ServiceNow QA Test Engineer

DataStaff, Inc. is seeking a ServiceNow QA/Test Engineer for a long-term contract opportunity with one of our clients in Columbus, Ohio.

*This role is on-site

Job Description: 
You will support the ongoing operation, stability, and enhancement of a large-scale enterprise ServiceNow environment. This role plays a key part in a mission-driven team delivering digital modernization efforts within a regulated sector.
This role is centered on ensuring platform quality, reliability, and compliance by driving comprehensive testing strategies across enhancements, upgrades, and integrations within a secure and highly regulated environment.

Primary Responsibilities:
Test Planning & Strategy: Develop detailed test plans, scenarios, and cases aligned with ServiceNow modules such as ITSM, ITOM, and CSM.

Automated Testing: Build and maintain automated test suites using the ServiceNow Automated Test Framework (ATF) to support repeatable and scalable regression testing.

Functional & Regression Testing: Execute manual and automated tests to validate new functionality and ensure system stability during upgrades and releases.

Compliance Validation: Verify that platform configurations meet required security, privacy, and regulatory standards within a controlled environment.

Defect Tracking & Resolution: Log, track, and manage defects through resolution, collaborating with development teams to identify root causes and ensure fixes are validated.

UAT Support: Assist in preparing UAT materials and provide technical support to stakeholders during validation cycles.

Performance Testing: Evaluate system responsiveness and stability under load conditions to ensure enterprise-level performance expectations are met.

Required Qualifications:

Preferred Qualifications:

This opportunity is available on a corp to corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.
 

Application Product Analyst/Tester

DataStaff, Inc. is seeking an Application Product Analyst/Tester for a long-term contract opportunity with one of our direct clients in Des Moines, IA

Job Description:
Our client is seeking a skilled Application Product Analyst/Tester.  The systems team is looking to utilize the right resource for change requests that range from problem tickets (quick fixes) to major enhancements. This position will test applications that support Child Welfare, Child Care Assistance, Food Assistance, Family Investment Program, Medicaid, and Child Support. In addition to testing duties, the agency is looking for automated test data creation & maintenance experience, ability to create master data test plans, and light Business Analyst duties, which will mostly involve gathering requirements around production issues and light enhancements.
Most systems are centralized, but there are distributed systems as well that are used in field offices and facilities. Many systems are homegrown, while some systems use third-party applications.

Responsibilities:

Knowledge and Experience:

Required Skills:

This position is available on a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental and vision coverage options as well as paid vacation, sick and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.