability to translate technical concepts into clear, user-friendly guidance.
Experience supporting government, regulatory, or compliance-driven applications preferred.
Detail-oriented, organized, and capable of managing multiple requests simultaneously.
Familiarity with ticket management systems (e.g., ServiceNow, Jira, Freshdesk).
Ability to work independently while collaborating effectively with cross-functional teams.
Required Skills:
8 Years - Extensive experience providing customer service skills, preferably in technical support, help desk, or application support environment.
8 Years - Strong communication skills, with an ability to translate technical concepts into clear, user-friendly guidance.
8 Years - Extensive experience providing customer or technical support for SaaS or low code/no code applications (e.g., ServiceNow, Appian, Power Platform).
8 Years - Experience in testing complex systems to determine that business needs are met.
8 Years - Detail-oriented, organized, and capable of managing multiple requests simultaneously.
8 Years - Ability to work independently while collaborating effectively with cross-functional teams.
Desired Skills:
5 Years - Experience supporting government, regulatory, or compliance-driven applications preferred.
2 Years - Familiarity with ticket management systems (e.g., ServiceNow, Jira, Freshdesk).
This position is available as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental and vision coverage options as well as paid vacation, sick and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months
Project Manager/Scrum Master
Location:Mechanicsville, Virginia
Remote:Hybrid
Type:Contract
Job#12332
DataStaff, Inc. is seeking a Project Manager/Scrum Master for a long-term contract opportunity with one of our direct clients in Richmond, VA.
*This position is hybrid; 3 days/week are onsite
Responsibilities:
Drives consistent project delivery through the entire project lifecycle, including: project plans, release plans, resource allocation, and management of project risks, scope, schedule, and delivery of value.
Coordinates Agile Ceremonies such as Sprint Planning, Daily Standups, Retrospectives, Sprint Demos, Story Refinement, and Release Planning.
Tracks and communicates the project's progress from a schedule, cost, and risk perspective to the project team, stakeholders, and management.
Establishes an environment where the teams can be effective and helps remove obstacles.
Protects the team from outside interruptions and distractions.
Ensures a good relationship between the team and product owner as well as others outside the team.
Tracks and reports team velocity and other project metrics.
Promotes continuous improvement and helps teams to increase productivity.
Helps Product Owner and team with Product backlog management.
Ensures the teams are practicing core Agile principles.
Adheres to project management practices as defined.
Additional responsibilities as assigned.
Knowledge, Skills, and Abilities:
Solid understanding of software development life cycle models as well as expert knowledge of Agile project management principles and practices.
Ability to work with customers, understand their business practices and manage their expectations.
Ability to set clear performance standards and hold team members accountable, while keeping team engaged and on track.
Ability to help Product Owners to create and prioritize Product Backlog.
Strong interpersonal skills including mentoring, coaching, collaborating, and team building.
Strong analytical, organizational and decision-making skills.
Ability to analyze and document business and system processes.
Ability to balance the competing demands for quality, scope, schedule, and cost.
Well-versed with Scrum and Kanban Agile methodologies.
PMP and CSM Certifications required.
SAFe Certification (preferred)
Required Skills
Current Project Management Professional (PMP) from the Project Management Institute (PMI)
10 Years - Solid understanding of software development life cycle models
5 Years - Solid understanding of Scrum / Kanban Agile Methodology and working experience in this area
8 Years - Strong interpersonal skills including mentoring, coaching, and team building
CSM certification
Hands-on experience with MS Project or Project Server Subscription Edition (PSSE)
Desired Skill:
Experience using SAFe Framework
This opportunity is available on a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.
Business Systems Analyst
Location:Richmond, Virginia
Remote:Hybrid
Type:Contract
Job#12331
DataStaff, Inc is seeking aBusiness Systems Analyst for a long-term contract opportunity with one of our direct clients located in Richmond, VA.
* This position is hybrid
Job Description: Our client is seeking an experienced Business Systems Analyst with a strong background in business and process analysis, requirements gathering, and testing to support the evaluation and implementation of a new investment data platform. This role will focus on assessing current-state processes, data flows, and systems, and partnering with business stakeholders to define future-state capabilities that align with strategic investment objectives.
Responsibilities:
Partner with Investment stakeholders to document current-state processes, systems, and data flows, identifying gaps, risks, and opportunities for improvement.
Conduct interviews and working sessions to capture business needs and translate them into clear requirements for the new data platform.
Elicit, document, and manage business and technical requirements to support platform design and implementation.
Support the definition of future-state workflows and operating models aligned with the new investment data platform.
Develop a strong understanding of existing investment systems and data architecture, including integration points and dependencies.
Create and maintain detailed documentation including current-state assessments, future-state designs, and data flow diagrams.
Assist with data mapping, validation, and reconciliation activities during platform implementation.
Develop and execute testing strategies, including user acceptance testing, to ensure successful delivery of platform capabilities.
Support change management and transition activities to ensure adoption of new processes and systems.
Provide ongoing support through data analysis, reporting, and process refinement as the platform is implemented and stabilized.
Contribute to special projects and strategic initiatives as directed by the IDS Research Director.
Required Skills:
4 Years - Bachelor's degree from a four-year college or university.
7 Years - Experience in gathering and documenting requirements, improving business and technical processes, and creating and implementing testing plans.
Excellent critical thinking skills and attention to detail to help solve problems and make decisions.
Experience writing technical documentation (requirements, process maps, etc.).
Excellent communicator and be able to produce clear and concise documentation.
Demonstrated experience working in a team environment.
Desired Skills:
Experience using programming languages such as SQL or python.
Experience with reporting and data visualization tools such as SQL Server Reporting Services, Tableau or Power BI.
Experience with robotic process automation tools such as Power Automate.
Investment/financial market industry experience.
This opportunity is available on a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.
GIS Coordination Support Specialist
Location:Raleigh, North Carolina
Remote:Hybrid
Type:Contract
Job#12327
DataStaff, Inc. is seeking a GIS Coordination Support Specialist for a long-term contract opportunity with one of our direct clients in Raleigh, NC
*This position is hybrid; 1 day per week will be in the office.
Responsibilities:
Assist GIS Coordination Program Manager in implementation of Geographic Information Coordinating Council (GICC) initiatives, including administrative support for 6 subcommittees and technical support for working groups.
Works closely with the GIS Coordination Program Manager to assist in planning, developing, and evaluating Council policies, strategies, and initiatives.
Must possess excellent written communication skills in order to write charters, technical reports, updates, minutes, framework dataset schemas, and website designs.
Research technical solutions, create and update geospatial datasets, and create online content including applications and websites.
Compiles data from multiple sources, automates data edits using scripting or automation tools, and quality checks data for publication.
Must have a strong understanding of ArcGIS Pro as well as ArcGIS Online tools including Experience Builder, StoryMaps, Survey123, and other applications to create online content needed by working groups and committees.
Be able to communicate with working group members to document application or website needs, research solutions to implementation, and report options to the working group.
Required Skills:
3 Years - Experience using Esri’s ArcGIS Desktop suite of applications, including, but not limited to ArcMap and ArcGIS Pro.
3 Years - Strong understanding of how to edit and maintain GIS data in the Esri ArcGIS suite of products.
3 Years - Expertise in data visualization and cartography to help explain patterns and issues and producing static GIS maps for effective communication
3 Years - Experience with Geographic Information Systems (GIS) and experience in applying geospatial workflows and solutions, data management and analysis.
Desired Skills:
3 Years - Exposure to and understanding of the fundamentals of online mapping tools and knowledge of NC OneMap
3 Months - Experience in an SDE versioned multi-user environment is preferred.
This opportunity is available on a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long term, we also have a 401k program available for employees after 6 months.
Salesforce Solutions Designing Expert
Location:Raleigh, North Carolina
Remote:Hybrid
Type:Contract
Job#12325
DataStaff, Inc. is in need of a Senior Salesforce Solution Designing Expert for a long-term contract opportunity with one of our direct clients in Raleigh, NC
*This position is hybrid
Job Description: Our client is seeking a contract Senior Salesforce Solution Designing Expert to design and deliver end-to-end solutions on Salesforce Government Cloud. This role supports mission-critical public-sector programs across Early Education Information System (EEIS) Regulatory licensing, service operations, Provider Compliance, and Registry related programs such as WORKS, NC Pre-K, Early Education Support, Training and Professional Development. The position ensures all solutions align with program objectives, technical standards, security requirements, and long-term platform strategy while leveraging both declarative and programmatic capabilities to build scalable, maintainable systems.
Responsibilities:
Design and engineering: Lead integration designs, blueprinting and configuration strategies, Architecting Low Code Solutions, designing highly scalable and reusable application components, business process optimization, Human centered design and lightning experience best practices.
Coordination and communication: Collaborate with vendors, product owners, administrators, QA teams, and business stakeholders to plan and execute required updates and deliverables.
Discovery and requirements: Lead technical discovery sessions with product owners and program stakeholders to define requirements, evaluate solution options, and recommend best-fit approaches.
Technical leadership: Establish development standards, mentor junior developers, conduct peer code reviews, and promote consistent high standards across teams.
Release management readiness: Review Salesforce Spring, Summer, and Winter release notes to identify breaking changes, deprecations, new settings, and feature impacts. Assess platform updates affect existing systems and integrations.
AI-enablement: Apply AI-driven approaches to enhance Salesforce solutions, including identifying practical use cases, incorporating intelligent automation, and ensuring responsible and compliant use of emerging technologies.
Required Skills:
7 Years - Experience supporting public-sector, regulated, or compliance-heavy programs (or equivalent experience in complex multi-team environments).
7 Years - Experience leading technical discovery, design sessions, or development teams in a senior or lead capacity.
7 Years - Experience in designing highly scalable and reusable application components
7 Years - Knowledge and experience in business process optimization
7 Years - Knowledge and experience in Human centered design best practices
7 Years - Knowledge and experience in data modeling, security and sharing model
7 Years - Sound knowledge in user story creation, gap analysis and sound communication with stake holders.
3 Years - Hands-on Salesforce experience across configuration, customization, and solution design.
This opportunity is available on a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.
Application Systems Python Developer
Location:Raleigh, North Carolina
Remote:Hybrid
Type:Contract
Job#12323
DataStaff, Inc. is in immediate need of an Application Systems Python Developer for a long-term contract opportunity with one of our direct clients located in Raleigh, NC
*This position is hybrid.
Job Description: Our client is seeking a skilled Application Systems Python Developer to design, develop, and support data pipelines, dashboards, integrations, and migration processes across enterprise systems. This role plays a key part in moving data between legacy and modern platforms, ensuring data quality, and enabling analytics and automation through Python and Power BI.
Responsibilities:
Develop and maintain data migration scripts, ETL pipelines, and automation workflows using Python
Design, build, and optimize data models for reporting and analytics
Create interactive dashboards, reports, and analytics solutions using Power BI
Perform data extraction, transformation, validation, and loading between databases, APIs, and enterprise systems
Optimize data processes for speed, reliability, and scalability
Work with SQL queries, stored procedures, and database objects to support migration and reporting
Integrate data from multiple sources, including cloud apps, on premises systems, and flat files
Collaborate with business teams to define reporting needs and translate them into technical solutions
Analyze data quality issues, reconcile datasets, and implement best practices for data integrity
Implement automation for recurring data tasks and reporting workflows
Maintain documentation for data processes, source mappings, and migration steps
Participate in architecture, design, and planning sessions for data modernization projects
Must have strong troubleshooting ability and attention to detail
Required Skills:
7 Years - Strong hands-on experience with Python
5 Years - Proficiency with Power BI
7 Years - Strong SQL skills and experience working with relational databases (SQL Server, PostgreSQL, Oracle, MySQL, Ingres)
7 Years - Senior level experience writing optimized SQL queries and analyzing existing SQL queries for performance improvements
5 Years - Solid understanding of SOAP/REST APIs, backend architecture, and microservices
7 Years - Experience designing and executing data migration or data conversion projects
7 Years - Understanding of data governance, security, and compliance requirements
Desired Skills:
5 Years - Familiarity with legacy system migration projects
5 Years - Experience with large-scale migration or modernization initiatives
5 Years - Experience with Java development
3 Years - Experience with cloud platforms (AWS, Azure, GCP)
3 Years - Knowledge of Power BI administration, workspaces, gateways, and deployment strategies
3 Years - Experience with version control (Git/Subversion) and CI/CD pipelines
3 Years - Experience with Perl for scripting, system utilities, or legacy app maintenance
This position is available as a corp-to-corp or W2 position with a competitive benefits package. DataStaff offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.
Application Systems Java Developer
Location:Raleigh, North Carolina
Remote:Hybrid
Type:Contract
Job#12321
DataStaff, Inc. is in need of an Application Systems Java Developer for a long-term contract opportunity with one of our direct clients located in Raleigh, NC
*This position is hybrid.
Job Description: Our client is seeking a versatile Application Systems Java Developer to develop, enhance, and maintain enterprise applications, backend services, automation tools, and legacy system integrations. This role requires strong problem-solving skills, full-stack development capabilities, and an ability to work across modern and legacy technologies.
Key Responsibilities:
Develop and maintain backend applications and services using Java, Python, and Perl
Build RESTful APIs, microservices, and integration points with internal and external systems
Modernize and refactor existing Perl-based or legacy applications into modern architectures
Create automation scripts, system tools, and scheduled jobs to support IT operations
Write clean, efficient, and scalable code following best practices and coding standards
Design and implement SQL queries, stored procedures, and data-processing workflows
Participate in architecture discussions, technical design sessions, and sprint planning
Debug and resolve complex issues across multiple languages and platforms
Deploy applications to cloud or on-premise environments (Azure, AWS, GCP, Linux/Unix)
Collaborate with cross-functional teams to gather requirements and deliver technical solutions
Maintain documentation for systems, integrations, and processes
Knowledge and Experience:
Proficiency in Java (Spring Boot, Maven)
Experience with Git/Subversion, Linux/Unix environments, and version-controlled development
Strong problem-solving and debugging skills across languages and environments
Experience with version control (Git/Subversion) and CI/CD pipelines
Required Skills:
7 Years - Proficiency in Java, Python
7 Years - Solid understanding of SOAP/REST APIs, backend architecture, and microservices
7 Years - Strong SQL skills and experience working with relational databases (SQL Server, PostgreSQL, Oracle, MySQL, Ingres)
5 Years - Senior-level experience writing optimized SQL queries and analyzing existing SQL queries for performance improvements
Desired Skills:
5 Years - Familiarity with legacy system migration projects
3 Years - Hands-on experience with Perl for scripting, system utilities, or legacy app maintenance
3 Years - Experience with cloud platforms (AWS, Azure, GCP)
3 Years - Experience with ETL, data pipelines, or batch processing
This position is available as a corp-to-corp or W2 position with a competitive benefits package. DataStaff offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.
Senior Business Analyst
Location:Raleigh, North Carolina
Remote:Hybrid
Type:Contract
Job#12320
DataStaff is seeking a Senior Business Analyst for a long-term contract opportunity with one of our direct clients located in the Raleigh, NC area.
*This position is hybrid *Travels in the local Raleigh area to attend meetings
Our client is seeking a Senior Business Analyst / Technical Writer to support the business process analysis and requirement gathering towards procurement and implementation of the Data Modernization Initiative project.
Responsibilities:
Conducts stakeholder analysis
Conducts market research and analysis
Identifies and documents current and future state process workflows
Creates user stories and acceptance criteria
Develops Contextual diagrams, functional decomposition, and process workflows
Develops the following documents: business process models, use cases, wireframes, entity relationship diagrams, data dictionaries, system context diagrams
Gathers, develops, documents and validates business, functional and technical requirements
Performs functional and integrated testing
Prepare and maintain project documentation and artifacts including analysis, reports and user documentation
Works with project managers, developers, and end users to ensure application designs meet business requirements
Create and maintain a requirement traceability matrix
Provide business analysis deliverables as input to the procurement documents and assist in writing the procurement documentation as required
UAT support, including developing test scenarios and cases
Supporting required system go-live activities
Build Business, stakeholder, solution and transition requirements
Document gap analysis
Authors and prepares meeting minutes to be distributed to a variety of audiences
Authors user stories, test scripts, and other Agile deliverables
Follows PMO PM and BA methodology documentation
Attends all PMO meetings
Employee will perform other related work as required
Travels in the local Raleigh area to attend meetings
Knowledge, Skills and Abilities:
Demonstrated experience participating in the documentation of functional requirements and technical specifications for existing and new applications
Strong writing and communication skills and can build relationships with both their team members and clients
Results-oriented individual with a very strong work ethic and must be able to demonstrate excellent negotiation, communication and problem-solving skills
Ability to work with customers as a member of cross-divisional work groups and maintain positive and productive relationships with customers, peers, and superiors
Ability to act independently with sound business judgment and thrive in an environment with diverse communication styles
Ability to prepare and present oral and written documents clearly and concisely
Exhibit comprehensive knowledge of the work requirements demonstrated by an in-depth understanding and use of advanced principles, theories and practices associated with Business Analysis and PMI PMBOK® Guide and Standards
Experience working with customers to advise on strategies, alternatives and the implications of specific application customizations and interface designs
Possess a high-level understanding in the areas of application programming, database and system design
Ability to manage complex assignments with multiple work streams and aggressive (and sometimes competing) timelines
Understanding of Software Development Lifecycle (SDLC) concepts and processes
Knowledge of and experience with IT Service Management best practices and principles
Experience with Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) and Microsoft Project
Extensive understanding of SharePoint end user experience, sites, libraries, lists and groups
Healthcare data reporting systems experience is required
Required Skills:
7 Years - Extensive knowledge of business system analysis techniques and testing methodologies
7 Years - Demonstrated experience in gathering business requirements and development of business rules and process flow.
7 Years - Proven experience with business process design, definition and/or re-design.
7 Years - Experience with Business Analysis methodologies and problem solving
7 Years - Ability to utilize Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio), Microsoft Project
Excellent communication skills (both verbal and written)
5 Years - Experience in development of procurement-related documents including RFP and evaluation criteria.
Demonstrable analytical skills and an attention to detail.
Excellent creative thinking and problem-solving skills. Proactive, quality-oriented, with demonstrated leadership and team building skills.
7 Years - Knowledge Creating Context Diagram and Functional decomposition
Desired Skills:
Experience working for State government
3 Years - Healthcare related experience
This opportunity is available on a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.
Senior ServiceNow Developer
Location:Atlanta, Georgia
Remote:Hybrid
Type:Contract
Job#12312
DataStaff, Inc is in need of a Senior ServiceNow Developer for a long-term contract opportunity for one of our direct clients in Atlanta, GA.
*This position is hybrid; some onsite work may be required.
Job Description: As a Senior ServiceNow Developer, you will play a crucial role in designing, implementing, and optimizing solutions on the ServiceNow platform to enhance IT service management and operational workflows. Collaborating closely with stake holders, you will translate business requirements into innovative technical solutions, troubleshoot issues, and ensure seamless integration with existing systems. Your expertise will drive efficiency and innovation in the organization’s use of ServiceNow.
Responsibilities:
Design, develop, and implement ServiceNow solutions, including customizations and integrations.
Collaborate with stakeholders to gather, analyze, and refine requirements.
Customize and configure ServiceNow applications, modules, and workflows.
Troubleshoot and resolve technical issues on the ServiceNow platform.
Develop and maintain technical documentation, including system designs and user guides.
Mentor junior developers and contribute to the team’s technical growth.
Stay updated on the latest ServiceNow features and industry best practices.
Ensure compliance with coding standards, security policies, and best practices.
Conduct code reviews and actively participate in design discussions.
Perform Service Mapping, Discovery, and Event Management configurations to improve IT operations.
Knowledge and Experience:
Bachelor’s degree in Computer Science, Information Technology, or a related field.
At least 5+ years of hands-on experience with ServiceNow development and administration.
Proficiency in ServiceNow APIs, JavaScript, HTML, and CSS.
Strong understanding of ITSM and ITOM processes, including workflows and automation.
Proven experience with ServiceNow modules such as ITSM (IT Service Management), CSM (Customer Service Management also called PSDS), and HAM (Hardware Asset Management).
Familiarity with Agile/Scrum methodologies for project delivery.
Excellent problem-solving skills and attention to detail.
Strong communication and collaboration skills to work effectively with cross-functional teams.
Required Skills:
6 Years - ServiceNow platform expertise (development, configuration, integration).
6 Years - JavaScript and scripting knowledge.
6 Years - API integration (REST/SOAP web services).
6 Years - ITSM and ITOM process optimization.
6 Years - ITSM, CSM, HAM experience
6 Years - Agile/Scrum project delivery.
6 Years - Technical documentation and system design.
6 Years - Troubleshooting and analytical thinking.
This position is available on a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental and vision coverage options as well as paid vacation, sick and holiday leave. As many of our opportunities are long-term, we also have a 401K program available for employees after 6 months.
GIS Technical Architect
Location:Raleigh, North Carolina
Remote:Hybrid
Type:Contract
Job#12311
DataStaff, Inc. is currently seeking a GIS Technical Architect for a long-term contract opportunity with one of our direct clients in Raleigh, NC.
*Most working days will be remote; there may be the occasional need to be on-site
Job Description: Provide dedicated support to the State Traffic Operations Center (STOC) and Transportation Mobility & Safety Unit by assisting with maintaining and updating GIS data used in routing, traffic operations, and incident response. This role works with TM&S staff to understand basic workflow needs, assist with gathering requirements, and help build simple to moderately complex maps, dashboards, and GIS tools that support daily operations. The primary focus is to communicate clearly with non-GIS users, ask questions to understand requests, and follow established GIS Unit standards when creating or updating data and applications. Daily work includes editing geometry, updating events and attributing data, performing QA/QC checks, and assisting with progress tracking and documentation. The role may also support Arcade coding and help with ETL processes under guidance from more senior team members.
This position will require advanced knowledge of ArcGIS Online, the Esri Software Suite, and ArcGIS Enterprise. The candidate must be able to build web mapping applications independently, publish hosted and referenced feature services, and understand the life cycle of GIS products from requirements gathering to databases, schema creation, cartography, application development, and maintenance.
The ideal candidate will be able to shadow meetings, listen to issues, and independently identify potential GIS solutions based on complex issues. The ability to quickly generate solutions and describe them to non-IT personnel is essential to this role. Documentation, organization, and communication skills are required. This position will report to the Specialist – Expert position and must be able to take direction and work collaboratively extremely well, both in person and remotely.
Responsibilities:
Update and maintain GIS data by editing geometry, events, and attributes to support STOC and TM&S operations.
Perform routine QA/QC checks to ensure data accuracy and follow established GIS Unit workflows and standards.
Assist in creating and updating basic to moderate complexity maps, dashboards, and GIS tools used for routing, signal operations, incident response, and situational awareness.
Work with TM&S staff to understand their requests, ask clarifying questions, and document requirements in a clear and simple way.
Write basic Arcade code to support mapping, queries, calculations, and display.
Support ETL processes under guidance from senior GIS staff, helping keep data and applications up to date.
Attend STOC meetings to observe workflows and learn operational needs, gradually building the context needed to support the future GIS solutions.
Provide general GIS support by answering user questions, troubleshooting simple issues, and escalating more complex problems to senior staff.
Report to Specialist – Expert and work effectively as a team.
Required Skills:
4 Years - ArcGIS Pro
4 Years - ArcGIS Online Administration, Web Mapping, and Cartography
2 Years - Survey123, Field Maps, Experience Builder
4 Years - Strong oral and written communication, translation of non-GIS meetings and requests to GIS outcomes
Desired Skill:
2 Years - ArcGIS Enterprise Administration & Server Management
2 Years - Arcade & Python Scripting
2 Years - GIS for Public Safety
This position is available on a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental and vision coverage options as well as paid vacation, sick and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.