DataStaff, Inc is seeking aProgram Manager for a long-term contract opportunity with one of our direct clients located in Richmond, VA.
* This position is hybrid
Job Description: The Program Manager will be responsible for successfully planning, organizing, and motivating a diverse program team throughout the development and delivery process, including all phases of projects, and for delivery management.
The Program Manager provides leadership and direction to a team responsible for delivering efficient and effective technology initiatives to users. This role ensures all programs are executed in alignment with Tolling’s technology strategy. The Program Manager oversees the development and support of EZPass applications, including implementing application solutions and resolving support tickets. Key operational responsibilities include direct oversight of team performance, promoting continuous improvement, collaborating with peer Program Managers, and planning and executing broader EZPass initiatives. The program delivers services across the full Software Development Lifecycle (SDLC)
Responsibilities:
Assist in team development while holding teams accountable for their commitments and removing roadblocks to their work.
Facilitate multi-disciplinary teams in the development of plans, goals, objectives, policies, and procedures for completion of a program.
Oversee and manage execution and/or coordination of day-to-day program activities as required.
Manage working relationships with key stakeholders, including executive management, business management, vendors, program sponsors, suppliers, and technology management.
Set program goals that are consistent with technical objectives and the agency’s overall technology strategy.
Track and communicate a program’s progress from a schedule, cost, and risk perspective to the program team, customers, and program stakeholders.
Collaborate with peer Program Managers on Tolling program projects.
Drive consistent program delivery through the entire program lifecycle, including execution of procurements, definition of program plans, resource allocation, management of program risks, scope, and schedule, delivery of value, and well-ordered transitions to operations.
Develop and maintain program plans, task lists, schedules, risks, and status, to include resource allocation and schedules.
Exhibit significant emotional quotient (EQ) in handling program challenges and maintain a positive program culture in line with client’s mission and shared values.
Proven ability to lead, mentor, and develop cross-functional application development teams, including full-time employees and contractors
Knowledge, Skills, And Abilities:
Strong experience leading the business and IT resources through the discovery and documentation of business and technical requirements in request for proposal and statement of requirements formats.
Strong analytical, organizational, and decision-making skills.
Exceptional interpersonal skills for collaborating and team building.
Exceptional verbal and written communication skills with the demonstrated ability to simplify and briefly, succinctly communicate complex issues to multiple audiences.
Ability to lead others to implement new approaches, systems, structures, and methods.
Ability to define and balance the competing demands for quality, scope, schedule, and cost.
Communicate timelines and expectations to technical and business staff.
Ability to analyze and document system processes.
Solid understanding of software development lifecycle models.
Exceptional knowledge of both Agile and Waterfall program management principles and practices. In addition, the ability to blend them together in the right proportions to fit a particular program and business environment.
Knowledge of process engineering and re-engineering techniques and practices.
Strong leadership skills
Proficiency with cloud platforms (e.g., Azure, AWS) and modern infrastructure practices
Familiarity with DevOps methodologies, including CI/CD pipelines and version control systems
Strong knowledge of Agile, Scrum, and software development lifecycle (SDLC) methodologies
Demonstrated ability to manage application lifecycle activities, including maintenance, enhancements, and modernization initiatives
Experience leading technical debt reduction and application refactoring efforts
Ability to ensure high levels of application performance, scalability, reliability, and security
Working knowledge of security standards, regulatory requirements, and compliance frameworks (e.g., PCI)
Experience supporting internal and external audits and implementing IT governance best practices
Strong analytical, problem-solving, and decision-making skills, with the ability to drive continuous improvement and innovation
Experience with Program Management Office methodologies and practices (highly preferred).
PMP Certification (preferred)
Tolling Experience (preferred)
Required Skills:
5 Years - Experience managing people and large programs and a bachelor’s degree.
5 Years - Experience with DevOps methodologies, including CI/CD pipelines and version control systems.
5 Years - Strong knowledge of Agile, Scrum, and software development lifecycle (SDLC) methodologies.
5 Years - Demonstrated ability to manage application lifecycle activities, including maintenance, enhancements, and modernization initiatives.
5 Years - Experience with both Agile and Waterfall program management principles and practices.
5 Years - The ability to blend both Agile and Waterfall program management in the right proportions to fit a particular program and business environment.
10 Years - Overall IT experience.
Desired Skills:
5 Years - Proven ability to assess candidate qualifications, competencies, and cultural fit to build high-performing teams.
5 Years - Fluency in MS Office tools such as Microsoft Project, Visio, and Office.
5 Years - Working knowledge of security standards, regulatory requirements, and compliance frameworks (e.g., PCI).
5 Years - Experience supporting internal and external audits and implementing IT governance best practices.
This opportunity is available on a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.
IT Project Manager
Location:Glen Allen, Virginia
Remote:Hybrid
Type:Contract
Job#12265
DataStaff, Inc. is currently seeking an IT Project Manager for a long-term contract opportunity with one of our direct clients in Richmond, VA This position is hybrid; 4 days per week will be onsite
Job Description: The IT Project Manager is responsible for planning, executing, and delivering information technology projects on time, within scope, and within budget. This role partners with business and IT stakeholders to ensure solutions align with organizational strategy, governance standards, and operational needs.
Sourcing for an ERP [D365] application enhancement project. The ideal candidate will have the ability to lead cross functional/department activities collaborating with all levels of the organization. The selected candidate will also coordinate 3rd party vendor tasks too.
Responsibilities:
Lead end-to-end management of IT projects including scope, schedule, budget, risks, issues, and dependencies
Adhere to and champion existing PMO methodologies (ex. Project charter, viable requirement, and UAT test results) and governance (ex. documentation of meeting minutes and cadence, change control and adherence to agree upon communication plan)
Drive adherence to project goals, scope, success measures/criteria, etc. Plan, monitor, and report project progress
Create, maintain, and deliver critical project documentation
Lead the documentation of current and future state business processes
Lead the documentation of standard work for business processes
Lead business process improvement and issue resolution activities
Facilitate project meetings and distribute meeting notes
Provide accurate and timely project status reports
Document and mitigate risks, issues, changes, and track action items
Conduct project reviews and create detailed reports for executive staff
Report on project management KPIs
Create and maintain project plans
Coordinate cross-functional teams including IT, business stakeholders, vendors, and external
partners
Manage vendor delivery, statements of work, milestones, and invoice approvals
Lead solution acceptance, go-live readiness, and transition to operations
Knowledge, Skills & Abilities:
Exceptional project management and time management skills
Ability to work independently with minimal supervision in a fast-paced, high-pressure environment
Outstanding communication and presentation skills with the ability to translate complex, technical concepts into business or layman’s terms
Excellent leadership, interpersonal and organizational skills
Ability to address high-priority, quick turnaround requests
Ability to prioritize work and balance multiple priorities simultaneously
Ability to think logically and troubleshoot issues
Effective analytical and problem-solving skills
Adept negotiation skills
Ability to balance the competing demands for quality, scope, schedule, and cost
Education & Experience:
Bachelor’s Degree in Information Systems, Business Administration or a related field or equivalent hands-on experience 5 years of Project Management experience
Experience with MS 365 (e.g., Teams, Outlook, Project, Excel, Word, PowerPoint, Visio)
Experience collaborating with 3rd party vendors
Knowledge of Waterfall and Agile project methodologies
PMP, CAPM or Scrum Master certifications are a plus
This position is available on a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.
IT Project Manager
Location:Raleigh, North Carolina
Remote:Hybrid
Type:Contract
Job#12260
DataStaff, Inc. is currently seeking an IT Project Manager for a long-term contract opportunity with one of our direct clients in Raleigh, NC.
*This position is hybrid
Job Description: Our client is seeking an experienced IT Project Manager with in-depth knowledge of public health to lead a large-scale IT project. This lead management role will work with multiple internal and external stakeholders, project teams, divisions, departments, and vendors to build a plan that supports the implementation of a new IT solution. This position will interact with all levels of staff, including executive staff. working with senior-level business executives, IT personnel, business program resources and Vendor staff to execute project requirements and manage stakeholder expectations. This position will manage the day-to-day activities for the project and complete all input into the State Project Management (Touchdown) system as needed.
Responsibilities:
Work closely with the project sponsor, Project Portfolio Managers (PPMs), to identify and prioritize initiatives at a division level
Collaborate with Project Portfolio Management and other staff to develop and manage divisional roadmaps
Work with business and cross-functional teams to develop Business Case and Cost Benefit analysis for prioritized initiatives within the program
Manage and obtain various DHHS and state approvals for initiating projects within the program
Participates in the construction of Statements of Work in collaboration with the business and other agency teams for projects within the program
Manage multiple vendors' onboarding
Establish and implement a governance model for the program
Identify key requirements needed from cross-functional teams and Vendors
Work with other program managers to identify risks and opportunities across multiple projects within the department
Manage budget and funding channels for maximum productivity
Tracks, maintains and present program details, progress, status, risk and other relevant topics to senior and executive management
Work with Project Portfolio Managers and Project Managers within the program to maintain clear, effective and transparent communications
Manage resource allocations and expectations for program
Collaborate with the State DIT to ensure program compliance with the State IT Roadmap and all State security requirements
Presents program status to various committee and executive meetings
Knowledge and Experience:
The selected candidate must be a results-oriented individual with a strong work ethic and must be able to demonstrate excellent leadership, negotiation, time management, facilitation, and organizational skills
Experience in the management of a portfolio of multiple projects that may be in significantly different stages of development or have differing timelines and priorities
Experience in communicating in a fashion tailored the audience and their needs
Excellent written communication and presentation skills
Demonstrates experience in working effectively with all levels of staff, clients and other IT personnel
Experience in the responsibility for acquiring and utilizing the necessary resources and skills, within agreed parameters of cost, timeframes and quality for a program
Experience in proposing and leading strategic initiatives
Ability to identify and plan systematic corrective action to reduce errors and improve the quality of the systems and services, by examination of the root causes of problems
Demonstrated ability to provide advice, assistance and leadership in improving the quality of
IT projects, by focusing on program definition, management, repeatability and measurement
Ability to build, influence, lead and motivate effective teams towards end results
Candidate with Agile (PMI-ACP) Certification
Experience managing or supervising programs involving legacy system replacement projects
Experience in complex, cross-functional team environments
Required Skills:
5 Years - Program Management experience managing multiple large complex projects
7 Years - Experience creating roadmaps for the portfolio
5 Years - Experience developing business case, Cost Benefit and market analysis
7 Years - Proven track record of delivering IT projects within budget, scope and schedule.
Objective decision-making ability based on strategic objectives priority, business performance analysis and resource availability
7 Years - Hands on experience managing project risk, cost, schedule, quality, testing, and communications.
Strong supervision, organizational, interpersonal and time management skills.
Demonstrated presentation, training skills, oral and written communication skills.
7 Years - Solid work experience with project management tools (e.g. Microsoft Project)
7 Years - Experience with MS Office
Desired Skills:
PMI certification Project Management Professional (PMP)
State Government experience
Experience managing the implementation of a statewide IT project
3 Years - Experience with legacy system replacement projects and data migration
3 Years - Experience collaborating with State and Local Government
This position is available on a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental and vision coverage options as well as paid vacation, sick and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.
Product Delivery Manager
Location:Cary, NC
Remote:Hybrid
Type:Direct Hire
Job#12204
Salary:$130,000 Annually
DataStaff, Inc is seeking a Product Delivery Manager for a direct-hire opportunity with one of our direct clients located in Cary, NC *This role is hybrid; 4 days per week will be on-site (Fridays remote)
Job Description:
Project Planning, Project Management and Maintenance Prioritization:
Lead the prioritization of user stories, features, new products, projects, and process improvements to ensure alignment with business strategy and customer value.
Partner with customers and industry stakeholders, including representatives serving on AAR committees, task forces, and Technical Advisory Groups (TAGs), to gather requirements and inform product and project planning decisions.
Facilitate the development of business cases and high-level estimates to support product and project portfolio planning, prioritization, and investment decisions.
Develop and maintain comprehensive project plans, including scope, schedules, budgets, risks, issues, action items, and status reporting, in accordance with internal methodologies.
Lead release planning activities and coordinate cross-functional readiness to ensure timely, high-quality product releases.
Lead development teams by maintaining strong technical understanding of systems, promoting sound engineering practices, and ensuring high-quality delivery.
Identify, assess, and manage product and project risks; develop mitigation strategies and ensure adherence to quality standards throughout the delivery lifecycle.
Support ongoing maintenance prioritization by balancing new capability delivery with operational stability, defect remediation, and continuous improvement needs.
Portfolio Strategic Planning/Road-Mapping, and Execution:
Own and manage an assigned portfolio of software products, with a clear understanding of how products deliver customer value and support critical business processes.
Partner with customers and internal stakeholders to define, prioritize, and deliver new industry value through new products, enhancements, productivity improvements, and cost-saving initiatives.
Establish portfolio goals and strategies aligned with the mission, vision, and annual strategic objectives.
Define, secure, and manage investment for portfolio initiatives, including business cases, ROI analysis, budget allocation, and resource planning.
Lead planning and execution of initiatives from business case through post-implementation, managing scope, timelines, budgets, dependencies, and risks.
Balance resources and forecasts across multiple concurrent initiatives while maintaining delivery commitments, quality standards, and Agile execution.
Lead cross-functional teams in the design, development, integration, release, and ongoing support of software products and systems.
Maintain strong technical understanding of products and systems, promoting sound engineering practices and high-quality, reliable releases.
Identify, track, escalate, and mitigate delivery, technical, and operational risks throughout the product lifecycle.
Provide ongoing operational oversight, ensuring timely issue resolution, system stability, and continuous improvement.
Build, lead, and develop high-performing product-aligned teams, fostering T-shaped skills, collaboration, accountability, and professional growth.
Communicate portfolio and delivery status, risks, and outcomes effectively to stakeholders and leadership.
Strong understanding of software development principles, technologies, and the full software development lifecycle.
Demonstrated strength in project and product delivery, including planning, prioritization, and execution in Agile or similar frameworks.
Ability to understand customer needs from a business perspective and translate them into effective technical and product solutions.
Proven analytical and problem-solving skills, including experience developing business cases and ROI analysis.
Strong leadership, interpersonal, and communication skills, with the ability to collaborate effectively across technical and business stakeholders at all levels.
Ability to manage multiple initiatives simultaneously in a fast-paced, deadline-driven, cross-functional environment.
Highly organized, flexible, and self-directed, with strong initiative and adaptability to changing priorities.
Proficiency with Microsoft Office tools, including Excel, Word, PowerPoint, and project planning tools.
Preferred:
Experience in product management and/or technical project leadership with demonstrated people-management responsibilities.
Experience leading cross-functional and geographically distributed teams, including offshore development teams.
Knowledge of cloud platforms (AWS or similar), multi-tier application architectures, and enterprise systems (e.g., Java, high availability, disaster recovery).
Experience delivering market analysis and applying business analysis tools and techniques.
Familiarity with transportation, logistics, or similarly complex, regulated industries.
Advance understanding of Agile, Scrum, or modern software delivery practices.
Bachelor’s degree in Business, Computer Science, or a related field (or equivalent combination of education and relevant experience).
Minimum of seven (7) years of relevant experience in software development, product development, or technical project delivery.
At least two (2) years of experience in technical leadership, people management, or team lead role.
Practical experience working in Agile/Scrum or similar iterative development environments.
Preferred:
MBA or advanced degree.
Product management, project management, Agile, Scrum, or PMP certification.
Agile certification through PMI, Scrum Alliance, or equivalent (PMP may be required within the first 12 months, if applicable).
Experience in both technical and business-facing roles supporting complex software products.
This opportunity is available as a W2 position.
Survey Evaluator
Location:Raleigh, NC
Type:Contract
Job#12201
DataStaff, Inc is seeking a Survey Evaluator for a long-term contract opportunity with one of our direct clients located in Raleigh, NC
*This position is on-site one day a week (normally Wednesdays)
Position Description: The Survey Evaluator is a full-time role that will serve on the Survey Team within the Program Evaluation Unit. The Evaluator is responsible for supporting survey-related efforts with the Benefits’ Quality, Population Health, Evaluation (QPHE) Unit. The Survey Evaluator will engage with teams across QPHE who utilize surveys as an evaluation component.
The Survey Evaluator works under the direction of the Survey Team Lead and works closely with the lead, analysts, and other evaluators on: Consumer-facing surveys that produce Patient Reported Outcome Measures (PROMs), provider surveys, initiative/program-specific surveys, and network adequacy call studies.
Responsibilities include, but are not limited to:
Survey Management: Support the design, implementation, analysis, and reporting of surveys.
Ensure surveys directly fielded by the client, and those fielded for the client by contractors, are:
Providing actionable information or data specifically needed to meet evaluation requirements;
Fielded with appropriate methods and sample frames; and
Written with clear and unambiguous questions and appropriate skip patterns.
Partner Engagement: Serve as a liaison to contractors, other Health and Human Services Divisions, Prepaid Health Plans, Providers, and advocacy organizations on issues related to NC Medicaid surveys. Present results and findings to relevant stakeholders.
Data Analysis: Provide meaningful qualitative and quantitative analysis of survey findings and their impacts on quality and population health policies and programs. Ensure data quality, contribute to report and data brief writing, create legible and accessible tables and figures to summarize findings.
Program/Policy Monitoring: Adjust survey design as NC Medicaid programs and policies are updated and as new legislation is enacted. Stay up-to-date with Centers for Medicare and Medicaid Services (CMS), the National Committee for Quality Assurance (NCQA), National Association of State Directors of Developmental Disabilities Services (NASDDDS), and the Agency for Healthcare Research and Quality (AHRQ) protocol, requirements, and guidelines for survey activities.
Knowledge, Skills, and Abilities:
Designing valid survey instruments
Designing relevant/specific survey samples
Collecting survey data – experience with multiple modalities (e.g., online, telephone, mail) preferred
Analyzing survey data (both qualitative and quantitative)
Identifying and engaging with relevant and diverse internal and external partners for various components of the survey process
Familiarity with REDCap and/or similar online survey platforms
Strong proficiency in Microsoft Office products (Excel, Word, PowerPoint, Outlook)
Understanding of program evaluation
Demonstrated skill in creating and maintaining collaborative working relationships with internal and external partners
Demonstrated ability to communicate complex material in a clear and concise manner both verbally and in writing
Demonstrated ability to collaborate across teams to accomplish organizational goals
Excellent critical thinking, problem solving, and project management skills
Self-starter with the ability to manage various workstreams independently with minimal supervision
Minimum Education and Experience: Bachelor’s degree from an appropriately accredited institution in a discipline related to the area of assignment with two years of programmatic experience related to the area of assignment; or an equivalent combination of training and experience. Manager’s Preferences:
Master’s degree in related discipline (e.g., public health, population health, statistics, public administration) or three years of programmatic experience related to the area of assignment
Familiarity with Medicaid and health care and associated rules, regulations, and standards
Knowledge and demonstrated experience in health care experience surveys from both consumer and provider perspectives
Experience interpreting and responding to federal monitoring/evaluation requirements and large system pilot projects/initiatives
This opportunity is available on a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.