Collections and Deductions Analyst

  • Location: Conshohocken, PA
  • Type: Contract to Hire
  • Job #6810

DataStaff, Inc. is currently seeking a Collections and Deductions Analyst for a contract to hire opportunity with one of our direct clients.

*This position is hybrid 2 Days in an office so needs to live near Orlando, Florida, Dothan, Alabama or Conshohocken, Pennsylvania.

This position will require compliance with any COVID-19 vaccination policies that are promulgated by DataStaff, Inc.’s client and/or state, and local laws.


  • Monitor and track the daily analysis of customer disputed invoices/short-payments on a very high volume-based activity.
  • Perform analysis of customer accounts based on the customer's purchases, payment history, credit worthiness, credit limit exposure and our business strategy.
  • Track and evaluate past due A/R accounts to reduce the risk of credit exposure
  • Evaluate credit worthiness of accounts and determine proper account order hold or releases
  • Ability to research cash application matters on customer account
  • Evaluate aged items for bad debt write off and refund analysis
  • Perform offsetting adjustments to ensure customer account balances are properly stated
  • Contact customers to secure payment on overdue balances, issues resolution on open items
  • Provide guidance and support to Sales and Operations Managers, Logistics, Common carrier disputes, outside Distribution operations about the release of orders to accounts that have aged accounts receivable.
  • Maintain a strong cross functional communication with Sales, Logistics, and Management regarding identified account risks, potential credit problems, disputes and customer comments. Identify and escalate as necessary.
  • Provide monthly and ad-hoc reports and updates to key stakeholders

Systems Responsibilities:

  • Maintain and manage all data related to customer discounts, allowances and other deductions in SA Track work on deductions issues unless the issue is resolved
  • Research Cash Applications done on customers from Bank Statements

Compliance Responsibilities:

  • Following SOP business rules, and through case creation, generate a credit memo where applicable to resolve customer financial disputes.
  • Ensures GAAP, SOX and Watts policies and procedures are adhered to and the ongoing operation, maintenance and controls of the AR system;
  • Ensure proper SOX documentation on customer accounts, credit memo issuance and approvals
  • Support audits of deductions, payments and write-offs
  • Identify and assist in the preparation of accounts for placement with collection agencies or 3rd Party activity.

Financial Responsibilities:

  • Financial recovery of invalid disputed customer account receivables balances
  • Negotiate and structure payment plans
  • Ensure customer accounts are accurately stated in adherence to US GAAP
  • Recommend write offs for uncollectable open invoices and disputed balances

Knowledge and Skills:

  • Associate Degree in Accounting or Finance, but Bachelor's Degree preferred
  • 5 years – A/R software experience for large corporations such as SAP, Oracle, etc.
  • 5 years – A/R Dispute resolution experience in a large organization, working with vendor portals
  • 5 years – Cash Application research and analysis
  • 5 years – Working with functional groups and different level of employees throughout the organization to achieve business results effectively and professionally
  • 5 years – Following GAAP and SOX requirements in a publicly traded company
  • Must have Advanced Excel skills: writing advanced formulas, Pivot Tables, V-lookups.
  • Ability to work in a global team environment

This opportunity is available as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick and holiday leave. As many of our opportunities are long-term, we also have a 401K program available for employees after 6 months.

Complete the application form below to Apply for this Collections and Deductions Analyst position today.

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